Demand Response Software and Hardware Case study Focused on how as an agency we’ve diversified our services to meet our local rider needs. The focus of my presentation is on fixed-route diversification but we have a very developed mobility management program which you can hear more about during sessions tomorrow. Pre-Bid Conference December 6, 2016

Background – Programs and Contractors

Background – Current Software Trapeze Pass (Version 14) - Paratransit Microsoft Access – Marin Catch A Ride Travel Navigators Assisted Rides – Volunteer Driver Transtrack Data Management System **Will remain in place

Background – Statistical Information Paratransit Ridership   Fiscal Year 2016  162,669 Catch-A-Ride Ridership  16,520 Volunteer Driver Ridership  16,570 Vehicles in Fleet (Paratransit) Paratransit 60 Vehicles in Maximum Service 42 Number of Workstations Paratransit Schedulers 9 Paratransit Dispatch 1 Paratransit Admin Marin Transit Staff 2 Catch A Ride Staff 3 Travel Navigators 4 Total Workstations 28 Number of Required Individual Logins 25 5 6 Total Logins 41 See Page 70 of the RFP

Scope of Work - Element 1 – Base System Client Database (manage customer and eligibility information) Paratransit Scheduling Paratransit Dispatch MDT / AVL System Statistical Reporting Fare Calculation Web Hosting Back Office System Requirements

Scope of Work - Element 2 – New Features IVR / Callout System No Show Tracking Planning Tools Customer Web Interface Site Web Interface Rider Payment Accounts Central Scheduling System for Multiple Providers Brokerage Dispatch Across Programs

Scope of Work - Element 3 – Software Customization Integration with Marin Transit Website Catch-A-Ride Integration Volunteer Driver Integration

Scope of Work - Element 4 – Optional Components Third Party System Integration for Integrated Trip Planning Clearinghouse/ Trip Exchange Functions Regional Eligibility Database (RED) Integration

Checklist See Page 40 of the RFP

See Attachment A:Cost Proposal Pages 41-43 of the RFP

Evaluation Criteria See Page 11 of the RFP Criteria Points Scheduling Software 40 Cost - Software 20 Cost - Ongoing 10 Project Staff / Implementation Plan Ongoing Maintenance and Support References / Site Visit Total 100 Optional Components (up to 5 Bonus) See Page 11 of the RFP

Proposal Timeline Task Date Request for Proposals issued by Marin Transit November 29, 2016 Pre-proposal meeting December 6, 2016 Deadline for receipt of written questions and requests for addenda December 15, 2016 Marin Transit responses and addenda issued December 21, 2016 Proposals due – 3:00 p.m. January 18, 2017 Oral Interviews Week of January 30, 2017 Contract Award February 27, 2017

Questions

Thank You Jon Gaffney Senior Mobility Analyst– Marin Transit jgaffney@marintransit.org 415-226-0869