Accommodation Industry ANDI HALLANG LEWA Accommodation Industry

Lodging Establishment Defined An establishment that charges fees for providing furnished sleeping accommodations to persons who are temporarily away from home Many of these establishments also provide food, beverages, cleaning services and a range of other services normally associated with travel and commonly sought by travelers

Lodging Establishment Defined Lodging/ accommodation industry is made of hotels, motels, inns, resorts,college dormitories, boarding houses, condominium rentals and other related establishment

Lodging basic service offering

Classification of Lodging Establishments Early Transportation Classification of Lodging Establishments Others By Price By Functions By Market Segment By Location

Classification By Price Luxury Hotels Limited Service Hotels Full Service Hotels

Limited Service Hotels Usually offering guest rooms only with no or limited F&B facilities, no meeting/ function space, limited entertainment and recreation facilities. Also called “budget” or “ economy” hotels Transient travelersmake up 82.2 % Average size: 100-room

Full Service Hotels Offering a wide range of facilities and amenities; having more public space and meeting/ function space with at least one F&B facility. Average size: 200- rooms catered primarily to business travelers and leisure travelers, 57.3 %

Luxury Hotels Featuring upscale décor and furnishings. Offering a full array of services and amenities. Typically having a concierge service and several F&B operations (including gourmet or fine-dining restaurant), banquet facilities and 24-hour room service. Also usually available: a wide range of recreational facilities and access to nearby facilities. Average size: 150 – 500 rooms

Classification By Function Convention Hotels Commercial Hotels

Convention Hotels Large (500 – 800 guest rooms) Offering extensive meeting and function space, usually including large ballrooms and event exhibition areas Extensive F&B operations, with several restaurants, lounges and banquet facilities. Often near convention centers.

Commercial Hotels Smaller than convention hotels (150 – 500 guest rooms) Less public space, small meeting and function space, fewer F&B outlets and limited recreational facilities. Many are located in downtown areas, near large offices and retail stores (business areas). Close to city’s entertainment centers

Classification by Location Airport Hotels Downtown Hotels Suburban Hotels Highway Hotels

Classification by Location Types of hotels under the location category include: Downtown hotels Convention hotels and commercial hotels belong to this category) Suburban hotels Situated on the outskirts of a city Smaller than downtown hotels (200 – 350 rooms) Most likely having meeting and banquet facilities

Classification by Location Highway hotels Situated on the outskirts of a city Originally single-stories, providing sleeping accommodations to overnight travelers Smaller than suburban hotels (100 to 250 rooms) Low-rised properties Offering free parking/ private garage attached to each room and housekeeping service Inexpensive

Classification by Market Segment (According to the type of customers they mainly serve) Vacation Ownership Executive Conference Centers Resorts Health Spas Casino Hotels and Resorts

Executive Conference Centers Specializing in catering the local executives who need well-designed, meeting and learning facilities Typically situated in secluded or suburban settings Having less than 300 rooms and providing a variety of small meeting rooms and classrooms Featuring full audio-visual and technological support Daily room rates include meals and recreational facilities

Resorts Typically located in picturesque settings Having 200 to 500 rooms Providing a comprehensive array of recreational amenities and a variety of F&B outlets Many being located in remote locations, requiring visitors to travel several hundred km by air or by land to reach such a resort Resort can be classified on the basis of: Their locations (sea resort, mountain resort, etc) The activity focused on by the visitors (to enjoy the landscape, sports, culture, or else)

Social Trends Hotels allocating major amounts of space where people play gambling games for money Providing lavish entertainments Gambling operations as major revenue center Commonly offering free lodging, food and drinks to guests who routinely wager a great amount of money (high rollers)

Health Spas Some spas cetegories: With natural mineral hotspring Beauty spas Fitness spas Behavior modification spas Health therapy spas Holistic spas Resort spas With the increased population of aged people, more health oriented services are growing.

Health Spas Health spa is a general term given to lodging establishments that focus on providing health-related services Some specializing in weight-reduction, stress reduction or cosmetic therapy, others in drug or alcohol rehabilitation, among many other treatments Having professional staffs that often include dietitians, therapies, masseurs, exercise physiologists and in some cases physicians.

Technology Trends Also called timeshares and vacation intervals, involving a type of shared ownership of a residential dwelling: several people own a holiday/ vacation home together and each uses it at a different time of the year. Marriott, Ritz Carlton, Four Seasons, Hyatt, Accor and many other major lodging companies are holders of the vacation ownership market. Each unit of a vacation ownership resort (=each residential dwelling/ vacation home) is called a condominium.

Other Classifications (By distinctiveness of style or Boutique Hotels All Suite Hotels Extended-Stay Hotels Bread & Breakfast Inns Historic Conversions

All Suite Hotels Each room is larger than an ordinary guest room, consisting of a bedroom plus a living room (parlor) and a bathroom; sometimes offering a limited kitchen facilities. Many all suite hotels do not have traditional restaurants, bars and meeting facilities (limited public space and services). Some all-suite hotels offer free breakfast buffet or food-vending machines. Size 50 to more than 100 rooms.

Extended Stay Hotels Providing many of the same features and amenities as the all-suite properties, such as a stove and or microwave in the room, refrigerators, kitchenware, grocery shopping services, business services and limited housekeeping service. Catering to those who intend to stay longer than typical (transcient) guests. Providing a home-like environment, with accommodation resembling those in a fine garden apartment complex – equipped with a kitchen, a living room, a bedroom, a bath and recreational facilities.

Historic Conversions Having historic significance The Raffles, Singapore Having historic significance Having been renovated to their original splendour Having a great appeal for those wishing to experience the grandeur and elegance of early days with the comforts of modern day features.

Bed and Breakfast Inns (B&B) Typically having 5 to 10 rooms Breakfast being included in the room rate Mostly situated in suburbs/ villages Most owners live on the premises

Boutique Hotels Noticeably different in look and feel from traditional lodging properties: impressive, unique, unconventional Interior design styles range from postmodern to homey Preferred by visitors who desire to be perceived as trendy, affluent and artistic

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