By: Lindsay Carnevale Lianna Clark Matthew Stewart Michael Rahbari Daniel Bender
Acknowledgements We would like to thank the IT staff at Six Flags Great Adventure for their assistance with our analysis of the Front Gate Biometrics system, specifically Jennifer Carlsen and Michael Phillips. Thank You!
Front Gate Biometrics
Introduction What is Biometrics? Designed for Season Pass holder Guests Created to eliminate photo ID processing Utilizes a fingerprint/points to match Guest with their SP The system is used at all Six Flags’ properties and is in its second year of operations Software was purchased from Alvarado for SF use and enhanced by SF based upon recommendations
Six Flags Entertainment Corporation 18 total parks, with 1 in Mexico and 1 in Canada Seeks to be the leader in the regional theme park industry with safety as its number one priority! Competitive strategy with Hersheypark & Dorney Park Must add the latest cutting-edge technology to maximize Guest attendance & in-park spending ~ 25 park departments Front Gate is the main emphasis here The enterprise employs 1,900 full-time Team Members along with 4,000 extensively trained seasonal positions at Great Adventure
Business Strategy High priority - Speed! 2. Guest convenience ~ 1,000 more Guests hourly 7,000 - 8,000 entering park hourly 2. Guest convenience 75% are season pass holders 21,000/32,000 Discounts digitally loaded onto pass (printing and environmental savings) 3. Eliminates fraud 4. Front Gate labor savings
MIS Analysis Infrastructure enhancements to accommodate growing systems Hardware upgrades Biometric scanners Xeon processors Virtualization of hardware In-house support providing economical, immediate solutions
Recommendations Fiber Optic conductors run throughout the park. Six Flags Application Deals at Restaurant Show’s line’s at rides Data Center Upgrades Facility Management System Critical Power and Cooling System Upgrade
Six Flags Great Adventure Largest Theme Park Approx. max cumulative count is 57,000 Guests Busiest times - over 7,000 entering park hourly Required a system that was more efficient & effective Front Gate Biometric System Able to process information faster Guests can enjoy more time in the park Cost effective Updates will be a continuous process as technology keeps advancing Mission Statement “To deliver Family Fun and create Fond Memories for all of Our Guests!”