Follow Me I’m Right Behind You Jody Urquhart www.idoinspire.com

Mature- Plastic couch (Veterans, Silent Generation): Born 1909-1945; 16% Baby Boomers: Born 1946-1964; 26% Generation X (Xers): Born 1961-1981; 22% Generation Y (Millennials, Echo Boomers): Born after 1981; 36%1

Baby Boomers The Boomer generation was the first to be raised with television. The oldest among them grew up during a period of peace and prosperity in the -and then a period of civil unrest and change, followed by inflation and corporate downsizing idealism, individualism, self-improvement, and high expectations.

Qualities of baby boomers: Pay their dues Strong work ethic Make Personal Sacrifices Highly educated Value respect Loyal to company

Social conditions for Generations X and Y have been characterized by dramatic increases in choices, greater flexibility, and more revolutionary technological change

Qualities of Gen X: (were Latch key kids, had Divorced parents and dual income families) Thus tend to: fend for themselves want to be creative do it on their own

Qualities of Gen Y: Fiercely independent Rules and policy make them crazy Want to see immediate results Technology driven Want to be involved, advocates and need to know why Seek lots of attention Less respect for authority Love to Multitask Flexible, Diverse, Expressive Short term attention span

Managing the Generation Gap One size does not fit all- Taylor your message to appeal to the interests and needs of each generation. Understand and draw upon each generation's unique perspectives and experiences. Position yourself to value and embrace diversity. .

Communicate with Generation Y They want to be heard They want immediate results and to take ownership (very entrepreneurial) They like appreciation Coach, support and give them lots of information Give them flexibility Give them multiple streams of information Use technology Like informal dialogue Pull out your blackberry and look up property value information- they will be impressed!

Let them know that their opinion matters Let them know that their opinion matters. Tell them the truth – don’t try to pull the wool over their eyes. In order to get ‘buy in’, explain the ‘why’ of what you are asking them to do ( or presenting them) and tell them what’s in it for them. Learn their language – communicate in terms they understand.     

4 Behavioral Types: Very fast paced and productive 1)     Director Very fast paced and productive Works well under pressure Great at delegating Winning is important   Challenges: May take on too much and get overwhelmed Does not tend to balance appreciation with criticism Tend to look over your shoulder Can be bad listeners (far too busy to listen)

2)     Socializer Likes fun, excitement and recognition Can be very persuasive and have the gift of gab Tend to have a positive and sunny disposition   Challenges: Not detail oriented Tends to jump into things without preparation (let’s just see what happens) May be disorganized and not get stuff done May exaggerate and leave out important details

3)     Steady Relater Strives for stability and tries to blend in Likes close one- on- one relationship Loyal and reliable Great listeners   Challenges: Tends to avoid conflict Feelings may get hurt easily Doesn’t like change

4)     Cautious Thinker Likes order, accuracy and analysis Tend to be planners, very systematic and intellectual Highly detail oriented and rational   Challenges: May procrastinate Take a long time to make decisions Can be a perfectionist – Tasks need to be done Can be very critical and pessimistic in nature

If you created a work team with all 4 personality types, how would they solve a problem?

The Director- Would quickly create and delegate his plan to others The Socializer- Would want to express his opinion, discuss and get agreement The Relater- Would need for the group to bond first and would not want to rock the boat or make any abrupt changes The Thinker- Would need proper data, time and analysis to think this through

The best acknowledgment has 4 qualities: 1) immediate 2) specific 3) genuine 4) spontaneous

THE REWARD IS WITHIN The contest lasts for moments Though the training's taken years, It wasn't the winning alone that Was worth the work and the tears The applause will be forgotten The prize will be misplaced But the long hard hours of practice Will never be a waste For in trying to win You build a skill You learn that winning Depends on will You never grow by how much you win You only grow by how much you put in So any new challenge You've just begun Put forth your best And you've already won.