Getting The Most From Enhanced Ecommerce Reporting

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Presentation transcript:

Getting The Most From Enhanced Ecommerce Reporting Ian Lockwood

What Is Enhanced Ecommerce Reporting?

Measuring Product Interactions Product impressions & clicks Product views Items added to cart Items in checkout process Refunds Checkout options used Promotions & affiliates

Universal Analytics only Separate Plug-In Universal Analytics only Do not use alongside standard ecommerce.js plug-in Requires your site to send: Impression data Product data Promotion data Action data

Why Should I Go Enhanced?

More Actionable Data Easily report on views of each product = conversion rates per product Identify products that create action (e.g. add to cart) but don’t sell Understand how well promotions work See how users find products – categories, search results etc.

Shopping Behaviour Analysis

Shopping Behaviour Analysis

Checkout Behaviour Analysis

Product Performance

Product List Performance

Product List Performance

Product List Performance: Position

Internal Promotion

Custom Report: Business Outcomes Analysis

Custom Report: Business Outcomes Analysis http://boom.tips/eeboa

Implementation Tips

Consistency & Size You can have 5 levels of category separated by a slash, e.g. Instruments/Guitars/Electric/Gibson/LesPaul Include all product data in each hit – every data payload is unique and not persistent (apart from Product Lists & Promotions) Ensure your naming conventions are consistent throughout your pages & funnel There is an 8k limit on the payload Google Tag Manager + jQuery solution: http://boom.tips/eesavio

THANK YOU