Transforming official Statistics The Netherlands Cecile Schut May 16, 2017

Statistics Netherlands (CBS) 2 Statistics Netherlands (CBS)

Transformation Driver: Large budget cuts during the last decade (+/- 30%) Has led to: Process innovations: using administrative data from many other public organizations From boring statistics to accessible and useful information for society Joining forces: close cooperation with stakeholders

Strategic Public Management 4 Mark Moore: Strategic Public Management

Operational capacity perspective 5 Operational capacity perspective Process innovation Lean6Sigma throughout the organisation Lean Operational Management ISO certification: Information security (27001) Process Management (9001)

Legitimacy and support perspective 6 Legitimacy and support perspective Strengthening Stakeholdermanagement CBS Corporate News More commissioned work

7 Public Value Account More net value via operational intelligence for society

8 Public Value Account More net value via useful and accessible information

9 Public Value Account More net value via Urban Data Centers

10 Public Value Account More net value via creating new products

Public Value Account More net value via Center for Big Data Statistics 11 Public Value Account More net value via Center for Big Data Statistics

12 How we work? Focus on goals, but no blue prints

13 How we work? From hierarchical to network organisation

14 How we work? Experimenting, continuously improving

Future 15 Network of datacenters with cities, provinces and ministries Setting up national data infrastructure within the Government (national-regional) to provide useful statistical information to support policy-making

Center for Big Data Statistics 16 Center for Big Data Statistics Faster statistics Less administrative burden More detail New indicators

CBDS products Social statistics, safety and health 17 CBDS products Social statistics, safety and health Economic growth en labour market Mobility Sustainable Development Goals Smart Cities Datascouting and data access Ethics and privacy Methodology and data integration Big data in official statistics

18 Examples of sources Web data/web scraping collect prices, job vacancies, enterprise information … Scanner data for CPI Mobile phone data Tourism, border crossings, ‘day time population’ Social media/Google trends Fast indicators & now-casts: sentiment, unemployment … Satellite/aerial imagery data Land use, crops, ‘poverty’ … Other Smart meters, transport (land, water), health, credit-card, patents

Thank You Cecile Schut cm.schut@cbs.nl