Position product/services to acquire desired business image 1.06 Position product/services to acquire desired business image
Explain the nature of sport/event BRANDING
What is a BRAND? All the combined impressions and experiences associated with a particular person, company organization, or product.
Brand Awareness & Brand Image Recognition among the public Extent to which a brand is correctly associated with a particular product. Expressed usually as a percentage of target market The primary goal of advertising in the early months or years of a product's introduction. Brand image Consumer’s beliefs about the company and/or products. Quality, price, and value may affect a brand’s image.
Brand Equity & Brand Loyalty Positive feelings toward a brand that accumulate over time when customer’s expectations are consistently met A highly recognizable brand has a high level of brand equity. Brand equity is an intangible perception or memory. Brand loyalty The extent of the faithfulness of consumers to a particular brand expressed through their repeat purchases, regardless of the marketing pressure generated by the competing brands.
Brand awareness, equity, loyalty OR Image?? The team name, mascot and logo are important elements that a SEM organization uses to CREATE and MAINTAIN:?????????????? BRAND AWARENESS The distribution of licensed sports apparel is an effective way to create team: ?????????? = Recognition to the public!
Brand awareness, equity, loyalty OR Image?? Performance, coaches and star athletes are team-related factors that affect: ?????????? BRAND EQUITY
Describe the PURPOSES of branding in sport/event marketing. Branding aims to establish a significant and differentiated presence in the market Branding attracts and retains customer loyalty Branding will encourage customers to pay a higher price for goods and services
Describe the purposes of branding in sport/event marketing. Branding simplifies the ability to distinguish products from a wide range of competing products Branding allows transfer of the brand to new products including licensed products
Discuss factors that influence a sport’s/event’s BRAND IMAGE. Price Low, middle or high Quality Value Performance Win, lose, tradition
Organization-related Describe categories of factors that impact brand equity of a sport/event Team-related Star athletes Popular and successful coaches Performance – short or long term Organization-related Tradition, reputation & strength of schedule Scandals – recent or past Public Relations – responsiveness & type Market-related over time Population & economic changes – up or down Fan loyalty due to athletes, coaches and/or performance
Importance to consumers Explain how sport/event marketers can use product extensions/merchandise to build brand equity Variety of products Importance to consumers
Attendance increases Increased sales and consumer loyalty Explain the consequences of establishing positive BRAND EQUITY for a sports/event Attendance increases Increased sales and consumer loyalty
Discuss factors that create BRAND LOYALTY Entertainment value Authenticity Fan bonding History Tradition Performance Athletes, coaches, owners
“You Do” With your group- you will create a list of potential brand extension/merchandise that could be used to build brand equity for MHS.
Here is a list of some sports and events Here is a list of some sports and events. We will identify as many ways as possible that each establishes positive brand EQUITY and brand LOYALTY. Panthers Game Beyonce Concert Jordans BRAND EQUITY BRAND LOYALTY
Explain the use of LICENSING in sport/event marketing
Trademarked Property Foundation for the licensing process All teams and sports events MUST copyright their names, logos, slogans and graphics to LEGALLY PROTECT them Not doing so would allow other companies to use a name and logo without permission. Without a trademark- a company CANNOT make money from LICENSING
Explain the relationship between trademarks and licensing. Trademark is a word, phrase, symbol, logo or design that identifies and distinguishes the company from others. A REGISTERED trademark has legal protection through the United States Patent and Trademark Office It is these trademarks that licensees wish to use
TRADE CHARACTER: Personified symbol that represents the brand name For example, Mickey Mouse for Disney, Captain Fear for Tampa Bay Buccaneers, or STORMY for the Carolina Hurricanes
1 examples of each - Cut & Glue ® ™ ℠ TRADE CHARACTER
Define the terms Licensing, Licensor & Licensee. is the permission to copy the name, logo, or trademark of a league, athlete, sports team, entertainer, film, television show, or character for a fee, also called a royalty Licensor is the rights-holder of the name, logo, or trademark NASCAR, Panthers Licensee is the company paying for the permission to use the name, logo, or trademark. Nike and Reebok
Define Sports Licensing is a contractual agreement by which a sports team, athlete or organization gives a company a license to use its name, logo or trademark on products. The company gaining the rights is known as the licensee and the sports body is the licensor Licensing a sports product gives an opportunity to reach a market of sports fans that could be local, national or global, depending on the sports body. With global retail sales of sports merchandise estimated at $17.51 billion in 2009, according to EPM Communications, sports licensing could be the factor between success or failure http://www.forbes.com/video/4464378014001/
