ETERNITY PE The SMB IP-PBX for Futuristic Businesses

ETERNITY PE The SMB IP-PBX for Futuristic Businesses

Product Configurations ETERNITY PE At-a-glance IP-PBX for SMBs with up to 48 TDM Ports VoIP, CO, GSM/3G, ISDN BRI, T1/E1 PRI Trunks Flexible and Scalable Communication Platform Hospitality PBX Features Call Center Solutions with CTI application Off-Site Mobility with Mobile and IP Extensions Multi-Site Networking Voice Mail, Auto-Attendant, SMS, MoH For Hotels, Hospitals, Corporates and Call Centers ETERNITY PE Product Configurations Max. TDM Ports Max. IP Extensions ETERNITY PE6SP 48 50

ETERNITY PE Product Connectivity Options 16 CO/TWT Lines 32 Digital Phones 48 Single Line Telephones (Analog) 50 IP Extensions 12 BRI Lines 6 PRI Lines 8 GSM Ports

ETERNITY 6SP Connectivity Diagram SLT IP-Phone DKP GSM/3G Voice Mail DIP ISDN - BRI Sensor PSTN DOP Door Lock T1/E1/PRI DOP Door Phone VoIP AIP Music System AOP Public Address System Ethernet RS-232C

ETERNITY PE Hardware Capacity ETERNITY PE PE6SP CO Ports 16 Single Line Telephones 48 Digital Key Phones 32 VoIP Trunks* ISDN BRI Trunks 12 T1/E1 PRI Lines 6 IP Extensions* 50 GSM/UMTS(3G) Trunks* 8 Simultaneous VoIP Calls Voice Mail System* 16 Channels, Mailboxes for Individual Users, Email Notification Analog Input Port 1 Analog Output Port Ethernet Port Power Supply 100-240VAC, 47-63Hz * Optional and Field Pluggable Module

ETERNITY PE Phone Options Analog Phones Digital Key Phones IP Phones Android/iPhones Mobility Clients PC Soft phones IP-DECT Confidential

Phone Options IP Phones 3 SIP Accounts Multiple-Programmable Keys 2 Line Display Auto Configuration Multiple Call Handling Peer-to-Peer Calling Power over Ethernet (PoE) Phone Book Voice Mail Key SPARSH VP248PS SPARSH VP248SE Confidential

Phone Options IP Phones 132 x 64 Pixel Graphical Display Context Sensitive and Fixed Function Key Full Duplex Speakerphone with AEC, VAD, CNG TLS/SRTP for Voice Security Integrated PoE (802.3af) Auto Provision, TR069 IPv6 Ready, PC and LAN Ports Power Supply Included in the Box Stores up to 1000 entries Wall Mount, Table-top SPARSH VP110

Phone Options Digital Key Phones 6 Line, 2 Line Display Programmable Feature Keys Touch-Sense Feature Keys Full Duplex Speaker Phone Headset Connectivity Flexible Desktop Mounting EON 48S EON 48P Confidential

Phone Options Direct Station Selection – DSS16X4 Companion DSS for EON48 64 Keys for Direct Station Selection DSS16X4 Use One DKP Port Dual Color LEDs for Port Status DSS16X4

System Cards

Modular Architecture Expansion Card - SLT8 To Connect to 8 Single Line Telephones CLIP (DTMF/FSK), Polarity Reversal, Programmable Speech Gains, Programmable Ring Cadence and Secondary Protection

Modular Architecture Expansion Card – SLT4 To Connect to 4 Single Line Telephones CLIP (DTMF/FSK), Polarity Reversal, Programmable Speech Gains, Programmable Ring Cadence and Secondary Protection

Modular Architecture Expansion Card – DKP8 To Connect to 8 Digital Key Phones 2-Wire Digital Interface

Modular Architecture Expansion Card – DKP2+SLT6 To Connect to 2 Digital Key Phones and 6 Single Line Telephones

Modular Architecture Expansion Card – DKP4+SLT4 To Connect to 4 Digital Key Phones and 4 Single Line Telephones

Modular Architecture Expansion Card – CO4+SLT4 To Connect to 4 CO Lines and 4 Single Line Telephones

Modular Architecture Expansion Card – CO2+DKP2+SLT4 To Connect to 2 CO Lines, 2 Digital Key Phones and 4 Single Line Telephones

Modular Architecture Expansion Card – CO2+SLT6 To Connect to 2 CO Lines and 6 Single Line Telephones

