Enhancing Mobile Capabilities With Everbridge Loreen, Collene Dale Bremer Sr. Technical Sales Engineer Everbridge dale.bremer@everbridge.com

Agenda Product Overviews What and Why Live Demo SPECIAL ANNOUNCEMENT Q&A LinkedIn Member? Join our LinkedIn Everbridge Incident Management Professionals Group #CrisisComm

Housekeeping @everbridge #everbridge #Mobility Use the Q&A function to submit your questions. We’ll send out a recording after the event @everbridge #everbridge #Mobility #Mobility 2

Enhancing Mobile Capabilities With Everbridge Dale Bremer Sr. Technical Sales Engineer Everbridge dale.bremer@everbridge.com #Mobility

Everbridge Solution Critical Communication Solutions Integrated Application Suite Unified Platform EMERGENCY RESPONSE SITUATIONAL AWARENESS OPERATIONAL INCIDENT RESPONSE IT INCIDENT RESPONSE BUSINESS CONTINUITY SMARTweather INTERACTIVE VISIBILITY MASS NOTIFICATION PLANNING and RECOVERY INCIDENT COMMUNICATIONS mobile app | mobile phone | SMS | email | voice | land line | social media | IPAWS SMAS/WEA | fax | numeric/tap pagers | web post | desktop | satellite phone | outdoor alerts CONTACTS availability | scheduling | escalation groups | hierarchies | roles profile | preferences MOBILE mobile member | mobile manager | location services | adaptive UI MAPPING precisionGIS | open geo-coding layer management COMMUNICATION local presence | local data | local SMS codes communication modes | reporting | analytics SECURE INFRASTRUCTURE elasticity | failover | redundancy remote wipe | security services | encryption UNIFIED PLATFORM API and FEEDS

Overview Products What and Why Mobile Manager iOS/Android Application for sending Notifications while on the move Sending Notifications using templates Reports Mobile Member iOS/Android Application Respond to Notifications Send information back to your organization Share location and pictures Sharing outside of your organization is possible What and Why We want our customers and prospects to better understand our mobile applications for Smartphones and Tablets Receiving critical information while you are in transit Sending critical information out to your contact base while you are in transit Finally, we will be discussing why are these important to you and your company

Mobile Apps What are they? Why use them? Typical Use Cases: Mobile Manager Mobile Member Why use them? Increases Ease of use Increases Timeliness of information updates for all your contacts Allows communications to occur without a desktop or laptop computer Allows the use of Everbridge while maintaining mobility Typical Use Cases: Weather events (Standard Notification) Notify oncall team assistance is required (Polling with Quota) IT Security Breach (Conference call) Unsolicited message sent from Mobile Member Let’s see them in action (Switch to Live demo) What? Manager: - Create and Send Notifications (Standard, Polling, Quota, Conference) - Use/Manage Notification Templates - Reports Why? Timely notifications, even when the team is mobile, is important. Be able to formulate and send messages out to your contact base (all or a subset) even while mobile is critical to over success Using Notification Templates as much as possible to pre-form as much of the message as possible will also ensure consistency in messages/communications

Key Feature: Sending Standard Notification via Mobile Manager Use Case: SNOW Removal Situation: Our office is in New York City. We have to remind our employees when snow removal activity will be active. Mobile Response: Send a standard notification to all New York City employees as a reminder. Key Feature: Sending Standard Notification via Mobile Manager What? Manager: - Create and Send Notifications (Standard, Polling, Quota, Conference) - Use/Manage Notification Templates - Reports Why? Timely notifications, even when the team is mobile, is important. Be able to formulate and send messages out to your contact base (all or a subset) even while mobile is critical to over success Using Notification Templates as much as possible to pre-form as much of the message as possible will also ensure consistency in messages/communications

Use Case: Emergency Team Response Situation: We are in the operations area of a hospital. We have been notified that we are going to be getting a large number of victims of a nearby explosion. We need our on call team in the hospital asap as well as volunteers. Mobile Response: Send a polling with quota notification to our ER On Call team as well as all Doctors and Nurses so we can get a few more trained volunteers involved as quickly as well. Key Feature: Sending a polling with quota notification and well as our calendar that maintains on call personnel What? Manager: - Create and Send Notifications (Standard, Polling, Quota, Conference) - Use/Manage Notification Templates - Reports Why? Timely notifications, even when the team is mobile, is important. Be able to formulate and send messages out to your contact base (all or a subset) even while mobile is critical to over success Using Notification Templates as much as possible to pre-form as much of the message as possible will also ensure consistency in messages/communications

Use Case: Website Security Breach Situation: Our company is an operator of a website that sells products. We maintain monitoring systems to detect possible intrusions. Mobile Response: Send out a conference call request so that our team can quickly join a conference call about this situation and the team can determine a best course of action. Key Feature: Sending Conference Notification via Mobile Manager What? Manager: - Create and Send Notifications (Standard, Polling, Quota, Conference) - Use/Manage Notification Templates - Reports Why? Timely notifications, even when the team is mobile, is important. Be able to formulate and send messages out to your contact base (all or a subset) even while mobile is critical to over success Using Notification Templates as much as possible to pre-form as much of the message as possible will also ensure consistency in messages/communications

Use Case: Unsolicited Message from Member Situation: Weather has caused local flooding. We want to provide that information back to our Everbridge organization so that they can perhaps send out further notifications to the membership affected. Mobile Response: Use Mobile Member to send the unsolicited response, including an image and my location geo attributes. Show how this shows up in Everbridge Universe. Key Feature: Mobile Member Sending Unsolicited Message, Everbridge Universe showing the unsolicited message. What? Manager: - Create and Send Notifications (Standard, Polling, Quota, Conference) - Use/Manage Notification Templates - Reports Why? Timely notifications, even when the team is mobile, is important. Be able to formulate and send messages out to your contact base (all or a subset) even while mobile is critical to over success Using Notification Templates as much as possible to pre-form as much of the message as possible will also ensure consistency in messages/communications

Q&A and Summary Questions and Answers: Summary: Why consider using mobile applications: Increases Ease of use Increases Timeliness of information updates for all your contacts Allows communications to occur without a desktop or laptop computer Allows the use of Everbridge while maintaining mobility Our mobile applications allow for: iOS and Android installations for Smartphones and Tablets Communications: Sending/Receiving Manager: Create and Send Notifications Use/Manage Notification Templates Reports Member: Receive Notifications (from Everbridge Web or Mobile Manager) Respond to those notifications as required Send unsolicited message to your Everbridge organization Optionally can provide your location and images

We want to talk for just a couple more minutes on an important topic…. Just one more thing… We want to talk for just a couple more minutes on an important topic….

Designed for communication and collaboration between colleagues 2 New Mobile Applications Current Mobile Applications New Mobile Applications Designed for communication and collaboration between colleagues

What is HipaaChat? HIPAA-compliant texting Secure video conferencing Don’t wanna type? Try push to talk Text one colleague or a group

What is SecureCom? Compliant peer & client communications Share sensitive files with peers SOX, HITECH and GLBA compliant mobile messaging & mobile video conferencing Provides a safe and secure way for security and crisis teams to collaborate

Q&A Note: Presentation slides will be available on our blog at blog.everbridge.com Contact Us: Everbridge marketing@everbridge.com 818-230-9700 Use the Q&A function to submit your questions. #Mobility 16

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