New Features and Applications for Cashier Point of Sale PROPworks Cashier 2.2.0 New Features and Applications for Cashier Point of Sale © 2016 AirIT, an Amadeus company Cover example with photo Insert new photo: Delete photo on slide, click on Insert photo-icon on slide and Insert new photo. Use Crop Tool under Picture Tools to pan and zoom To update the text, just click on the text Jim Bagli, Carmen Nash, Nick Ardan Business & Operational Systems Las Vegas, NV April 27, 2016

Agenda System Overview Cashier 2.2.0 New Features Cashier Applications Implementation Options Integration Example Q & A Appendix 1 2 3 4 5 6 7 © 2016 AirIT, an Amadeus company

1 System Overview What is Cashier? System Architecture diagram © 2016 AirIT, an Amadeus company The divider slides can be in blue, light blue, cherry and gray. All colours are available in this template.

What is Cashier? Highly configurable Point of Sale (POS) Application Wide range of implementation options Multiple PROPworks Integration points* Payment gateway options* Scalable Configured with POS peripherals One-way Password encryption Role-based access control *Other POSs don’t offer this © 2016 AirIT, an Amadeus company Highly configurable Point of Sale (POS) Application Wide range of implementation options: Use as a simple cashier POS, or integrate with PROPworks Integration points*: PROPworks Core (Company, Agreement, Billing and Invoicing) PW CAT / AODB – for cash payer aeronautical activities Cash Posting – for posting GL transactions Multiple Payment Gateway Options*: Cybersource for retail credit cards MultiService AHT for Av Fuel and Gov’t cards Scalable from 1 to many workstations / warehouses Configured with POS peripherals: printer, cash drawer, card reader, customer line display, scanner One-way Password encryption Role-based access control *Other POSs don’t do this

What is Cashier? Main Features Sales Ticket actions: create / edit / delete / split / combine / preview / pay Search Closed/Paid Sales Tickets Open / Close shift / Settle Credit Cards Credit Card Payment gateway options MultiService-AHT, Cybersource Accepts cash, check, credit cards Inventory Management Configurable receipt layout (xml) © 2016 AirIT, an Amadeus company Main Features Sales Ticket actions: create / edit / delete / split / combine / preview / pay Search Closed/Paid Sales Tickets Open / Close shift / Settle Credit Cards (at the end of the day or at shift close) Credit card settlement through payment gateways (MultiService-AHT, Cybersource) Accepts cash, check, credit cards Product inventory management Configurable receipt layout (xml)

What is Cashier? Main Features continued PROPworks Integration Pay / Refund Invoices Create credits – i.e. security deposits / prepaid parking Import Cash Payer aeronautical activity data (from CAT) into Sales Ticket Updates AODB pay status upon payment receipt Post transactions Cash Posting (GL table) Transfer Sales Ticket to PROPworks® for Invoicing Customers with a PROPworks® Agreement Customers without a PROPworks® Agreement Generate Reports Admin / Shift / Sales / Stock / History related reports Central database © 2016 AirIT, an Amadeus company Main Features continued PROPworks Integration Pay / Refund Invoices Create credits – i.e. security deposits / prepaid parking Import Cash Payer aeronautical activity data (from CAT) into Sales Ticket Updates AODB pay status upon payment receipt Post transactions To Cash Posting (GL Table) Transfer Sales Ticket to PROPworks® for Invoicing Customers with a PROPworks® Agreement Customers without a PROPworks® Agreement Full set of Reports (Admin, Shift, Sales, Inventory, History) All workstation / warehouse data stored in a single central database

What is Cashier? Main Login screen © 2016 AirIT, an Amadeus company Main Login screen Warehouse and Machine Name in the lower left

System Architecture (Information Flow) Landing, Parking, Svcs, Status, Pay Mode, Other Cash Payer Data PROPworks CAT Company Agreement Billing Cash Posting AODB/RMS ESB Cashier © 2016 AirIT, an Amadeus company Process Status, Payment Status, Error Messages

System Architecture © 2016 AirIT, an Amadeus company One or more workstations associated with one or more warehouses Warehouses may contain unique products

2 Cashier 2.2.0 New Features © 2016 AirIT, an Amadeus company The divider slides can be in blue, light blue, cherry and gray. All colours are available in this template.

