Next Generation 9-1-1 Legislative/Activity Briefing Steve Marzolf, ISP Director VML Committee Meetings July 20-21, 2017 www.vita.virginia.gov www.vita.virginia.gov 1

Agenda What is NG9-1-1 How it will be deployed in Virginia Legislation being considered by the 9-1-1 Services Board PSAP Grant Program Changes PSAP Funding Formula First 9-1-1 Standards Document Next steps www.vita.virginia.gov

Challenges to Existing 9-1-1 System Telecommunications Services Multiple service providers/technologies New technologies/applications continually developed National and global instead of local Increased flexibility/mobility of citizens 9-1-1 system Nine, independent networks Extremely limited ability to process data CORE ANALOG TECHOLOGY IS GOING AWAY www.vita.virginia.gov

What is Next Generation 9-1-1? Migration from circuit (analog) to packet switched (IP) technology A complete upgrade of the E9-1-1 network to a shared IP network Current network is going away!!! May be a system of systems Required to meet new demands Ability to transfer calls anywhere Permits receiving of text, photos, video www.vita.virginia.gov

How Deployed NG9-1-1 Feasibility Study in January 2015 Comprehensive Plan in July 2015 Focus shifted from planning to implementing Implementing by Selective Router Pair Northern Virginia first NG9-1-1 GIS Data Preparation ESInet Setup NG9-1-1 Core Services www.vita.virginia.gov

Transition Costs Estimated at $69 million statewide Source for those costs PSAP Grant Program Billing Agreements Network Improvement Fund Elimination of wireless cost recovery Ongoing cost covered by removal of tariffs Borrowing authority ($30M) www.vita.virginia.gov

Legislative History No 9-1-1 legislation before 1998 1998 – Established Board and study 2000 – Crime Commission Report Created PSC Moved Board Required E9-1-1 and wireless 9-1-1 Established cost recovery for wireless E9-1-1 2006 – Funding formula established 2012 – Funding formula changed www.vita.virginia.gov

Proposed 2018 Legislative Action Elimination of wireless cost recovery Remove Wireless Carrier E-911 Cost Recovery Subcommittee All service providers required to provide 9-1-1 at no cost to Commonwealth or PSAP (carriers may challenge) Point of interconnection for ESInet Grants focused on NG9-1-1 www.vita.virginia.gov

PSAP Grant Program FY2019 further focuses grant toward NG9-1-1 Dropping some items previously funded Last year for Computer Aided Dispatch (CAD) Funding available for training, call handling equipment, mapping, GIS data and NG9-1-1 network and services FY2020 PSAP Grant Program will likely evolve to a multi-year funding program to deploy NG9-1-1 www.vita.virginia.gov

PSAP Funding Formula Code requires recalculation July 1, 2018 Funding Committee formed by Board Considered several options Remove recalculation Existing Board formula New approaches Focused on call load and population based formulas Recommended hybrid call load and cost with a $40,000 minimum www.vita.virginia.gov

9-1-1 Standard First standard being considered by Board Developed by PSAP stakeholders Sets minimum criteria for a PSAP Focuses on the “What” but not the “How” All PSAPs must install and maintain appropriate 9-1-1 call handling equipment to receive and process 9-1-1 calls Shall and Should used in document All current PSAPs should meet the standard except text-to-911 requirement www.vita.virginia.gov

Next Steps Continue outreach on legislative agenda, grant program, funding formula and standard September Board meeting to approve: Final legislative language PSAP funding formula PSAP standard Start develop of 2020 grant guidelines Select NG9-1-1 solution provider www.vita.virginia.gov