District Captain – Role and Responsibilities Identify and drive Team Depot partnerships for stores Serve as initial point of contact for disaster relief strategies Train and provide support for store Captains Understand the role of a sponsor

Store Captain – Role and Responsibilities Drive Homer Fund awareness Encourage Homer Fund contributions Understand the role of a sponsor (for ASDS or manager ONLY) Find, plan, apply for quality Team Depot projects Knowledgeable of THDF and Homer Fund programs

Everyone – Role and Responsibilities Play a part - attend projects and fundraising events Drive excitement and awareness Update leadership, recognition Be creative, establish themes, make supporting The Homer Fund engaging

The Homer Fund Values in Action

$145M 117K The Homer Fund AWARDED awarded to associates GRANTS in crisis AWARDED 117K GRANTS TO ASSOCIATES

Natural Disasters

Dollars Awarded in 2016

Homer Fund Growth Since Inception

Matching Grant vs Direct Grant (2010 – 2015)

Matching Grant Restructure Restructure implemented to help guide sponsors when determining which grant is appropriate for the associate’s situation, if any Pre-approval is now required PRIOR to collecting funds for matching purposes The Fund declines requests that qualify for Direct Grants Matching Grant collections may be done with CASH ONLY Make checks payable to creditor where possible Cap matching amount based on actual need $2-for-$1 match still applies, up to actual need

Direct Grant Enhancements Expanded qualifying criteria to address more unforeseen hardships Transportation expenses to funerals of immediate family members Parents, children and siblings ONLY Transportation expenses must be documented Plane/train/bus ticket for associate and spouse Mileage stipend for automobile travel over 200 miles from home Basic Direct Grant rules still apply Must prove inability to pay through The Homer Fund’s Financial Worksheet

Trend Reversal

Deeper Look (Aug-Feb 2015 vs 2016) 99% INCREASE Direct Grants Matching Grants 36% DECREASE

How to Apply for Assistance Associates must ALWAYS apply through an authorized sponsor (manager, ASDS or HR personnel ONLY) Sponsors MUST have the link to the Grants Application Page

Associate’s Role in Application Process Associates in need SHOULD take the eligibility quick-test on the home page of The Homer Fund’s website Associates in need SHOULD let their manager, ASDS or HR personnel know of their hardship Associates SHOULD complete and compile the supporting documentation packet prior to partnering with a sponsor Associates SHOULD return completed documentation and copies of bills to their manager, ASDS or HR personnel

Sponsor’s Role in Application Process Sponsors act as liaison between the associate in need and The Homer Fund team Sponsors should only complete the electronic application AFTER going through the eligibility quick-test and getting the supporting documentation packet from the associate Sponsors SHOULD provide guidance and support to the associate in need throughout the application process

Grant Applications Page THDHomerFund.org/grants/applyhere.html

Successful Direct & Matching Grants Fair assessment of associate’s situation Comprehensive documentation Thorough description of associate’s hardship Prompt response to emails from The Homer Fund

Direct Grant Life Cycle Assess Need & Collect Info Submit Request Decision Issued Request Assigned to Homer Fund Staff Homer Fund Review

Direct Grant Life Cycle Assess Need & Collect Info Submit Request Decision Issued Request Assigned to Homer Fund Staff Homer Fund Review

Direct and Matching Grant Examples Vague Description Best Description Direct Grant Associate is ill Dave was on a medical LOA from June through December. He fell behind on his rent while on leave. Unforeseen hardship Although Dave has paid his rent on time, his landlord has not paid the mortgage, resulting in a foreclosure. Dave needs help moving into a new residence. Fire in home Dave’s home was damaged in a fire. He has insurance to cover the repairs, but needs help paying the deductible. Matching Grant Associate’s spouse died Dave’s wife passed away and there was no life insurance. The Direct Grant will help with funeral expenses. Store wants to help pay for the grave marker. Associate lost his job Due to schedule conflicts, Dave had to resign from his job. He needs help with his rent. Illness Dave was hospitalized and needs funds to pay medical expenses.