Cashier 2.2.0 New Features Security PA-DSS Compliance – listed on PCI’s portal of Validated Payment Applications – January 2016 User Profiles Settings: PWD expirations, expire alerts, reuse, invalid pwd lockout Password Complexity, parameter limits meet PCI requirements Track password history Idle timeout Password encryption Application logging © 2016 AirIT, an Amadeus company PA-DSS Compliance – listed on PCI’s portal of Validated Payment Applications – January 2016 PA-DSS Implementation guide provided User Profiles Settings: PWD expirations, expire alerts, reuse, invalid pwd lockout Password Complexity, parameter limits meet PCI requirements Track password history Idle timeout Password encryption one way pwd encryption Application logging

Cashier 2.2.0 New Features Security – PCI PA-DSS compliant https://www.pcisecuritystandards.org/assessors_and_solutions/payment_applications?agree=true © 2016 AirIT, an Amadeus company https://www.pcisecuritystandards.org/assessors_and_solutions/payment_applications?agree=true Search by company name or application name

Cashier 2.2.0 New Features Security – Definable User Profiles © 2016 AirIT, an Amadeus company User Profile Can have one or more of these Set # days after which pwd expires Alert users # days prior to pwd expiration Reuse Interval (uses password history tracking) Invalid password attempt lockout Minimum password duration before change allowed

Cashier 2.2.0 New Features Security – Definable User Profiles - Password complexity © 2016 AirIT, an Amadeus company User Profile Password Complexity Length - # characters # Lower case # Upper Case # Number # Special Character

Cashier 2.2.0 New Features Security – Password Encryption one way © 2016 AirIT, an Amadeus company

Cashier 2.2.0 New Features Security – Idle Timeout © 2016 AirIT, an Amadeus company Time out for inactivity Maximum setting is 15 (minutes)

Cashier 2.2.0 New Features Security – Application Logging – used to analyze security problems © 2016 AirIT, an Amadeus company

Cashier 2.2.0 New Features Enhanced Direct Billing – Invoicing a non-PROPworks customer © 2016 AirIT, an Amadeus company

Cashier 2.2.0 New Features Enhanced Direct Billing – Invoicing a non-PROPworks customer © 2016 AirIT, an Amadeus company

Cashier 2.2.0 New Features Enhanced Direct Billing – Invoicing a non-PROPworks customer © 2016 AirIT, an Amadeus company

Cashier 2.2.0 New Features Enhanced Direct Billing – Invoicing a non-PROPworks customer © 2016 AirIT, an Amadeus company

Cashier 2.2.0 New Features Ticket Line Level Detail - fields moved to New Additional Ticket Information Screen accessed from main Sales Screen Edit Ticket Info Button © 2016 AirIT, an Amadeus company

Cashier 2.2.0 New Features Menu Starts Collapsed except for Starting Screen specified for each user © 2016 AirIT, an Amadeus company

Cashier 2.2.0 New Features Additional New Features Framework now works with Microsoft .Net Framework 4.5 All communication to PROPworks® is now via web service Deployable in Windows 7 and now Windows 8.1 © 2016 AirIT, an Amadeus company

3 Cashier Applications © 2016 AirIT, an Amadeus company The divider slides can be in blue, light blue, cherry and gray. All colours are available in this template.

Cashier Applications Gift Shop merchandise sales What can you do with Cashier? Gift Shop merchandise sales Airport Business Fees (ID Badges) Security Deposits Pre-paid Parking and other Credits Pay PROPworks® Invoices Aeronautical Fees (including General Aviation) Landing, Passenger, Cargo, FIS, Customs, Fuel, Parking Other products and services © 2016 AirIT, an Amadeus company

4 Cashier Implementation Options © 2016 AirIT, an Amadeus company The divider slides can be in blue, light blue, cherry and gray. All colours are available in this template.

Cashier Implementation Options Basic Cashier POS Integrated with PROPworks only Integrated with PROPworks CAT / AODB © 2016 AirIT, an Amadeus company reasons why a payer is cash only (and why you would want to do each one of them) Basic Cashier POS - simple product limited list of products for a user Integrated with PROPworks only - (pay invoices, create credits, Use with Cash Posting for GL accounting or not Integrated with PROPworks / AODB - aodb flight data, visit screen, cashier screen – generate flights, aodb - status updates

Cashier Implementation Matrix Cashier Feature / Function Basic Cashier Integrated with PW Integrated with PW/AODB Sales Ticket Management x Payment Options: Cash / Check / CC Define Products Prices & Taxes Manage Inventory Shift Management Credit Card Settlement Track Ticket History Reports Role-based Security Application Auditing Application Access Security (PA-DSS) © 2016 AirIT, an Amadeus company Matrix

Cashier Implementation Matrix Cashier Feature / Function Basic Cashier Integrated with PW Integrated with PW/AODB Create PW Companies & Contacts   x Post to PW Cash Posting GL Pay / Refund PW Invoices Create Prepaid Credits Create Security Deposits Transfer Tickets to PW Billing for PW or non-PW Companies Create Tickets for Cash Flights from PW CAT/AODB Apply Rule-based Premium Charges Send Flight and Payment Status updates to AODB via PW © 2016 AirIT, an Amadeus company Matrix

5 Cashier Integration Examples © 2016 AirIT, an Amadeus company The divider slides can be in blue, light blue, cherry and gray. All colours are available in this template.