Modular Architecture Expansion Card – TWT8 To Connect 8 CO Lines

Modular Architecture Expansion Card – BRI2 To Connect 2 ISDN BRI Lines or ISDN Compatible Devices NT and TE Modes Switch Variant: AT&T 4ESS, DMS-100, ETSI NET3, ITU-T Q.921, ITU-T Q.931, NTT INS64, US Ni1(National ISDN 1), France Vnx

Modular Architecture Expansion Card – T1/E1 ISDN PRI To Connect 1 T1/E1 ISDN PRI Line or Compatible Device with QSIG Protocol Support TE and NT Modes Switch Variant : AT&T 4ESS, AT&T 5ESS, DMS-100, ETSI NET5, ITU-T Q.921, ITU-T Q.931, NTT INS64, US NI2(National ISDN 2), QSIG ECMA, France VN

Modular Architecture Expansion Card – GSM4 To Insert 4 GSM SIMs for GSM Network Connectivity Quad band (850/900/1800/1900MHz) Antenna Combiner (1 Antenna for 4 Ports)

Modular Architecture Expansion Card – GSM2 To Insert 2 GSM SIMs for GSM Network Connectivity Quad band (850/900/1800/1900MHz) Antenna Combiner (1 Antenna for 2 Ports)

Modular Architecture Expansion Card – VoIP8/16 Expansion Card having Server and Trunks Personalities for 8/16 Concurrent Calls Register with any 3rd Party SIP Registrar Proxy or IP PBX Codecs: G.711A/µ, G.729A/B, G.723, GSM-FR, iLBC

Modular Architecture Expansion Card – Door Phone Door Phone Card (3 DPH+3DOP+1 DIP) –To Connect 3 Door Phones, 3 External Devices (DOP/Relays) and 1 Sensor (DIP)

Modular Architecture Expansion Card – VMS16 16 Channel Voice Mail System with 512 Mail Boxes Integrated Auto-Attendant E-Mail Notification

Solution Overview

Teleworkers: Australia Solution Overview Application Scenario Mobile Workers GSM/UMTS(3G) Network Teleworkers: Australia Mobile IP Extensions India Office Employees working from Home IP Office Employees: SLT & DKP IP Phone DKP CO (TWT) SLT Mobile Workers GSM/UMTS(3G) Network IP Softphone Softphone ETERNITY PE CEO’s Desk GSM/3G Mobile Extensions

Office Communication Solution Solution Overview Enterprise-Grade Features Reduces Administration Time and Increases Overall Productivity Variety of User Terminal Options to suit Flexible Working Environment Analog Telephones, Digital Key Phones, IP Key Phones, SIP Phones, IP Softphones Variety of Trunk Options to make Calls via Cost-effective Networks Reduces Telephony Cost CO Trunk Lines, GSM, UMTS (3G) and VoIP (SIP) Trunks Multi-Party Conference Enhances Collaboration and Speeds up Decision Making Forward Calls on Mobile Phone ensures No Lost Opportunities Forward Voice Mail on Email in Non-availability in Office

Teleworking Solution Overview Extended Office for Employees Working From Home or Remote Site Make and Receive Office Calls from Convenient Working Location Transparent Functioning as if working from Office Access to IP-PBX features from User Location Anywhere Access to Voice Mail via Email Notification Boon for Overseas Employees or Remote Site Workers

Mobile Worker Solution Overview Office Communication on the Go Ideal Solution for Employees who keep Travelling across the Geography Use GSM or UMTS (3G) Mobile Phones as Office Extensions Use Mobile Phones with SIP Client as Office Extensions Use all IP-PBX features – Make and Receive Calls, Access Voice Mail and Directory, Conference etc

Key Features

IP Telephony Call Forking Same credentials such as User name and Authentication Password can be entered in three different IP terminals All three devices now works as a single extension to make/receive calls In event of an incoming call, all three devices rings User can attend call from convenient device Laptop with Softphone PSTN/GSM /UMTS(3G) /VoIP Employee not at Desk ETERNITY PE The same desk call is Attempted on two IP devices with same credentials Mobile with SIP Client

IP Telephony Presence and IM Identify the Presence and Mode of Communication just before you Make a Call Status of Availability - Online, Offline User’s Willingness to Participate - Busy, Available on Mobile, Our of office etc. Preferred Mode of Communication - Call, Text Messaging Reduce the Number of Failed Call Attempts Integrated Presence Server of NE maintains and distributes the Status of all IP users

