Amadeus Link Amadeus Business Management Platform © 2014 Amadeus IT Group SA Cover example with photo To change the photo click on the image, go to Picture Tools/Format and Change Picture To update the text, just click on the text

1 BMP: Solution overview The divider slides can be in blue, light blue, cherry and gray. All colours are available in this template.

Business Management Platform BMP incorporates various solutions: from Robotic Ticketing tools to Sales Data management system All solutions are web based upon one single platform Could be bundled to automate fulfilment actions Designed especially for travel professionals to increase automation and efficiency of their business (http://bmp.viaamadeus.com) ATS RTS (CM, RC,RP,RMP) Link Q-Manager Commission Manager 265ced1609a17cf1a5979880a2ad364653895ae8

BMP: components Business Management Platform Remote Ticketing Solution Commission Manager add-on Revenue Calculator Remote Pricer add-on Remote MultiPricer Auto Ticketing Solution Q Manager Link Basic Advanced

265ced1609a17cf1a5979880a2ad364653895ae8 2 BMP: Amadeus Link The divider slides can be in blue, light blue, cherry and gray. All colours are available in this template.

What is Amadeus Link? Link allows travel agencies to collect, manage, analyse sales data and generate reports from Amadeus GDS (based on Amadeus Interface Records) Guaranteed A.I.R. file delivering directly from Erding Data Center, via dedicated DDIP channel (No need to use Pro Printer) Transforms A.I.R./I.M.R. into a XML structured message for easier processing and export to mid/back office systems Process A.I.R./I.M.R. data stored to generate predefined or self customized reports available through either Web interface or export in XML or Microsoft Excel format Sends A.I.R to one or multiple OID for free, no need to pay Shadow/ Mirror destination to copy/transfer their A.I.R. files to another directory Secures remote FTP access to sales data that can be reused as many times as required Generates customized itinerary print forms

Amadeus Link Data flow

Amadeus Link – Features vs Version Light Real time access to sale data coming from Amadeus GDS Remote secured VPN / FTP access to A.I.R./I.M.R. files A.I.R. files delivery service to any number of locations Long term secured web based A.I.R. file depository Advanced Web access to structured data via friendly GUI On-line data analyzer and reporting tools Data export to xls/csv and xml for further processing Data feed for MOS/BOS/CRM via Web Services

Additional Features Available type of Extended Reports Graphical reports (diagrams, pie charts etc.) Analytical reports (advanced MS Excel) Custom reports Entry level middle-office functionality Corporate customer profiles Basic Service Fee Management Basic Invoicing Basic Agent Daily Reporting Customizable e-documents templates (e.g. e-Ticket , VMCO/EMD) 1C v7.7 integration module via XML files delivery

Sales report

Graphic reports Instantaneous report generation based on different criteria (Carrier, booking/ticketing office, commission, profit etc.)

Analytic reports

Customized reports Customized reports allows to extract the information stored inside of Amadeus BMP’s database by building own report templates

Remarks functionality Amadeus LINK is able to sort out the pre-defined remarks from A.I.R.s to GUI, XML or XLS reports To set the remarks to be parsed by LINK agent may use either BMP System or create Own remarks.  All data in reports can be filtered by remarks that were parsed from A.I.R. file.

3 Amadeus Link: delivery methods The divider slides can be in blue, light blue, cherry and gray. All colours are available in this template.

Amadeus Link: delivery methods File type Delivery method Recommended query time Link Light Link Advanced A.I.R./I.M.R. “get” from FTP 2-4 times per 24h “push” to external service Immediate delivery XML BMP Web Service access - Export from GUI 1-2 times per 24h CSV

“Get” method (from FTP server) Feeder – Amadeus Link FTP server Requester – Agency MOS/BOS FTP client VPN channel Files transfer AIR/IMR files XML files Agencies use their own tools for collecting data from the Amadeus Link

“Push” method (from Amadeus Link) Transmitter - Amadeus Link Recipient – Web based Agency MOS/BOS AIR/IMR/XML files sending https or Web services via VPN AIR/IMR files XML files

Copying and transferring A.I.R. IATA Agency IATA Agency transfer or copy IATA agency can get A.I.R. files from their partners. They can be delivered from specific OID to Link ftp and/or shown in Link reports. This option can be enabled only by BMP 2nd level support

Copying A.I.R. to RTS Subagents Consolidator Subagent Subagent Consolidator can allow Subagents getting A.I.R. files to ftp. Therefore files remain at Consolidator’s side and at the same time are copied to Subagent. This option can be enabled only by BMP 2nd level support

Uploading XML or XLS(csv) from GUI

4 Amadeus Link: challenges and benefits The divider slides can be in blue, light blue, cherry and gray. All colours are available in this template.

Amadeus Link: challenges Sales data management tool is usually a quite huge investment, especially for small travel agencies Some agencies enter manually their sales data to BOS/accounting systems. It can be a subject of fraud/manipulations, human errors and also very time consuming process However, the correct data recording and sales treatment is an important part of any business. Business growth is impossible without automation Therefore it is possible to have today a cheap, easy to install and use solution Amadeus Link

Amadeus Link: our customers talks about four strongest (and fairly unique) capabilities of this solution I can secure my sales data receiving, storage and transferring. No need to match my data with the BSP reports and MOS/BOS information I can access my sales data from anywhere, take a quick and informed business decisions, build any kind of reports in one click I do not need to invest in the HW and support, I do not need IT knowledge/staff to arrange my sales data integration with 3rd party I can offer to my passengers a customized and comprehensive ITR (Print form) in his own language

Amadeus Link: benefits Easy and guarantied data collection, management and reporting tool, reducing production costs, automating internal procedures, fewer errors and less personnel required Improves data export to upstream and downstream applications, the most affordable way to integrate with any third party application: no significant IT expertise required, No third party dependence Fast decision making with real-time access to sales data and statistic reports Provides better services with customized travel documents (multilingual)

Amadeus Link is the powerful sales data management tool that provides data analysis and everyday users with relevant information. Amadeus Link is the most complete and effective way to manage your sales data and to benefit from in built and customized reports. It’s time to start using Amadeus Link

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