5 LICENSED PRODUCTS Identify LICENSOR? & LICENSEE?
Types of Sports License Agreements Brand licensing Process of creating and managing contracts between the owner of a brand/ licensor (Carolina Panthers) and a company who wants to use the brand with a licensee (NIKE) Sponsorship Supporting an event, activity or organization by providing money or other resources that is of value to the sponsored event Usually in return for advertising for the event Business, individuals or organizations can sponsor events Endorsement Athletes go into contracts with companies to promote their product by “tying” their name to it.
Explain the use of LICENSING in SEM Continued…
Arrangement to license a brand requires a Licensing vs. Branding Licensing Agreement Branding Licensing agreement authorizes a company which markets a product (a licensee) to lease or rent a brand from a brand owner who operates a licensing program (a licensor) Licensing enables companies whose brands have brand loyalty to unlock a brand's value and satisfy existing demand The brand or its legal term, trademark, affixed to the product helps the consumer understand where it was manufactured or produced Trademark simply states “I made this” From the brand owner's perspective, it distinguishes the products or services from those of its competitors Arrangement to license a brand requires a licensing agreement
License vs. Sponsorship Trademark License Sponsorship Underpins all merchandising Defines the relationship between the owner of a trademark (licensor) and the producer of the goods or services to which the mark is to be affixed (the licensee) Licensors are not involved in the manufacturing of the products, for their reputation’s sake they must ensure that licensees maintain the quality of the product bearing their trademark Companies seeking to promote their brand, build their brand awareness and brand image often team up with a sporting organization or associate themselves closely with a sporting event This offers them massive exposure as the millions of fans and viewers who tune into sports events across the globe see the brands in question many hundreds of times
License vs. Endorsements Trademark License Endorsement Underpins all merchandising Defines the relationship between the owner of a trademark (licensor) and the producer of the goods or services to which the mark is to be affixed (the licensee) Licensors are not involved in the manufacturing of the products, for their reputation’s sake they must ensure that licensees maintain the quality of the product bearing their trademark One constant in the advertising world is companies hiring athletes and sports celebrities to endorse/promote their products The reason is simple – nothing sells a product like a sports celebrity endorsement Athletes and sports celebrities appeal to all advertising demographics, and especially to the key younger demographics. Boost your company’s prestige and as a means for branding your company as a very successful one. Derek Jeter and Gilette Cam Newton and Under Armour Blake Griffin and Subway
BRANDING LICENSING SPONSORSHIPS ENDORSEMENTS
Explain the use of LICENSING in sport/event marketing Continued…
PROCESS OF LICENSING 1. Licensor PICKS the product categories 2. Licensor finds and negotiates a license with BEST licensees 4. LICENSOR APPROVES licensed products for sale 3. Licensees develop samples and submit for approval 5. Licensees sell licensed products in authorized channels
Licensor’s COMPENSATION GUARANTEE: Fee paid up front ROYALTIES: Percentage of actual sales Once the guarantee is paid off- LICENSORS start receiving royalties Typically between 5% and 15% of sales
Recall….. What is a license? What is a licensor? What is a licensee?
Royalties
LICENSOR Benefits WHAT’S GOOD?!!! Profits—guarantees and royalties Low risk Free advertising Brand building Market expansion Trademark control
Licensor RISKS Loss of control over marketing process Inability to guarantee quality Inability to control where merchandise appears Inability to control prices The LICENSOR is trusting someone to make a product with their name/logo!
LICENSEE Benefits Profits Retail opportunities Brand building Positive publicity
Licensee RISKS The nature of the licensing agreement Fashion trends Inability to control on-field success Athletes or teams in fan disfavor
International Licensing Sports Marketers have an advantage over other types of licensors in the International Marketplace because….. UNIVERSAL APPEAL of sports Growth of international participation and spectators of sports in general makes international licensing in SEM NECESSARY.