IP Telephony Voice Call Over UMTS (3G) Make VoIP calls via over UMTS (3G) SIM inserted in ETERNITY NE VoIP calls can be Made in Absence of Wired Internet Connectivity Remote Workers can User DISA to use this Facility ITSP Proxy GSM/UMTS (3G) ETERNITY PE

IP Telephony Peer-to-Peer Calls Place VoIP calls without Involving a Proxy Sever End User devices can be SLT, DKP or IP extensions located at anywhere in the world IP Addresses of Various SIP Devices Can be Programmed in a Peer-to-Peer Table 900 Such Entries Can be Programmed Shorter Extension Codes Can be Defined in Place of Long Number Strings/Addresses SLT IP DKP WAN Router Router IP Phone ETERNITY PE 302 IP Phone

IP Telephony Multi-Site Connectivity Internet ETERNITY IP-PBX SLT Local LAN SLTs IP Phone Local LAN DKP Internet PC Soft Phone Branch Office (without any PBX System) ATAs Head Office (with ETERNITY IP-PBX) Mobile SIP Client TWT International Brach Office (with Traditional PBX System) VoIP Gateway PSTN SLT Existing PBX Multi-Branch Connectivity using IP Networking

Field Mobile Workforce Mobility Features Direct Inward Station Access (DISA) Field Users can access Telephony Features from their Mobile Phones Access to PBX features such as Making and Receiving Calls, Transfer, Forward, Conference Calls, Access to Voice Mail, etc. while Roaming 201 DKP 230 202 SLT GSM/UMTS(3G) Network Coverage 228 IP Phone ETERNITY PE 231 229 232 IP Softphone Office Field Mobile Workforce

Mobility Features Dual Ring Both Desk phone and Mobile Rings Simultaneously User can Pick up the Call from any of the Two Terminals Helps Users to Stay Connected from Anywhere Desk Phone CO/GSM /UMTS(3G) VoIP Caller ETERNITY PE Mobile Phone

Mobility Features Call back on Mobile When a Caller Misses a call on any of the Trunk (CO, GSM/3G or VoIP), ETERNITY NE Automatically Gives a Call back On Receiving the Call, User is provided with Options viz. DID, Follow Auto-Attendant or Call Routed to the Operator Caller’s Numbers should be Programmed in Trusted Caller’s List Caller Leaves Missed Call on Any of the NE Trunks Port and System Initiates Auto Call back PSTN/GSM /UMTS(3G) /VoIP Auto-Attendant Sales Person Operator ETERNITY PE DID

Mobility Features SPARSH M2S – Mobile Softphone Comprehensive Call Management One-Touch Access to PBX Features Corporate Directory Integration Video Calling Presence Sharing and Instant Messaging Voice Mail Access Available On Conversation Recording CONFIDENTIAL

UNIFIED COMMUNICATIONS VARTA WIN200 – The UC CLIENT FOR SEAMLESS COLLABORATION

UNIFIED COMMUNICATIONS VARTA WIN200 – The UC CLIENT FOR SEAMLESS COLLABORATION Windows Desktop based UC Client for Seamless Collaboration Corporate Directory Integration 1000 DSS & 600 BLF keys for Monitoring Popup Window for Incoming Message and Call Comprehensive Call Management - Hold, Transfer, Forward, DND Presence Sharing and Instant Messaging Video Calling Drag and Drop Conference Contact Grouping Works with SARVAM UCS and existing IP-PBX ETERNITY V12R5.2 onwards

Mobility Features Email to SMS It enables users to send SMS from their email client using GSM SIM in the Matrix IP-PBX. It also supports Bulk SMS with flexibility of assigning it to selective users. Key Benefits Saves cost as No third-party software required Send Bulk Messages with up to 999 numbers Compatible with majority of Email clients (Gmail, MS Outlook, Yahoo mail etc.) Get report of Delivery status on Email

Mobility Features SIM Balance Inquiry and Recharge No Need to Remove SIM from GSM/UMTS(3G) Module for Balance Inquiry or Recharge Recharge / Inquire the SIM Balance from Web-based Management Current balance is 32.5350. RC26, V2V Local-30p/min, 30days. Dial *44*26# Ckt scrore at just Rs3/Day. To act, dial *123*04# *141* *140*1234567890123456# Balance Inquiry Number Reply from Service Provider Recharge Coupon Number

