Insulating Glass Manufacturing Quality Procedure Manual TM-4000-02(07) Section: QP-S204 STORAGE AND HANDLING

QP-S204: STORAGE AND HANDLING 1.0 PURPOSE 1.1 To control the handling of products and materials from the point of receipt through storage, manufacturing and inventory, until they are sent to their final destination. 1.2 To ensure material is moved or handled in a safe manner that prevents damage or deterioration. 1.3 To provide secure storage areas to prevent damage or deterioration of product pending use or delivery. 1.4 To preserve product integrity and product identification during handling and storage. 1.5 To ensure that the product is protected after final inspection and test and, where required, to protect the product through delivery to the customer.

QP-S204: STORAGE AND HANDLING 2.0 SCOPE All functional areas that have some responsibility for the movement, labeling or storage of materials throughout the manufacturing process should be addressed in this procedure.

QP-S204: STORAGE AND HANDLING 3.0 GENERAL Documented procedures and work instructions should be established and maintained for handling, labeling, storage, packaging, reservation and delivery of product. These procedures and work instructions should be developed to ensure compliance with customer requirements or accepted commercial practice.

QP-S204: STORAGE AND HANDLING 4.0 PROCEDURES 4.1 Training Employees are to be trained how to handle and transport products as part of their job introduction by their supervisor. 4.2 Handling Materials are to be protected to prevent damage or deterioration. Products including incoming materials, in-process and finished goods are handled in a way that ensures against damage or degradation of physical characteristics. Materials and products are to be moved with care to prevent damage that may result from handling. 4.3 Labeling Materials and finished products are to be properly labeled as to identity, source and date. Labels are to be of a consistent format to allow convenient use by all departments that may handle the materials. They should be affixed in a manner that will not come off during the expected storage time or in normal transit.

QP-S204: STORAGE AND HANDLING 4.0 PROCEDURES 4.4 Storage Material and products should be stored in a manner that ensures that material and product integrity will be maintained. Material and product are held in designated storage areas. Bins, racks and shelves are used to protect product, reduce damage and to improve identification and location of materials. Procedures and work instructions should be documented and maintained for documenting receipt and issue of material or product from storage areas. Periodic inspections are made on product held in storage areas to detect any damage or deterioration. These inspections will be performed at a minimum with each physical inventory. 4.5 Packaging Packaging procedures and work instructions should be established and maintained in accordance with contractual and internal requirements. Products should be packaged to protect against physical damage during storage and shipment. Packaging materials are used to protect products from handling damage and protect from normal transportation shock and to ensure the integrity of the product.

QP-S204: STORAGE AND HANDLING 4.0 PROCEDURES 4.6 Preservation Materials and products should be segregated and preserved against damage and deterioration as determined by internal or customer requirements. Rotation of inventory should be controlled to insure that materials are used within the appropriate shelf-life. 4.7 Delivery Delivery methods and carriers are selected to optimize for safe shipment and on-time delivery. The transportation mode is based on customer requirements or best way based on other distribution requirements (requested delivery date, transportation lead-time, size and weight). The specific carriers and delivery instructions are in accordance with the customer requirements or selected from carriers who have proven they can deliver on time and without damage due to mis-handling. Where specified, the product protection is extended to receipt by the customer.

QP-S204: STORAGE AND HANDLING 4.0 PROCEDURES 4.8 Work Instruction documents (selected examples or areas to be included) 4.8.1 Raw material receipt and storage 4.8.2 Finished product labeling and storage 4.8.3 Warehouse organization 4.8.4 In-plant handling and operation of fork-lift equipment 4.8.5 Proper loading and unloading of trucks 4.8.6 Traffic planning and shipping

QP-S204: STORAGE AND HANDLING 4.0 PROCEDURES 4.9 Example document 4.9.1 Raw material receipt and storage 4.9.1.1 Inspect for material conformance, quality, damage, etc. according to established Quality Control procedures. 4.9.1.2 Label as required. 4.9.1.3 Add material to inventory as required. 4.9.1.4 Move to assigned storage area following established handling and safety procedures. 4.9.1.5 Assure that racks, shelving, etc. are in compliance to receive materials to prevent damage. Example: Proper durometer rubber pads are in place and have proper thickness remaining to receive and protect glass.