Disaster Response

Types of Disasters Tornado Hurricane Severe Flooding Wildfires Extreme Heat Winter Storms

Disaster Donations WHEN WHAT WHO Immediate Relief supplies (tarps, gloves, water, trash bags, etc.) Nonprofits and government agencies

Disaster Donation Funds Contact Field Manager ASAP Field Manager can activate on average $1,000 for product donation (to nonprofits and government agencies) per district per disaster Documents needed Store quote, disaster relief donation form, 501c or W-9 Reimbursement Home Depot gift cards to SM American Red Cross already has disaster donation funding

Team Depot in Disasters Safety is critical; be aware of the insurance process Notify Field Manager Partner up: National partners, like Team Rubicon and Operation Blessing, exist to mobilize volunteers in times of disaster Partners know disaster zones, can prevent unsafe environments and help with logistics (food, water, bathrooms, etc.) Share your story

The Home Depot Foundation Programs

Coupons

Community Impact Grant For nonprofits and government entities Community volunteers only, no Team Depot Grants range from $800 - $5K Veteran and community focused; nonprofit must be in existence for one year Resource for non-Team Depot projects

Team Depot Program

Team Depot and the ACI On average, associates who participate in at least one Team Depot project score five percentage points higher on ACI and customer service More than two-thirds of associates say Team Depot enhances their commitment to The Home Depot 72% of associates say they are interested in giving back to their community through The Home Depot 60% of associates report they have NOT participated in a Team Depot project in the last three years 87% of associates say our commitment to giving back to veterans and their families through Team Depot is important to them

Team Depot Strategy: Create a long lasting, physical change in the community by engaging associates in meaningful projects Keys to Success: Community Partner Volunteer-Friendly Projects Team Depot Grant

Community Partner: How & Where To Find Them 501c nonprofits and tax-exempt government agencies Community partner resource guide on thd.co/TeamDepot

Projects: Planning Process Site-visit checklist Pre-project checklist 1-day project (4-6 hours); prep days may be required thd.co/TeamDepot

Projects: Unfriendly Volunteer Tasks Tasks completed on any structure not permanently affixed to the ground is prohibited (e.g. manufactured homes, mobile homes, trailers) Roofing, HVAC, major electrical or plumbing, removal or disposal of mold, asbestos or other hazardous materials should not use volunteers If project tests positive for lead paint (pre ‘78), asbestos (pre ’81) or mold, a certified professional must remove prior to project

Projects: Unfriendly Volunteer Tasks Restricted funding for unfriendly associate volunteer tasks … Must contact Home Depot Renovation Services to complete complex tasks Team Depot grant can provide up to 30% of the total cost of the project for Services Ex: $10,000 Grant, max of $3,000 can be used for Services if $7,000 is for volunteer friendly projects Team Depot will do

Team Depot Grant: Giving Guidelines Average Team Depot Project is $7,000 and engages 23 associates Team Depot Veteran Focus Project Budget Guideline Grant Request $1,000 - $10,000 $15,000 $20,000 $25,000 Store Engagement Single Store Multi-Store or District District # of Team Depot Volunteers 5-20 35 50 75 Include a screen shot of the application page Projects > $10,000: Your Regional Captain buy-in Projects > $20,000: Your Divisional Captain buy-in Non-Veteran Team Depot Project Budget Limit is $2,000

Team Depot Grant: Funding Process Overview Store partners with nonprofit or government agency Store completes Team Depot project funding request form, produces store quote and gives all to community partner Partner visits link on first page of the project funding request form Partner completes online grant application, uploads project funding request form and store quote Field Team reviews grant application Field Team notifies community partner and store of a grant decision If approved, partner signs grant agreement and returns to Field Team Field Team sends gift cards to community partner

Team Depot Grant: Captain’s Responsibilities Build store quote Complete the Team Depot Project Funding Request Form completely Email the request form and store quote as a PDF to the nonprofit

Team Depot Grant: Community Partner Responsibilities Review the Team Depot Project Funding Request Form and store quote Gather electronic versions of required documents listed on the request form (Liability Insurance + IRS Letter) Apply for a Team Depot Grant ONLY at homedepotfoundation.org/page/teamdepotapplication Include details on the veteran(s) and the impact of the project in the application

Team Depot Grant: What the Community Partner Sees & Does Follows link on your Team Depot Project Funding Request Form Complete the Eligibility Quiz Complete the application Hit submit—nonprofit receives an email confirmation Include a screen shot of the application page Applications take 4-6 weeks to process

Team Depot Grant: Delays & Declinations Missing Info on Paperwork (5 Business Days) Expired Liability Insurance (7 Business Days) Declined Missing Paperwork Team Depot Project Request Form, store quote, liability insurance, 501(c)3 letter or W9 Include a screen shot of the application page

Seasons of Service Team Depot does a great job all year serving local communities however; we have dedicated two times a year to really highlight and excite associates motivating them to participate in the Team Depot program. Let’s briefly discuss our Seasons of Service and two annual campaigns designed to get everyone out across the country making a hug impact in their community.

