NYAS Independent Visitors’ Services NYAS IV CO ORDS MEETING SEPT 2013

Training and Assessment Officer WELCOME A1 ASSESSOR & QUALITY ASSURANCE OFFICER Valerie Marshall Training and Assessment Officer Claire McAllister NYAS IV CO ORDS MEETING SEPT 2013

IV TRAINING It is importance for training to receive the attendance registers within 3 days after the training Use Feedback from Coordinators to training form when delivering training ‘Training needs’ - to be asked in the initial interview IV Training Power Point – Notes pages now draw attention to the training linking it with the workbook exercises. NO post training/panel interviews to take place before the workbook is signed off. NYAS IV CO ORDS MEETING SEPT 2013

Guidance for IV workbooks Where possible electronic IV manuals to be completed Paper copies excepted to meet individuals training needs – Mentor to photocopy and keep and send original to Val Marshall - NYAS Birmingham, 169 Newhall Street, Birmingham, B3 1SW Always remember to ensure page 3 is completed with all the correct details Personal names of mentors are not be used so ‘co ordinator or line manager’ is the most appropriate term to use as the external verifier will not know who ‘Fred or Hilda’ are. Please save the workbooks as – ‘CONTRACT NAME IV WORKBOOK NAME OF VOLUNTEER DATE OF TRAINING AND NAME OF TOWN’ – for example - Solihull IV workbook Hilda Smith Birmingham 010113 and it is useful to include this title in the email in the ‘RE’ box as it makes it easier to identify in all of our lists of emails NYAS IV CO ORDS MEETING SEPT 2013

Mentoring can be achieved by Feedback on the workbook Telephone discussion – record this in the feedback box Face to face support/discussion - record this in the feedback box Support from the training team Mentor’s feedback Please always provided feedback whether constructive feedback or recognising the volunteer has completed the exercise each time, this shows the journey of the learner , Please include your full name and date each time NYAS IV CO ORDS MEETING SEPT 2013

ASSESSMENT PROCESS   1: Emails on training@nyas.net are checked every day and in people’s absence The workbooks come into this email address so that Carol can log on the spreadsheet that they are in and allocate them to an assessor.. 2: The assessor begins the process of assessment with the mentor and liaises directly with the mentor until the process in complete. 3: The final workbook is returned in one email to Carol Vague, the Mentor and HR (Steve Lawson and Nicola Courtney), along with Feedback and notice of completion). 4: Sheila or the external IV will produce a quarterly report with actions from the Sampling exercise are carried forward to the regional and / IV meetings by the lead assessor NYAS IV CO ORDS MEETING SEPT 2013

Split into 5 groups please  GROUP - EXERCISE 3 Split into 5 groups please  NYAS IV CO ORDS MEETING SEPT 2013

Exercise 3 The purpose of this activity is for the volunteer to consider what they would do in these situations CLARITY is important because the procedure the volunteer follows is very different Raising historical information is very different to raising a safeguarding concern when it is a new disclosure or new information about a known disclosure and whether the young person/others are at immediate risk The impact it may have on the relationship if the volunteer hasn’t clarified things before considering what to do may have a lasting effect. This exercise also brings out individuals opinions and helps us to know they are suitable By working through 5 situations volunteers should be more equipped to recognised and feel confident and know what they should do if faced with these examples. NYAS IV CO ORDS MEETING SEPT 2013

Break NYAS IV CO ORDS MEETING SEPT 2013 17/7/12

ADDITIONAL POSITIVE ACTIVITIES The additional funding for IV’s which will be paid upfront and the procedure we would like to suggest for these additional funding visits is as follows: IV completes the request form, you authorise it and email it to Margie McCall and Steve Edwards. Funds will be paid directly to the IV’s bank account (if they are a new IV we will need their bank details). IV and YP go on the visit. IV completes monthly FACT return for the FULL AMOUNT PAID TO THEM (not the amount spent) in the expenses section, just showing e.g. ` £100 additional funding’ in the description.  They do not need to tick the box for the normal £25 flat fee. NYAS IV CO ORDS MEETING SEPT 2013

RECEIPTS The unspent cash are returned to you and you complete the spreadsheet At the end of every month you send the receipts to the finance dept Or IV can send their receipts to the finance dept with their monthly claims and email the spreadsheet to Louise. You keep the cash in a lockable petty cash tin and if a significant amount has built up (e.g. £100) you can pay it back into the NYAS bank account (Louise will give you the bank details when necessary). NYAS IV CO ORDS MEETING SEPT 2013

RISK ASSESSMENTS The requirements would be for IVs to send a short itinerary time, pick/drop off where they are going IV Co ords gained consent from the social worker. IV Co ords then completes a risk assessment (Wayne Davidson is able to support you) There are generic risk assessments on the IV VRG which can be amended to cover the specific activity Consider any risks identified on referral/ Prism Look at the venue’s website for their own risk assessments Risk assessments are shared with social workers Social worker agrees and signs the risk assessment Line Manager sign this off Share the risk assessment with yp on the day NYAS IV CO ORDS MEETING SEPT 2013