DCU Student Fees

Background Young University, Over 12,000 Students, Fee Income €60m, €35m direct from students Headcount Restriction 15% Budget reduction 6 staff in Fees

Student Profile Generation Y Email Facebook Instagram Mobile Applications

ALBERT EINSTEIN DEFINITION OF INSANITY: “DOING THE SAME TASKS OVER AND OVER AGAIN AND EXPECTING DIFFERENT RESULTS.”

Areas to Develop On Line Registration On Line Payment Electronic Communication Self Service Receipts On Line Account Status Payment Facility

Portal page Sign On

On Line Registration View

On Line Tax Receipts

SEPA Overview Single European Payments Area Single, integrated and standardised payments market making it easier to do business across Europe. There are 32 members within the SEPA zone (27 EU states plus Norway, Iceland, Liechtenstein, Monaco & Switzerland) February 2014 Deadline Payments and Direct Debits Transition from Sort Code/Bank Account Number BIC (8 Digits) IBAN (18 Digits)

Student Portal Bank Details

Fees Office Bank View

SEPA Implications The national clearing scheme, IRECC (Irish Retail Electronic Payments Clearing Company) will shut-down and no longer accept non-urgent euro electronic payments (i.e. non same-day, euro electronic payments Salaries, Supplier payments and direct debit collections are all processed BIC is made up of ‘International Bank Code’, ‘Country Code’, and ‘Branch Identifier’) Within BIC numbers, all bank branches will have the same ‘Branch Identifier’ BOFI IE 2D IBAN is the unique international bank account number and is made up of ‘ ‘Country Code’, ‘Check Number’, ‘International Bank Code’, ‘NSC’ and ‘Account Number’ IE 64 BOFI 905838 12345678

Fees Office Bank Details View

SEPA Benefits Single bank account – SEPA will enable any electronic payment in any SEPA zone country from an Irish bank account Guaranteed timelines for payments and returns across the SEPA zone Access to more detailed payment information A modern and unifying new file format for payment instructions Standardised payment infrastructures increasing cross border market opportunities

SEPA DEVELOPMENT CHALLENGES New bank account structure Student portal Input Software Validation for accuracy Different file format for upload Retain payment facility function

Refunds File Menu

SEPA Process New Account Type Excel Upload Facility Student inputs bank details on Portal Payment Proposal Report Generate EMTS File for upload to Internet Banking Submit SEPA XML files directly from your accounts application provider to Internet Banking •Email Remittance

Issues SEPA Transition Deadline Missing Bank details from student record Accurate Bank details input Fees Outstanding Reporting Process Discipline

Payment Types Fees Overpayment refunds Access Students Student Financial Assistance Erasmus Grants Scholarships

Current Process 400 Access Student Grants – 3 instalments 300 Financial Assistance Grants 2 instalments Credit card payments refund to card 50 refund payments each week via SEPA file 200 Erasmus Grants via SEPA file

Payment Approval List

Copy of SEPA file for bank:

Questions

Reporting Use standard ITS Reports Export to Excel “CSV” Oracle Discoveror Suite Views an Summaries OBIEE Microsoft Offering

Discoveror Student numbers by programmes Student balances and addresses Output to Excel, Pivot tables, Sub totals

OBIEE Student Number and Income by Programme Transaction Stats. by Type Student Balances 5 year Trends, Graphical View, Drill down