Explain the role of ENDORSEMENTS in SEM
ENDORSEMENTS Endorsement is an action made by a celebrity or well-known person as follows: Testimonial (statement or advertisement), by a user of the product proclaiming the product’s benefits Appearance (association), is an action whereby the endorser appears at an event. The celebrity does not have to do or say anything but consumers believe they like the product
Endorsements Endorsements are advantageous to a company in the same manner as licensing but also have the same disadvantages Endorsements are legal and binding contracts and the company and celebrity must adhere to the details http://www.news.com.au/entertainment/celebrity/beyonce-signs-50m-pepsi-deal-to-become-global-brand-ambassador/story-e6frfmqi-1226534213626
WAYS CELEBRITIES CAN ENDORSE PRODUCTS Product endorsement campaigns Use the product publicly when possible Allow their name on products Written or verbal testimonials Allow use of their photo with or on the product in advertising and packaging
When Celebrity Endorsements can be BENEFICIAL to a Brand Nothing sells a product like a celebrity endorsement Athletes and celebrities appeal to all advertising demographics (age, gender, occupation, etc.) Especially to the key younger demographics. INCREASE your company’s brand image, awareness, equity and loyalty
When Celebrity Endorsements can be HARMFUL to a brand When the celebrity: Loses popularity with the target audience Gets into trouble Tiger Woods Michael Vick May be injured and/or retire BEFORE the endorsement contract term is over
So WHY do Businesses use Celebrity Endorsements? Nothing sells a product like a celebrity endorsement Athletes and celebrities appeal to all advertising demographics Especially to the key younger demographics. INCREASE your company’s brand image, awareness, equity and loyalty
CELEBRITY ENDORSEMENTS WHY? BENEFICIAL HARMFUL
Legal Considerations for Celebrity Endorsements 2009: The Federal Trade Commission(FTC) revised and approved what is often referred to as “The Guides” Practical tips to advertisers and the talent they hire on the lawful use of celebrity endorsements Advice on when financial ties between advertisers and celebrities must be disclosed Must reflect the honest opinion or experience of the endorser and remain the same If the audience would reasonably expect that a financial connection exists, disclosure is unnecessary
Legal Considerations Example A tennis star appears in ads for a line of polo shirts. It’s unlikely that the terms of their endorsement contract would have to be disclosed because most people would expect they were paid for that kind of deal Now they are a guest on a morning talk show. When asked about recent victories, they credit them to a laser vision correction procedure at a certain clinic. The athlete doesn’t disclose their contractual deal with the clinic that requires her to speak publicly about her surgery. Viewers might not realize that a celebrity discussing a medical procedure in a TV interview had been paid to tout the clinic. The endorsement is likely deceptive without a clear and conspicuous disclosure
“You Do” Select an athlete or other celebrity to determine whose product’s the person endorses. Compile a listing of those products. Beside each product, write a rationale for why the person would have been selected to endorse the product. Decide whether the choice has been positive or negative for the company.
Explain the use of NAMING RIGHTS in SEM
WHO ARE YOU? I AM _________ and I’ve been (was) a ________ for ______ years. Family bio? MY estimated NET WORTH is: I ENDORSE(d)… (name products) From my endorsement contracts, I made ______________.
Define the term NAMING RIGHTS. Naming rights - are a financial transaction and form of advertising (sponsorship) whereby a corporation or other entity purchases the right to name a facility or event, typically for a defined period of time. For properties like a multi-purpose arena-- the term ranges from three to 20 years. Key players in a naming rights sponsorship are: Sport teams/owners – venue owners – corporations
Buyer/sponsor/corporation: Explain advantages/disadvantages for teams/events selling corporations naming rights. Buyer/sponsor/corporation: ADVANTAGES DISADVANTAGES Exclusivity Very expensive Maximize promotion Not target market Promote customer retention Losing season Good PR Lose popularity
Explain advantages/disadvantages for teams/events selling corporations naming rights. Seller/venue: ADVANTAGES DISADVANTAGES Increases revenue If doesn’t sign with correct corporation (target market) Public awareness Bankrupt, fraudulent activities Pay for construction costs Bought-out Good PR
http://www.cbsnews.com/news/behind-the-scenes-of-levis-stadium-and-brand-innovation/