STEPS TO SUCCESS

STEPS TO COMPLETE A TAX RETURN Taxpayer enters location with necessary forms and information to file their return … Income forms (W-2,1099’s etc.) … Social Security numbers …. Dependents information … Identification

STEPS TO A TAX RETURN Customer completes interview sheets (more on this later) YOU input that information into the program Customer chooses how to receive refund You quote the taxpayer their refund AFTER FEES including their State refund

You print out two signature pages: E-Collect Bank Application STEPS TO A TAX RETURN You print out two signature pages: IRS Form 8879 E-Collect Bank Application HAVE THEM SIGNED THEY LOOK LIKE THIS:

IRS 8879 SIGNATURE PAGE Show where they as well as taxpayer sign. They have this in there handout also.

E-Collect BANK SIGNATURE PAGE Go over where client signs. After this slide, show software. Go over Portal, links, and go through a few simple returns.

Taxpayer signs the signature pages BEFORE the return is submitted STEPS TO A TAX RETURN Taxpayer signs the signature pages BEFORE the return is submitted You click “Send For Review” and the tax return is being reviewed, completed and filed by Accurate Tax Solutions

Customer receives their refund and a copy of their tax return!! STEPS TO A TAX RETURN After IRS approval: Customer receives their refund and a copy of their tax return!! Now you have a happy customer!

PROCEDURES

HOW TO MAKE IT EASIER Check the status of each return throughout the day Check to see the return has been Accepted or Rejected by the IRS The next page shows a sample of the “Status” screen in the tax program

The status of Accepted or Rejected for Federal and State returns will appear here.

WHAT IS A REJECTION ? A REJECTION is a return that has been “rejected” by the IRS due to incorrect information YOU NEED TO FOLLOW UP AND FIX! Gather the correct information and resubmit the return The clock starts over! Explain how to prevent rejections by getting correct info up front, also explain how this year simply click on rejected returns to see rejected returns, no acks to process.

TOP REASONS FOR REJECTIONS Misspelled last names Incorrect year of birth Wrong social security numbers Wrong EIN # on W-2 Maiden name / Married name

FIXING A REJECTION Verify that YOU did not input the wrong information Call the taxpayer. Verify the information they gave you. If nothing new is found, the customer needs to call the Social Security Administration Once you obtain the correct information, simply open the return, make the changes and re-send to ATS

IMPORTANT!

If a return has been accepted by the IRS and you need to make a change An amendment costs the taxpayer $50, collect the fee UP FRONT The amendment prints on a 1040X, it will print from the same place as the original tax return Taxpayer needs to sign and mail in

REASONS FOR AN AMENDMENT Claiming additional dependents Removing dependents Reporting your proper filing status Reporting additional income or withholding from a W-2 or 1099

KEEP THESE ON FILE Signature Pages E-Collect Bank application IRS Form 8879 Copies of ID and SS cards Copies of W-2 and 1099’s Taxpayer completed Interview Sheets Copy of the customers TAX RETURN

ACCURATE TAX SOLUTIONS is here for you You will find your answers ALL YOUR QUESTIONS ACCURATE TAX SOLUTIONS is here for you With OUR LIVE HELP You will find your answers

SO FAR SO GOOD You now understand the process a return goes through You understand what a rejection is and how to fix You know what an Amendment is and how to complete one You know what IRS Form 8879 and bank application are and to have them signed You know what to keep on file and how long to keep them