Intelligent Functions Auto Attendant Eliminate the Need of an Operator to Route Calls, Auto-Attendant does it all Customers can Reach to Desired Extension without the help of an Operator Keep your Organization Running 24x7 by Greeting Callers round-the-clock Greetings as per Time of the Day – Morning, Evening and Off Hours

Presenting Other Options Intelligent Functions Auto Attendant 1 Calling Joseph PSTN GSM/UMTS /VoIP 2 Welcome Greetings Caller Welcome to ABX Inc. ! Please Dial Extension Number 7-Dial by Name 8-Leave a Message 5-Listen Promotional Scheme 9-Go to Operator 3 Calling Activity: Dialed Extension Number: 501 Dial by Name: Joseph, Dial 567 1 Call Disconnect The Person you wish to talk is not available. Please dial… 1 to retry 9 to go to operator 0 to go to initial node # to disconnect 4 # Call Established Presenting Other Options 8 5 Joseph 501 9 7 6 Smith 502 Operator No Answer User Busy Sara 503

Intelligent Functions Automatic Number Translation No Need to Remember Additional digits to be Added or Removed while Placing a Call Modify the Dialed Number by adding Specific Area Code or Country Code Automatically Simply Dial Large Numbers by Entering String of Short Numbers

Caller gets Directly Connected to Desired Extension Intelligent Functions Caller-ID based Routing NE Checks Incoming CLI with the Numbers Stored in Programmed CLI Table and Directly Transfers it to the Respective Extension Incoming Call First Lands On the Operator’s Extension and then Transferred to the Appropriate Extension Caller gets Directly Connected to Desired Extension Ideal Route PSTN MD’s Residence ETERNITY PE MD’s Extension Operator Operator Actual Route Scenario 1 Normal Routing No Need of Operator to Route Calls Scenario 2 CLI based Routing

Intelligent Functions Least Cost Routing Automatically Selects the Most Economical Route for Each Outgoing Trunk Call Comprehensive LCR 3 Types of LCR: Time based Number based Combination of Time and Number based Call made Outside the Organization are always at Least Possible Cost VoIP +15768999876 +15768999876 09998396496 2630555 2630555 PSTN 09998396496 GSM/3G ETERNITY PE

Mobility Features Logical Partitioning Allow or Deny Calls in-between CO, Mobile or VoIP networks Comply Country Specific Telecom Regulations

Intelligent Functions Return Call to Original Caller (RCOC) Boon for the Big Organization where Group of Trunks shared by Number of Users If the Called Person does not Pick up the Call in event of Missed Call or Busy Called party can Directly Reach to the Concern person without any Delay Bypass Operator and Auto-Attendant Saves time of the Caller and Reduces Hassel for Operator to ask who has Called Supported on GSM/UMTS(3G) and VoIP(SIP) Trunks Called Party is Busy or no Replying Ext no. 301 Dial Number GSM /UMTS(3G) /VoIP 301 When the User Calls Back, Call Gets Routed to the Same Extension System Stores Calling Party’s no. with its Extension Port

Intelligent Functions Scheduled Call Forward Forward Desk calls to Different Number as per Day or Night Time Destination Numbers can be Other Extension, External Number or Voice Mail For example: Desk calls can be Forwarded to User’s mobile during Day time, Residence number at Night Time

Voice Mail System Voice Mail to Email Incoming Voice Mail is forwarded to User’s Email account Notification can be made With or Without Attachment

Voice Mail System Conversation Recording The User can Record his Conversation in his Personal Mail Box The User can Listen Recorded Conversations Stored in the Mail Box along with other Messages Extremely Useful Feature for Organizations that works on Verbal Commitments

Simplified Management SMDR with Call Cost Calculation Call Detail Record of Outgoing, Incoming and Internal Calls 6000 Outgoing, 5000 Incoming and 1000 Internal Calls Filters like Call Duration, Calling Number, Trunk, Extension etc. helps in Call Analysis Structured Call Charges – based on the Outgoing Trunk used for Dialing Options of Fixed, Unit wise and Percentage wise Service Charge Charges on Special days can be Defined Call Rates can also be Defined based on the Time-Zone Print SMDR Reports can be Printed in Online and Offline Mode

Simplified Management Global User Groups Multiple Extensions can be Grouped under a User Group Incoming Call the Extensions Ring as per the Assigned Priorities On receiving a Call, the Extensions Rings according to the assigned Priorities Group Members can Spread across Different Geographic Locations

