Welcome to the Suffolk Community Healthcare (SCH) Staff Induction A service delivered by a partnership of: West Suffolk NHS Foundation Trust (WSFT) The Ipswich Hospital NHS Trust (IHT) and Norfolk Community Health and Care NHS Trust (NCHC) .

Suffolk Community Healthcare (SCH) The Community contract was awarded to a consortium of providers on 1.10.15. The consortium consists of WSFT, IHT, NCHC, Medequip and Bartrams. This is part of wider health and care redesign to encourage integration and a partnership approach to patient care. The contract was initially awarded for 12 months and has now been extended until September 2017. Working in a complex and changing environment, the focus remains on patient care

About the SCH Contract SCH provides a range of NHS clinical services to the people of Suffolk: 15 community health teams – nursing and therapy care Admission Prevention /Discharge Planning Services A range of specialist nursing services eg COPD, neurology nursing Adult speech and language therapy Four community hospitals Minor injuries unit Podiatry Foot and ankle surgery Care Co-ordination Centre (referrals management service) Wheelchair services (Bartrams) Community equipment services (Medequip) Back office services include: Quality and Governance Workforce Performance/IM&T Facilities Business Support and Administration Paediatric Services: Medical Team Physiotherapy Team Occupational Therapy Team Speech & Language Therapy Team Community Nursing Team Community Audiology & Newborn Hearing Screening Clinical Psychological Therapy Team

Facts and Figures Employees of SCH Total number of staff employed within the SCH contract is 1221. Breakdown as follows IHT – 238 NCHC – 556 WSFT – 427 From January to December 2015 we had: 608,955 Face to face contacts with patients (Inc. Phlebotomy) 124,091 New referrals for all services 1068 Admissions to community hospitals 74,173 Telephone contacts for all services

SCH Contract Structure JOINT VENTURE BOARD (IHT and WSFT) - Strategic Provider Management Group (WSFT, IHT and NCHC) - Operational Medequip Community Equipment Services Bartrams Wheelchair Services Norfolk Community Health & Care NHS Trust West Suffolk NHS Foundation Trust The Ipswich Hospital NHS Trust Local Area Health Teams and admin services Podiatry Finance Communications Human Resources Admin support Admission Prevention/ Discharge Planning Services Newmarket Community Hospital Community Paediatrics Adult Speech & Language Therapy Neurology Estates & Facilities Management Services Informatics Clinical Governance Executive Business Support Team Medicine 1 Aldeburgh Community Hospital Bluebird Lodge Felixstowe Community Hospital MIU Medicine 2 Heart Failure/Cardiac Rehab COPD/Pulmonary Rehab Continence Surgery Stoma Falls/Fragility Foot & Ankle D3 Care Coordination Centre Back Office Information Technology Workforce

IPSWICH HOSPITAL JOINT VENTURE BOARD (IHT & WSFT) Provider Management Board (WSFT, IHT & NCHC) Director of Governance Director of Nursing & Quality Chief Operating Officer Chief Executive Director of Finance Director of Human Resources Division 3 Cancer, Pathology, Woman & children Medicine 1 Medicines & Therapy Medicine 2 Surgery Back Office Community Services Aldeburgh Community Hospital Bluebird Lodge Felixstowe Community Hospital MIU Heart Failure/Cardiac Rehab COPD/Pulmonary Rehab Continence Stoma Falls/Fragility Foot & Ankle Care Coordination Centre IM&T Information Technology Workforce Finance Human Resources 6

WEST SUFFOLK FOUNDATION TRUST Trust Board West Suffolk Foundation Trust JOINT VENTURE BOARD (IHT & WSFT) Provider Management Board (WSFT, IHT & NCHC) Director of Operations (Community) Dawn Godbold Director of Nursing (Community) Pam Chappell Workforce Director Chief Operating Officer Chief Executive Financial Director Medical Director Chief Nurse Informatics Estates & Facilities General Manager Clinical Support Services (CSS & W&C) General Manager Medical Division Quality & Governance Team Karen Eaton Jon Haworth Deputy General Manager Deputy General Manager Sam Girling Newmarket Paediatric Community Services Associate Director of Integrated Community Paediatric Services Nic Smith-Howell Adult Speech & Language Therapy (SALT) Operational Manager Julia Dinley Newmarket OPD Operational Manager CSS Sharon Williams Newmarket (NCH) In-patients & Community Beds Helen Rossiter Neurological Parkinson’s & Epilepsy Felixstowe Aldeburgh Bluebird Lodge 7

NORFOLK COMMUNITY HEALTH & CARE JOINT VENTURE BOARD (IHT & WSFT) Provider Management Board (WSFT, IHT & NCHC) Director of Nursing and Quality Associate Director of Operations Area 1 LAM Michelle Glass Area 2 LAM Linda Addison Area 3 LAM Karen Large Area 4 LAM Anna Tuke Podiatry Simon Bamford CIS East & West Team Leads Mildenhall Bury Town Bury Rural Team Leads Newmarket Hadleigh Haverhill Sudbury Team Leads North West Felixstowe Woodbridge North East Team Leads Ipswich 1 Ipswich 2 Ipswich 3 Stowmarket Podiatry Stour Valley Podiatry Suffolk Coastal Podiatry Thetford & North Community Matrons Community Matrons Community Matrons Community Matrons 8

Opportunities/Future Planning To really put the patient at the centre of their care To improve the quality of the patient experience To meet the challenges of rising demand To maximise partnership and integrated working To break down organisational barriers and boundaries To meet the financial challenges To lay solid foundations for the future new healthcare models

Thank you Any Questions ?