Cashier Integration with PROPworks® Example - Pay an Invoice © 2016 AirIT, an Amadeus company Create Ticket

Cashier Integration with PROPworks® Example - Pay an Invoice © 2016 AirIT, an Amadeus company Payment by check

Cashier Integration with PROPworks® Example - Pay an Invoice © 2016 AirIT, an Amadeus company Image of paid PROPworks Invoice

Cashier Integration Example Integrated with PROPworks CAT / AODB – cash flight © 2016 AirIT, an Amadeus company

Cashier Integration Example Integrated with PROPworks CAT / AODB – cash flight © 2016 AirIT, an Amadeus company

Cashier Integration Example Integrated with PROPworks CAT / AODB – cash flight © 2016 AirIT, an Amadeus company Went through the live interface and is now in CAT as a Visit

Cashier Integration Example Integrated with PROPworks CAT/ AODB – cash flight © 2016 AirIT, an Amadeus company

Cashier Integration Example Integrated with PROPworks / AODB – cash flight © 2016 AirIT, an Amadeus company

Cashier Integration Example Integrated with PROPworks / AODB – cash flight © 2016 AirIT, an Amadeus company Ticket 15189 Ticket 15189

Cashier Integration Example Integrated with PROPworks / AODB – cash flight © 2016 AirIT, an Amadeus company

Cashier Integration Example Integrated with PROPworks / AODB – cash flight © 2016 AirIT, an Amadeus company

Cashier Integration Example Integrated with PROPworks CAT / AODB – cash flight © 2016 AirIT, an Amadeus company Ticket 15189 PAID Ticket 15189 PAID

6 Questions and Answers © 2016 AirIT, an Amadeus company The divider slides can be in blue, light blue, cherry and gray. All colours are available in this template.

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7 Appendix Summary of Additional Enhancements since Cashier 2.1.5 © 2016 AirIT, an Amadeus company The divider slides can be in blue, light blue, cherry and gray. All colours are available in this template.

PROPworks® Cashier Module Enhancements Credit Card Refund improvements: Modified handling of Credit Card Refunds for CyberSource Gateway to allow both follow-on (linked to previous Payment transaction required) credits and standalone credits (NOT linked to previous transaction) Split / Combine Tickets Added a new role used to allow/disallow these two functions by user External Credit Card transactions Ability to not print a duplicate signature receipt for external cc transactions Sales screen > Edit Ticket Info: Improved the behavior of the Additional Ticket Information window based on the Campus and Company selections made  Improved error message when Company is null and user Saves/Notifies © 2016 AirIT, an Amadeus company

PROPworks® Cashier Module Enhancements Find (closed) Ticket screen: Queries now require at least one of the following query parameters:  Ticket Number, Short Info (Tail#), Company Number, or Start Date General improvements: Improved LOV behavior Generate Invoice - Added Customer Name to notification email even when not using a Generic Cash account On Split Ticket screen - improved checkbox behavior Receipts: Cashier receipts for Cash or Check Sales (not refunds) allow for display of Amount Tendered and Change Due © 2016 AirIT, an Amadeus company

PROPworks® Cashier Module Enhancements Improvements to CAT Realtime Interface When certain actions take place, Cashier will call the appropriate PROPworks Web Service to send Messages (status updates) to AODB for arrivals, departures and spots CASH Flight Arrivals CASH Flight Arrivals with parking spots CASH Flight Departures CASH Flight Departures with parking spots CASH Flight Cashier ticket is deleted from Cashier CASH Flight Cashier ticket is paid Implemented CyberSource Client references to latest release for .NET4.0 -- release 1.0 for Cashier release 2.1.5 and 2.2.0 © 2016 AirIT, an Amadeus company

PROPworks® Cashier Module Enhancements Bill Direct functionality: Postal Code is now only required if the country is ‘US’ © 2016 AirIT, an Amadeus company