Introduction to digital marketing

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Presentation transcript:

Introduction to digital marketing E-commerce and internet marketing

What Is Digital Marketing? Digital marketing is an umbrella term for all of your online marketing efforts. Businesses leverage digital channels such as Google search, social media, email, and their websites to connect with their current and prospective customers.

Why Digital Marketing? People spend twice as much time online

Why Digital Marketing? the way people shop and buy really has changed meaning offline marketing isn’t as effective as it used to be.

Why Digital Marketing? Marketing has always been about connecting with your audience in the right place and at the right time. Today, that means that you need to meet them where they are already spending time: on the internet.

Digital Marketing Any form of marketing that exists online

Digital Marketing Digital Advertising E-mail Marketing On-line Brochure

Digital Marketing Assets Tactics

Assets Website: A collection of related web pages, including multimedia content, typically identified with a common domain name, and published on at least one web server.

Assets Blog Posts: A Discussion or informational website published on the World Wide Web consisting of discrete, often informal diary –style text entries (posts).

Assets Ebooks: A book publication made available in digital form, consisting of text, images, or both, readable on the flat-panel display of computers or other electronic devices. White Paper: An authorities report or guide that informs readers concisely about complex issue and presents the issuing body’s philosophy on the matter.

Assets Infographics: Graphical visual representations of information, data or knowledge intended to present information quickly and clearly. They can improve cognition by utilizing graphics to enhance the human visual system’s ability to see patterns and trends.

Assets Interactive Tools: Web application that can be embedded within your website or marketing outpost such as quizzes, diagnostics, or e- learning modules.

Assets Social Media Channels: Refers to the Internet and mobile technology based channels of communication in which people share content with each other.

Assets Earned Online Coverage: This involved people discussing or talking about your product over the Net such as PR, social media, and reviews.

Assets Online Brochures: An informative document (usually in PDF) that showcases a firm’s product or service offerings. Lookbooks: Collection of photographs compiled to show a model, photographer, a style, or stylist, or a clothing line

Assets Branding Assets: This involved logos, fonts, colors, etc. that distinguishes your brand from others.

TACTICS Search Engine Optimization (SEO): The process of optimizing your website to “rank” higher in search engine results pages, therefore increasing the amount of organic (or free) traffic that your website receives.

TACTICS Content Marketing: The creation and promotion of content assets for the purpose of generating brand awareness, traffic growth, lead generation, or customers.

TACTICS Inbound Marketing: Refers to the ‘full- funnel’ approach to attracting, converting, closing, and delighting customers using online content.

TACTICS Social Media Marketing: The practice of promoting your brand and your content on social media channels to increase brand awareness, drive traffic, and generate leads for your business.

TACTICS Pay-Per Click (PPC): A method of driving traffic to your website by paying a publisher every time your ad is clicked. One of the most common types of PPC is Google AdWords.

TACTICS Affiliate Marketing: A type of performance- based advertising where you receive commission for promoting someone else’s products or services on your website.

TACTICS Native Advertising: Refers to advertisements that are primarily content-led and featured on a platform alongside other, non-paid content.

TACTICS Marketing Automation: Refers to the software that exists with the goal of automating marketing actions. Many marketing departments have to automate repetitive tasks such as emails, social media, and other website actions.

TACTICS E-mail Marketing: Companies use email marketing as a way of communicating with their audiences. Email is often used to promote content, discounts and events, as well as to direct people towards the business’ website.

TACTICS Online PR: The practice of securing earned online coverage with digital publications, blogs, and other content-based websites. It’s much like traditional PR, but in the online space.

What is the difference between digital marketing and inbound marketing? Digital outbound tactics aim to put a marketing message directly in front of as many people as possible in the online space -- regardless of whether it’s relevant or welcomed. For example, the garish banner ads you see at the top of many websites try to push a product or promotion onto people who aren’t necessarily ready to receive it.

What is the difference between digital marketing and inbound marketing? Inbound tactics use online content to attract their target customers onto their websites by providing assets that are helpful to them. One of the simplest yet most powerful inbound digital marketing assets is a blog, which allows your website to capitalize on the terms which your ideal customers are searching for.

What is the difference between digital marketing and inbound marketing? Inbound marketing is a methodology that uses digital marketing assets to attract, convert, close, and delight customers online. Digital marketing, on the other hand, is simply an umbrella term to describe online marketing tactics of any kind, regardless of whether they’re considered inbound or outbound.

What kind of strategy should I be creating? The characteristics of the person who will be consuming it (that’s where buyer personas come in). How close that person is to making a purchase (i.e., their lifecycle stage).

Attribution modeling An effective digital marketing strategy combined with the right tools and technologies allows you to trace all of your sales back to a customer’s first digital touchpoint with your business.

Attribution modeling It allows you to identify trends in the way people research and buy your product, helping you to make more informed decisions about what parts of your marketing strategy deserve more attention, and what parts of your sales cycle need refining.

Stages of the buyer’s journey

Awareness stage Blog posts: Great for increasing your organic traffic when paired with a strong SEO and keyword strategy. Infographics: Very shareable, meaning they increase your chances of being found via social media when others share your content.

Awareness stage Short videos: These are very shareable and can help your brand get found by new audiences by hosting them on platforms like YouTube.

consideration stage Ebooks: Great for lead generation as they’re generally more comprehensive than a blog post or infographic, meaning someone is more likely to exchange their contact information to receive it.

consideration stage Research Reports: Again, this is a high value content piece which is great for lead generation. Research reports and new data for your industry can also work for the awareness stage though, as they’re often picked-up by the media or industry press.

consideration stage Webinars: As they’re a more detailed, interactive form of video content, webinars are an effective consideration stage content format as they offer more comprehensive content than a blog post or short video.

decision stage Case studies: Having detailed case studies on your website can be an effective form of content for those who are ready to make a purchasing decision, as it helps you positively influence their decision.

decision stage Testimonials: If case studies aren’t a good fit for your business, having short testimonials around your website is a good alternative. For B2C brands, think of testimonials a little more loosely. If you’re a clothing brand, these might take the form of photos of how other people styled a shirt or dress, pulled from a branded hashtag where people can contribute.

Mobile marketing Another key component of digital marketing is mobile marketing. In fact, mobile usage as a whole accounts for 60% of time spent consuming digital media, while desktop-based digital media consumption makes up the remaining 40%.

Mobile marketing This means that it’s essential to optimize your digital ads, web pages, social media images, and other digital assets for mobile devices. If your company has a mobile app that enables users to engage with your brand or shop your products, your app falls under the digital marketing umbrella, too.

Mobile marketing Those engaging with your company online via mobile devices need to have the same positive experience as they would on desktop. This means implementing a mobile-friendly or responsive website design to make browsing user-friendly for those on mobile devices.

Mobile marketing Those engaging with your company online via mobile devices need to have the same positive experience as they would on desktop. This means implementing a mobile-friendly or responsive website design to make browsing user-friendly for those on mobile devices.

Desktop version

mobile version