A presentation on journey of “Digital Transformation of India: Digital India” to the Governmental Advisory Committee ICANN 57, Hyderbad 06 Nov 2016

India 1 India No. 1 outsourcing destination in the world ; 56% share of sourcing business 2 3rd largest start-up community in the world; More than 4,200 startups 3 IT-BPM is the largest private sector employer in the country, 3.7 Mn people employed More than 75% fortune 500 companies as customers Presence in 78 countries services through 670 offshore development centres in 50 delivery locations More than 250k skilled employees in emerging digital technologies (analytics, big data, mobile IoT etc) Digital Hub Connected Economy Maturity High Volume Employable Talent 1 billion mobiles (300 million use internet) More than 6 Mn graduates / yesr

India: Yet lagging in use of digital technology PARAMETER GLOBAL INDIA Percentage of households with computer 43.63 12.96 Percentage of households with Internet access 43.94 15.33 Percentage of individuals using the Internet 40.57 18.00 Active mobile-broadband subscriptions per 100 inhabitants 37.20 5.52 Rank in ICT Development Index (2015) 107 (out of 167) Rank in e-Government Index (2016) 131 (out of 193) Rank in Global Connectivity Index (2016) 44 (out of 50)

Vision of Digital India A PROGRAMME TO TRANSFORM INDIA INTO A DIGITALLY EMPOWERED SOCIETY AND KNOWLEDGE ECONOMY Digital Infrastructure as a Utility to Every Citizen Digital Empowerment of Citizens Governance & Services on Demand Centered on 3 Key Areas

Digital Infrastructure: universal, affordable, ubiquitous

Optical Fibre to Every Village: BharatNet Access Across India WORLD’S LARGEST RURAL BROADBAND CONNECTIVITY PROGRAM 250K Network PoPs, covering 600 K villages $ 5 Bn government investment 250K Wi-Fi hot spots free access one hour/day Non-Discriminatory access for all OFC Laid (KM) June, 2014 Sep, 2016 Dec, 2018 358 133K 1 Mn For more information visit: www.bbnl.nic.in

Affordable access in every village: Common Service Centres WORLD’S BIGGEST DIGITAL KIOSK PROGRAM Aadhar Card Utility Bill Payments Digital Literacy Certificates Exam Results Land Records e-Banking 250K CSCs, one in every Panchayat PPP Model, managed by Village Level Entrepreneurs 500K employment generated More than 114 services offered More than 1 Mn Txns / Day For more information visit: https://csc.gov.in

Universal Digital Identity: Aadhaar WORLD’S LARGEST BIOMETRIC DATABASE 1.06 Bn biometric identities issued Adult population coverage: ~ 99% Less than $2 cost for issue and near zero for authentication 0.73 1.06 1.30 Aadhar Coverage in Bn. 2014 2016 2017 More than 5 Mn Txns / Day Savings of ~ $ 1 Bn / Year For more information visit: https://uidai.gov.in

Unique Digital Signature: eSign INDIA’S OWN DIGITAL SIGNATURE TECHNOLOGY Marginal cost of less than 0.01 $/signature Legally tenable; recognized under India Information Technology Act 1.66 Ecosytem growing by the day 0.4 Transactions (mn.) 2015 2016

Moving to Paperless Transactions: Digital Locker 17 AGENCIES ISSUING DOCUMENTS TO CITIZENS VIA DIGITAL LOCKER 20 TYPES OF DOCUMENTS – AADHAR, DRIVING LICENSE, PASSPORT, PAN, VOTER ID INTEGRATED 2.5 1 DigiLocker (users-mn.) For more information: https://digilocker.gov.in/ Dec, 2015 Aug, 2016

Cashless: Promoting e-payments WORLD’S LARGEST FINANCIAL INCLUSION PROGRAM Jandhan: 250 Million new accounts 100% Government payments to be e-payments (BharatKosh, payGov, PFMS) Indian digital payments market is set to grow by 10 times in the next four years to be $500 Bn or 15% of the country's GDP For more information visit: https://digilocker.gov.in/

Open Data TRANSPARENCY, PARTICIPATION AND ENGAGEMENT Publish datasets, documents, services, tools and applications Open for public and commercial use Global ranking: 17 out of 122 in Open Data Index Source: Global open data index: http://index.okfn.org/place/ For more information visit: https://data.gov.in/

