Support Technologies in higher education TEMPUS – SWING 2014 Support Technologies in higher education Implementation of IT in the University of Alicante Domingo Martínez Maciá – domingo.martinez@ua.es Universidad de Alicante October the 21st, 2014 Swing – Univ. Alicante - 21 octubre 2014

Index One and a half decade of CAE (Student Support Centre) Diversity of students Support products and IT Rely on the human factor Cooperation with entities Experimentation, research and participation Swing – Univ. Alicante - 21 octubre 2014

1. CAE – Student Support Centre It was funded in 1998 Focus on students diversity: learning, emotional, social difficulties, disability, performance improvement, etc. Multidisciplinary team: psychologists, computer experts, social workers and sexologists. Disability services in the University Swing – Univ. Alicante - 21 octubre 2014

2. Students diversity Specific educational needs Visually, hearing, motor impairment, among others. Students with or without Disability Certificate Students with different IT command Workshops to learn IT apps for students with visual impairment (2000) The Elderly Swing – Univ. Alicante - 21 octubre 2014

2. Students diversity Special Educational Needs Students: 280 Visually: 35 Hearing: 20 Physical: 70 Mental: 45 Health: 57 We do not know all the cases Not all the people with specific needs are entitled to the Disability Certificate. PAS/PDI (Administration and Services Staff/ Teaching and Research Staff) 44 Swing – Univ. Alicante - 21 octubre 2014

2. Students diversity Needs, difficulties, resources in the classrooms* 84% have problems following the lectures 80% can only rely on classmates as the sole human resource 84% struggles with note-taking 88% consider professors as the most important resource Professors found it positive to adapt the classrooms to their needs, such as computers *Castellana, M. y Sala, I.(2005) La Universidad ante la diversidad en el aula Swing – Univ. Alicante - 21 octubre 2014

3. Support products and IT Infrastructure Specific hardware: support products Computer programmes Adaptation of places of study IT Projects Portfolio Swing – Univ. Alicante - 21 octubre 2014

3. Support products and IT Infrastructure: multimedia equipment and Wi-Fi Swing – Univ. Alicante - 21 octubre 2014

3. Support products and IT b) Specific Hardware: support products purchased in 2000 Screen magnifier FM transmitter Magnifier (CCTV) Loop wire system Dot printer Digital pen Braille embosser Voice recording Braille line Fast scanner stereoscopic visualtization tool Wheelchair lift Whiteboard Stairlifts Smart Airliner Monitors 24” PC Tablet Webcam + Portanum Swing – Univ. Alicante - 21 octubre 2014

3. Support products and IT b) Specific Hardware: support products purchased in 2000 Braille graphics Horno ZyFuse Swing – Univ. Alicante - 21 octubre 2014

3. Support products and IT b) Specific Hardware: support products purchased in 2000 Swing – Univ. Alicante - 21 octubre 2014

3. Support products and IT c) Commercial and free computer programmes ONCE Mega Finereader DIRAE, DILE (ONCE) Netmeeting, TeamViewer Jaws, NVDA The Grid2 Magic, Zoomtext Balabolka Quick Braille Text4all (http://www.text4all.net/) Dragon Dictate If Project (http://www.if- project.ua.es/) Dragon Naturally Speaking Omnipage TextBridge Swing – Univ. Alicante - 21 octubre 2014

3. Support products and IT Adaptation of the places of study Library Computer room of “Magisterio” Language lab in Filología Computer room of “Derecho” Computer room of “Aulario II” Consultation computers in the Library Swing – Univ. Alicante - 21 octubre 2014

3. Support products and IT e) IT Projects Portfolio Study of virtual education platforms Access to the Virtual Campus Access to other web services Training of Administration and Services Staff (PAS) and IT support service staff. Swing – Univ. Alicante - 21 octubre 2014

4. Rely on the human factor Training of technicians Involvement of administration ans services staff Participation in forums Encourage and assit the teaching and research staff Swing – Univ. Alicante - 21 octubre 2014

5. Cooperation with entities ONCE Universia foundation FESORD Vodafone Spain foundation Swing – Univ. Alicante - 21 octubre 2014

6. Experimentation, research, participation BLAT-TALP (http://blatmat.sourceforge.net/index-es.html, http://talpmat.sourceforge.net/index-es.html) (similar a Lambda http://www.lambdaproject.org/, Infty http://www.inftyproject.org/en/index.html) LSE – Biblioteca Virtual de Cervantes (Cervantes Virtual Library) TEMPUS Project “Center of Higher Education for People with Disabilities” Jep 27249 2006 Webcam + Portanum Trascriptor Braille Matemático online Swing – Univ. Alicante - 21 octubre 2014

6. Experimentation, research, participation Lambda http://www.lambdaproject.org Infty http://www.inftyproject.org/en/index.html) Swing – Univ. Alicante - 21 octubre 2014

6. Experimentation, research, participation Online mathematics Braille transcriptor ¿Scientific texts? These are not interoperable systems, mathematics in Braille are different from mathematics in the written system. Thus, transcription is needed. http://uayuda.ua.es/aplicaciones/editor-matematico-braille Developed by the Student Support Centre of University of Alicant. It transliterates a ASCII text into the Braille system and vice versa. Demonstration. Swing – Univ. Alicante - 21 octubre 2014

6. Experimentation, research, participation Online mathematics Braille transcriptor http://uayuda.ua.es/aplicaciones/editor-matematico-braille Swing – Univ. Alicante - 21 octubre 2014

6. Experimentation, research, participation Portal “Devuélveme La Voz” Project: Inclusive educational platforms and electronic documents accessible in 2014 Dragon Naturally Speaking+ (FM Transmitter and/or Bluetooth) Swing – Univ. Alicante - 21 octubre 2014

Thank you Swing – Univ. Alicante - 21 octubre 2014