Corporate Presentation The Leading Greater China ICT Service Provider
Background Founded in 1999 by former senior management of PSINet HK Operating in Hong Kong (HQ), Mainland China, Taiwan, Singapore and Vietnam 400+ staff in 12 offices (plus 1,300+ staff in Contact Centres) 7 IDCs (HK, BJ, SH, TP) & 4 Contact Centres (BJ, SH, GZ) 37 cities with Network POPs in Asia with services covering 700 cities Serving over 6,800 MPLS VPN clients’ sites and hosting over 5,200 clients’ servers Over 2,500 enterprise clients across regions The only foreign JV in PRC has nationwide IP VPN / IP Call Centre / IDC licenses
International Certifications 2010 VMware Partner: Professional Service Provider 2010 Dell PartnerDirect ISO9001 since 2007 ISO20000 since 2007 ~100% engineers with CCNA/CCDA/CCNP/CCIP/MCSE certifications 20%+ project managers with PMP/CPMP certifications ISO27001 Cisco EUC Specialized Partner since 2006 Cisco Premier Partner since 2006 Hong Kong SuperBrands 2005 Microsoft Certified Partner since 2002 Cisco Powered Network since 2000 Polycom Solution Partner since 2006 Nationwide IP VPN / IP Call Centre / IDC licenses in PRC 3
Awards Frost & Sullivan 2010 MPLS VPN Market Leadership of the Year Frost & Sullivan 2010 Contact Centre Outsourcing Market Leadership of the Year CAPITAL Outstanding Green Excellence Awards 2010 2010 The Best Contact Centre Outsourcing Service Provider (China) 2010 Top100 Service Outsourcing Provider in China (Growth Enterprise) 2009-10 Top50 Service Outsourcing Provider in China 2009-10 The Best MPLS VPN Service Provider 2009 Outsourced Contact Centre of the Year (Inbound) 2009 Southern China Contact Centre of the Year (over 100 Seats) 2009 Off-shore Contact Centre of the Year 2009 China Best Outsourcing Contact Centre of the Year Cisco FY2009 Q2 Best Contributor Award of UC 2008 – 2009 China Best Outsourcing Service Provider For The Best MPLS VPN Service Provider - From 赛迪传媒:CIO360中国信息主管网 www.cio360.net in 2009 - From 全球IP通信联盟 www.microvoip.com in 2010 4
37 Point-of-Presences covers more than 700 cities in Asia Committed Service Level Agreement (SLA) quality Around-the-clock network monitoring, management and reporting Operate with Industry’s best-practices - ISO20000 and ISO9001 5
Network & Operation
World-class ICT - Product & Services
DYXnet MPLS Solutions
ONE VPN Service Specification ONE VPN Enterprise / Enterprise Lite ONE VPN Corporate Plus ONE VPN Corporate Application Real time applications, VC, VoIP, IPT Delay sensitive applications, ERP Email, Web, HTTP, File transfer Class of Service (CoS) Gold/Silver/Bronze Silver Bronze Resource reserved High Medium Share base Quality of Service (QoS) End-to-End Guaranteed Backbone Guaranteed Best Effort Local Loop TDM-based circuits like DDN, fibre and Telco dedicated circuits etc.+ SSL mobile user access Any types of broadband circuit + SSL mobile user access CE-PE security Layer 2 circuit GRE tunnel
DYXnet Solution – MPLS HK/SH/JS/BJ (Phase 1) All users will access Google Apps in Shanghai, Jiangsu & Beijing through customer HK Office and DYXnet MPLS connection. All users use VOIP call with both side through MPLS conection. (VOIP device provided by customer) Local Loop (provided by customer) BJ Users Beijing 1M VPN Hong Kong 2M VPN 3M VPN SH Users DYXnet MPLS Backbone Local Loop (provided by customer) Local Loop Shanghai 1# Blk B (G/F) Customer router Customer router 1M VPN Customer Internet Local Loop (provided by customer) SH Users Shanghai 2# Blk B (4/F) 1M VPN 2M VPN Local Loop (provided by customer) HK Internet Local Loop (provided by customer) DYXnet Router Customer Router SH Users Fortigate 80C Firwall (Rental / Purchase) Shanghai 3# Blk A (1/F) JS Users Jiangsu
DYXnet Solution – MPLS HK/SH/JS/BJ (Phase 2) All users will access Google Apps in Shanghai, Jiangsu & Beijing through customer HK Office and DYXnet MPLS connection. All users use VOIP call with both side through MPLS conection. (VOIP device provided by customer) Local Loop (provided by customer) BJ Users Beijing 1M VPN Hong Kong 2M VPN 3M VPN SH Users DYXnet MPLS Backbone Local Loop (provided by customer) Local Loop Shanghai 1# Blk B (G/F) Customer router Customer router 1M VPN Customer Internet Local Loop (provided by customer) SH Users Shanghai 2# Blk B (4/F) 1M VPN 2M VPN Local Loop HK Internet Local Loop (provided by customer) DYXnet Router Customer Router SH Users Fortigate 80C Firwall (Rental / Purchase) Shanghai 3# Blk A (1/F) JS Users Jiangsu
ONE VAS Family MRTG Report Traffic Utilization Graph Bandwidth Utilization MRTG charts show the bandwidth utilization including: Daily, weekly, monthly and yearly graph Traffic In/Out, Max, Peak and Average
International Business Partnership VMware Partner: Professional Service Provider Dell PartnerDirect Cisco Premier Partner Cisco Express Unified Communications (EUC) Specialized Partner Microsoft Certified Partner Polycom Solution Partner Other Local Solutions Partners
Our Competitive Advantages The leading Greater China ICT Service Provider with over 10 years experience Professional and seasoned service team Solid experience in PRC with local expertise and strong Telco relationship Comprehensive and flexible solutions Competitive and flexible pricing scheme Flexible billing options
Our Clients – by industry Manufacturing Logistics Retail
Our Clients – by industry Financial Services Media / Hotels Others 16
Our Clients - Carriers 17
Our Carrier Partners’ Clients 18
Thank You!