Cloud COMPUTING - ANYTIME, ANYWHERE Cloud First Policy 444 MEGHRAJ 444 Applications on NIC cloud; 7,300 virtual servers 66 Encourage private Cloud use for Government data: 11 CSPs empanelled MEGHRAJ No. of applications on NIC cloud For more information: http://meity.gov.in/content/gi-cloud_meghraj 2014 2016

IoT driven Smart Cities 100 SMART CITIES PLANNED Forecasted experience in Smart City cities Low theft, Lower carbon emissions Round the clock water supply higher collections for the provider Better traffic flow Low pollution Lower instances of medical errors Simplified and efficient government – citizen/ business interactions Higher awareness and dedicated efforts for sustainability through IBMS Unified city view Planned Features of Indian Smart Cities: Housing and inclusiveness Creating walkable localities Preserving and developing open spaces Promoting mixed land use Multi-modal transport Making governance citizen-friendly and cost effective Giving an identity to the city Applying Smart Solutions to infrastructure and services For more information visit: http://smartcities.gov.in/

Digital Services: faceless paperless cashless

Agriculture: e-National Agricultural Market UNIFYING 585 AGRICULTURAL PRODUCE MARKETS IN 12 STATES 79 Markets in 9 States already integrated No intermediaries Transparent sale transactions and price discovery Non-Discriminatory access for all For more information visit: www.enam.gov.in/

Direct Benefit Transfer 900 MN. BENEFICIARIES TARGETED Direct payment of benefits to beneficiaries account Over 325 Mn. Beneficiaries already integrated Encompasses 78 schemes & counting Over USD 5 Billion disbursed De-duplication of Beneficiaries Reduction of fraud 78 Schemes 59 Schemes 35 Schemes 31 Mar 15 31 Mar 16 30 Sep 16

Transforming Government procurement Launched in July 2016 End to end procurement cycle Minimal human intervention Leveraging e-commerce technology for Government procurement Transparent and ease of buying For more information visit: https://gem.gov.in/

e-Courts 350 Mn. transactions per year 24 HIGH COURTS, 600 DISTRICT COURTS AND OVER 16K SUBORDINATE COURTS ICT enablement of Judiciary Encompasses Higher & Lower Judiciary 350 Mn. transactions per year Online search & tracking of cases Access to Judgements For more information visit: http://ecourts.gov.in/

Goods & Services Tax Network WORLD’S BIGGEST, MOST COMPLEX TAX SYSTEM Over 9 Mn. Assessees Platform for Goods and Service Tax Network One Country, One Indirect Tax Excise, service tax and other local levies subsumed Harmonization of business processes Business Analytics For more information visit: www.gstn.org/

Income Tax e-Filing MANDATORY E-FILING OF INCOME TAX RETURNS India has nearly 74 Mn. Assessees Income Tax Act amended for enabling end-to-end online filing Started initially in 2006-07

Mobile-governance m-App Store 7.7 billion app downloads by 2016 979 APPLICATIONS LIVE Mobile-based delivery and access of ALL public services Multiple mobile based channels m-App Store 7.7 billion app downloads by 2016 20.1 billion app downloads by 2020

Indian Railways Ticketing Platform OVER 15 MN. TRANSACTIONS PER MONTH Biggest e-commerce portal in Government E-ticketing was first introduced in India in 2002 Sold 200 mn. tickets in 2015-16 up from 183 mn. in 2014-15 E-ticketing accounted for 43 per cent of its income

Digital Empowerment: E-participation

Participative Governance: MyGov 3.8 MN. SUBSCRIBERS 183K CONTRIBUTIONS Citizen Engagement & Participation Crowd-sourcing for good governance Citizen Consultations & feedback For more information visit: https://mygov.in/

Digital Literacy: Disha REACHING OUT TO 65 MN. & OVER 8 MN. TRAINED Launched in 2014 Empowering all to be included in digital society Focus on rural areas Online examinations enabled with digital certificates For more information visit: https://mygov.in/

Local Language Enablement 22 OFFICIALLY RECOGNIZED LOCAL LANGUAGES 11 Languages have over 30 Mn. native users 35% growth in Internet user base due to local language content Need for greater technology development in local language For more information visit: http://www.rajbhasha.gov.in/

Digital India: Impact

Growth of Internet and Data users last 2 years 53% increase in internet users in 2 years 115% increase in data users in 2 years For more information visit: http://www.rajbhasha.gov.in/

Digital India – Impact so far UNITED NATIONS E-GOVERNMENT SURVEY 2016 Global benchmarks show marked improvement in India’s global e-Governance ranking since 2014…

Transforming India DIGITAL INDIA