Simplified Management Remote Management Built-in Web-server Functionality for Remote Programming, Saves Time and Cost of Technical Support Two Programming Access Modes System Administrator (SA) System Engineer (SE) Supported Languages English, French, German, Portuguese, Spanish, Italian

Productivity Boosting Features Alarms and Reminders with Snooze Set Once/Repeat Alarm for All Users Alarm Snooze Ensures that no Alarms get Missed Alarms Types: Automated or Operator Served Generate Report of Non Served Alarms Alarm Notification Type: Voice Mail Auto Generated Voice Message Music on Hold Operator

Productivity Boosting Features Conference – Up to 15 Participants Office Employees GSM UMTS/3G Logistics & Transportation Reception 00 Local LAN Factory Workers Internet ETERNITY PE PSTN Field Sales Person (Mobile SIP Client)

Up to 15 People can be included in single Dial-in Conference Productivity Boosting Features Conference – Dial-in Callers can join in a conference by dialing a conference dial-in code at a pre-defined time Logistics & Transportation Up to 15 People can be included in single Dial-in Conference Reception Local LAN Factory Workers Internet Sr. Manager-Production ETERNITY PE CO Field Sales Person (Mobile SIP Client) Technical Support Team Sr. Manager-Sales

Productivity Boosting Features COMPUTER TELEPHONY INTEGRATION (CTI) TAPI 2.2 Support Call Control Features - Dial, Transfer, Hold/Retrieve, Transfer, Conference Live Monitoring of Trunk and Extensions-Called Number, Extension Status, CLI of Received Calls Supports IVR, ACD, Dialers, Voice Logging with third party CTI Applications Database Integration - MS Outlook, CRM, ERP Call Centers Contact Centers Customer focused organizations

Productivity Boosting Features Key Benefits of CTI Improve staff efficiency and customer satisfaction Set Monthly Call Budget for Individual Extension Exceeding the Budgeted Value, Extension is Barred from Calling Facility Get customer information prior call connection

Cost Control Features Call Budget on Trunks and Extensions Control the Use of Trunk Resources and Extensions Supports innovative business applications like IVR, ACD, Dialers, Voice Logging, etc. with third party CTI Applications Integration with various customer database like MS Outlook, CRM, ERP, etc Budgeted Value can be Cleared Manually or Automatically Every Month

Cost Control Features CUG over GSM/UMTS(3G) Incoming Number: +91 9999900005 Communicate with Field Employees at Zero Call Cost Insert as many as Two CUG SIMs in Two GSM/UMTS(3G) Modules Any Call made to Field Employee is routed via CUG SIMs of Module +91 9999900001 +91 9999900005 GSM/UMTS (3G) +91 9999900002 GSM/UMTS (3G) Card

Cost Control Features Toll Control Assign Call Privileges/Permissions to Individual Users Allow or Deny Certain Numbers to be Dialed Allow or Deny Calls during Day and Night Hours Confidential

ETERNITY PE Certifications Conformité Européene FEDERAL COMMUNICATIONS COMMSSION Restriction of Hazardous Substance

Technical Specifications

ETERNITY PE Technical Specifications Specifications ETERNITY PE 3SS Power Supply (Input) 100-240VAC, 47-65 Hz Power Consumption (Typical) 25 Watt 40 Watt Dimensions (W X H X D) 29.8 × 5.2 × 30.0cm (11.73”x2.04”x11.8”) 29.8×5.2×30.0 cm (11.73”x2.04”x11.8”) 43.9×5.2×30.0cm (17.28”x2.04”x11.8”) Unit Weight 1.5kg (3.3lbs) 1.57kg (3.45lbs) 2.51kg (5.52lbs) Installation Wall Mount, Table Top Table Top, 19” Rack

Summary Ordering Information PRODUCT DESCRIPTION ETERNITY PE3SS PBX with 3 CO and 12 Single Line Telephone Ports ETERNITY PE3SP PBX with 4 CO and 16 Single Line Telephone Ports ETERNITY PE6SP PBX with 4 CO, 2 Digital and 48 Single Line Telephone Ports

Reference Information Type of Presentation: Product Presentation Number of Slides: 73 Revised on: 7th June 2016 Version-Release Number: V3.R2 For Further Information Please Contact: Email ID: More@MatrixComSec.com Visit us at www.MatrixTeleSol.com