Spring Into Service 2017 [ March 20 - June 20 ] Increase first-time associate volunteer participation - #BringABuddy @TeamDepot Districts with the highest percentage of first- time volunteers at a single project will receive special recognition Project Requirements: Online applications submitted 3+ weeks prior to project with a minimum of 20 associates Email completed project sign-in sheets to Team_Depot@homedepot.com Spring is a busy season for us all yet there is a natural yearning to get outdoors release the cabin fever and put our loving hands to work in communities. This is also a great time to introduce new associates to The Home Depot culture and value of giving back.

Celebration of Service 2017 [ Sept. 7 - Nov. 11 ] Focus on quality veteran projects and get creative Ask organizations how they plan to thank associate volunteers Will there be a follow up with associates regarding the veterans they helped; Take before, during after pictures and videos to share Split your project day into shifts, engage volunteers on prep days Celebration of Service 2017 is about Celebrating our Associates who passionately live our values everyday. All year long they pour their hearts into communities across this county, Mexica and Canada. Team Depot is unique to the volunteer world because of our Associates leadership, passion, skill set and power in numbers. We take September 1st through November 11th to come together as a company and volunteer in communities focusing our efforts on improving the homes and spaces or veterans spend considerable time in. Great projects take time to reveal themselves and plan so we want to think about it early, go outside the box to give associates opportunities to participate even if its not on the main project day. We can create moments of engagement throughout the process for volunteers to take measurements, draw up plans and layouts, take photographs, interview the veteran(s) and create a story board for associates back at the store, a registration (raffle) and lunch committee, a clean-up crew that comes in an hour before the project ends, prep day volunteers etc. We can give the most associates an opportunity to be a part of the project.

Why the Team Depot Story Matters to Your Business

60% by their perceptions of the company or its reputation Doing Good & Doing Well A person’s willingness to buy, recommend, work for, and invest in a company is driven 60% by their perceptions of the company or its reputation and only 40% by their perceptions of the products or services it sells *Reputation Institute, 2015

Three Ways Team Depot Makes Sense for Your Business Hiring and retention A reason to shop with us Customer and community connection

Customer & Community Connection 9-in-10 consumers expect companies to do more than make a profit, but also address social or environmental issues *2015 Cone Communications Global CSR Study

70% of millennials Hiring & Retention (18-26) say a company’s commitment to the community influences their decision about where to work *2016 Deloitte

90% of consumers A Reason to Shop with Us would switch brands to one associated with a good cause, given similar price or quality *2015 Cone Communications Global CSR Study

Public Relations is the Game Changer In order to achieve our three business outcomes we must tell the story of what we’re doing in communities Customers want to know what businesses stand for and make decisions with that information. What people say about our business matters – and we have the opportunity to shape the narrative

Social Media Ambassadors Designate a social media ambassador on each project site Gather photos and videos Share on social media and share back with Team Depot PR (TeamDepotPR@homedepot.com) Social media ambassador toolkit is located in the resource guide Outlines the type of content to capture

What We Need From You 1 2 3 4 Think of public relations as an extension of your team Fill out grant paperwork completely to fully tell the story Let’s chat! TeamDepotPR@homedepot.com Engage @TeamDepot on social media

Captain’s Calendar

Captain’s Calendar: One Step Ahead! This document is designed to help you stay organized, informed, and set you up for success as a leader of Community Captains Communicates critical dates and timelines for campaigns, training, Q calls, etc. that is inclusive of both Homer Fund and Team Depot Customizable for your Regional/District/Store/Associate needs to help plan out your year and keep things on pace

Q4 Q1 Q3 Q2 HF January February March April May June July August September October November December Team Depot Projects: Engage Associates and Supporting Our Veterans Team Depot Storytelling: 4 Pictures & 2 Descriptive Sentences of Every Project  Go To: Thd.co/TeamDepot Homer Fund Awareness and Education Efforts: Taking Care of Our People and Living Our Values TD HF PR Spring Into Service March 20 – June 20 Celebration of Service Sept. 1 – Nov. 11 Homer Fund Campaign Feb. 15 – April 15 Orange Scholars Nov. – Jan. 2017 Q1 Call: Homer Fund Kick-Off Q2 Call COS Kick-Off Call Q3 Call Q4 Call Legal & Team Depot How to apply for a Team Depot Grant March 24 Recruiting First-Time Volunteers/ Spring Hire April 21 Finding a Good NP Partner June 23 Making A Great District COS Project! Aug. 25 COS Check In Sept. 22 Reporting for your District Oct. 12 Community Captain Training Dec. 1 Today