SAP Process Mining by Celonis Delivering Strategic Business Value

Customer satisfaction Customer satisfaction declines rapidly if the quality and speed of processes suffer. Margin Enterprises lose 10% - 20% of their margin due to their failure to find and eliminate inefficiencies in their processes. Agility Without fast, transparent and efficient processes you cannot be successful and innovative in your market.

What is the business need? Typical challenges when optimizing processes We need to establish a common and objective truth to enable data driven decision making and end-to-end improvement? I am aware of certain process issues but I can’t drive change without quantifying and measuring continuously We don’t know where to focus in order to improve I know how the process should be executed. But what is the reality? It takes a long time to derive actionable analytical insight from traditional methods

What is SAP Process Mining by Celonis? Key facts about process mining Process Mining is a state-of-the-art technology that provides organizations 100% business process transparency and proactive improvement insights in real time. As a HANA certified application, SAP Process Mining by Celonis feeds seamlessly from the raw data tables stored in HANA and uses its full power for data processing. The solution offers a highly user friendly and intuitive user interface that offers business users throughout the organization data driven actionable insights to continuously improve existing processes

How does it work? How Process Mining works. Digital footprints from any IT system Visualization and analysis of actual processes … … and Proactive Improvement Insights Operational Excellence Increase efficiency, speed and reliability Compliance Detect non-compliant processes or fraud System Usage and Conformance Compare desired process to actual process Ongoing Monitoring Measure continuously and in real time SAP ECC / ARIBA / SuccesFactors / OpenText / legacy systems etc. (Celonis is system agnostic) Machine learning and AI powered Big Data Analytics leveraging the SAP HANA platform

Demo – Purchase to Pay

Selected Celonis Customers 250+ customers in 13 different industries High user adoption (>5,000 users at Siemens) Unlocks hidden inefficiencies to deliver exceptional ROI “I’d call it an amazing technical innovation that will definitely change how we operate in the future” Lars Reinkemeyer (Siemens AG)

Process Mining – Implementation Approach From today to live Full Access > 100 Apps Faster Insights Ready for productive use in 6 weeks! Analysis Library 1. Set up Infrastructure 2. Integrate Data 3. Analyze the as-is process 4. Enable Users Go Live Explore other processes Set up virtual or physical server on premises or in the cloud Connect SAP source system Schedule delta load Prepare data for Celonis Download and install apps Fine tune analyses Release analyses Uncover process inefficiencies On-site training Two different user levels Celonis from A-Z Explore the Benefits of other business processes Analyze your business Execution by Customer in-house resources with Celonis support Execution by Celonis / Celonis Partner

Thank you. Contact information: Patrick Galland Senior Solution Architect, Database and Analytics Patrick.galland@sap.com