Service and Capabilities Review Kevin Hutchison – Sales Manager Jason Stomieroski – Account Manager www.nhls.com

About Us A Learning Solutions Company 2,100 Global Classrooms 7,500+ Guaranteed to run classes 2,400+ Instructors in 70 Countries 3+ Million Students Trained Annually Vendor Certifications Microsoft Gold Partner - Learning Solutions Cisco Learning Solutions Partner Citrix Authorized Learning Center VMware Authorized Training Center IBM Premier Business Partner RedHat Authorized Learning Partner Established 34 Years in Training (26 years in NYC Market) 300 locations in 70 countries Corporate Website for all training services www.nhls.com

NH Learning Solutions Corp. Locations Chicago Cleveland Fairfield Grand Rapids Hartford Iselin King of Prussia Lansing Lincoln Livonia Nashua New York City Rosemont Troy Waltham

Strong Vendor Partnerships Because of New Horizons vast geographical footprint, we are the largest network partners for many of these vendors

Offerings: IT Professional Infrastructure Windows OS Windows Server System Center IBM Tivoli Exchange Server Virtualization SharePoint IBM WebSphere Lync Networking IBM Cognos Red Hat System Admin PowerShell Information Security Security+ Mobile Security+ CISSP CEH InfoSec Cisco Security IBM Security VMware Security Certified in Governance of Enterprise IT (CGEIT) Cyber Security

Offerings: Database & Developer Microsoft SQL Server Oracle Database Developer Azure BizTalk Server Visual Studio Silverlight .NET Java Web & Mobile Development Android Development iOS Applications JavaScript

Offerings: Business Skills Project Management Business Analyst Project Management Professional (PMP) Certification Preparation Certified Associate in Project Management (CAPM®) - Fourth Edition Business Analyst Certified Business Analysis Professional (CBAP) and Certification of Competency in Business Analysis (CCBA) Exam Preparation IT Infrastructure Library (ITIL) ITIL Foundation in IT Service Management ITIL Intermediate Level Lean Six Sigma Green Belt Black Belt IT Management IT Management & Leadership Professional Agile / Scrum

Offerings: End User Desktop Desktop Applications Business Skills Windows Microsoft Office Microsoft Office 365 Microsoft Project Microsoft SharePoint Business Skills Negotiating Time Management Business Writing Internet & Graphics Adobe Dreamweaver HTML 5 / CSS XHTML

Delivery Options Our Philosophy: What you want, when you want it, how you want it… Instructor Led Learning Traditional Classroom Virtual Classroom (OLL) Onsite / Dedicated NHGO and NHGOLIVE Free Webinar or Solution Spotlight Events Online LIVE Live, instructor-led via the Internet Develop and practice skills in a controlled environment Eliminates the need to travel for classes Relive the classes through recordings of LIVE event

Beyond the Classroom Project Management Marketing Reporting Program Management Content Creation Web Portal Creation Registration Event Planning Resource Scheduling Professional Services Custom eLearning Development Custom Content Quick Reference Cards Marketing Excitement Videos Posters Surveys Invitation Templates Reporting Attendance Evaluations

Why Choose New Horizons Microsoft Learning’s Innovation Award We train Microsoft & Microsoft Partners Cisco: Top Ownership Award Cisco Worldwide Learning Partner Award of Excellence for Collaboration KnowledgeAdvisors Best Performance Award Top 20 IT Educational Companies Worldwide by TrainingIndustry.com – 6 consecutive years

Why Choose New Horizons Over 98% of New Horizons clients would recommend New Horizons to others. Over 98% of our clients utilize the knowledge and skills gained through New Horizons training in their job. Over 70% of the new knowledge and skills learned at New Horizons is applied on the job within the first eight weeks. Source: KnowledgeAdvisors survey of over one million New Horizons students

World Class Instructors Certified in class subject experts Experienced at live, online and traditional facility based instruction Highly knowledgeable professionals with 15+ years of real-world experience Very high average approval rating of 8.54 on a 9.0 scale Industry base line including New Horizons 8.05; excluding New Horizons 8.03 Post class assessments help drive continuous improvement

Purchase Options to Stretch Your Budget Individual Class 12-Month Club Memberships Training Coupons Learning Credit Agreement

No Cost Training Programs Cisco Learning Credits Citrix Training Pass Microsoft SATV Benefits VMware Training Credits

Live Instructor Training Online Live Platform

With New Horizons’ Recordings Increased Retention Rate 62%* Time Retention Rate * Source: Saks & Belcourt, 2006 Completion of Course With New Horizons’ Recordings Without Recordings Value All Classes Recorded and Accessible for 6 Months Studies have shown recalling training in regular intervals post-class substantially improves retention

FREE WEBINARS Free webinars can be emailed and shared on a monthly basis for registration

Quick Tip Reference Cards All Quick Tip Reference Materials can be ordered in hard copy and or digital formats.

ProveIT – Pre Class Assessments Pre-Assessment Tools ProveIT – Pre Class Assessments

Post Class Evaluations (MTM’s) Snapshot Key Metrics Class Average 8.54 N Count 9 Highest Category Score 8.64 Lowest Category Score 8.72 Lowest Question Score 8.27 Highest Question Score 8.78 Highest Category Instructor Highest Question The instructor was knowledgeable about the subject. Lowest Question The physical environment was conducive to learning. We provide copy of fully completed surveys.

MTM Survey Scoring

Class Roster/Attendance

Class Completion and Usage Reporting

Certification of Completion Certification of Completions can be awarded upon completion of The Port Authority of New York and New Jersey custom training events.

Contact Information Account Manager: Jason Stomieroski P: (646) 695 – 5733 E: jason.stomieroski@nhls.com Management Team Lead: Kevin Hutchison P: (646) 695 – 5712 E: kevin.hutchison@nhls.com

QUESTIONS?