Skype for Business 10/19/2017 4:45 AM Skype Academy presents: Polycom RealConnect Service for Office 365 (preview) An Introduction to Cloud Video Interop Korneel Bullens © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Version History Date Comment Author November 2016 Created version 0.1 Skype for Business 10/19/2017 4:45 AM Version History Date Comment Author November 2016 Created version 0.1 Korneel Bullens January 2017 Non NDA version February 2017 Incorporated Polycom feedback Thomas Binder © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

About me Korneel Bullens Sr. Customer Engineer Architect CxD

Cloud Video Interop (CVI) Prerequisites for CVI Deploying CVI Skype for Business 10/19/2017 4:45 AM Agenda Cloud Video Interop (CVI) Prerequisites for CVI Deploying CVI Operating CVI © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

This feature is still in preview Training based on Preview as of today We will only talk about features available in Preview today Does not necessarily reflect full feature set for General Availability Training will be updated over time Expectations of preview Features are not final Sometimes things may not work 100% Some features may not be complete Some features may change Sign up for preview! Learn about new features and functionality first www.skypepreview.com

Key Takeaways Cloud Video Interop provides interop between video teleconferencing devices (VTC’s) and Skype for Business Online Polycom RealConnect Service for Office 365 is the provider of cloud video interop The overall experience for both VTC as well as Skype for Business users will remain the same

Introduction Skype for Business 10/19/2017 4:45 AM © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Why Cloud Video Interop? Many customers with existing Video Conferencing Units (VTC’s) No uniform approach to video interop Skype for Business Online combined with on premises Video Systems is difficult Cloud Video Interop can play a deciding role in Interoperability between on premises existing VTC’s, such as Telepresence or Personal Devices to protect existing investments

What is Polycom Real Connect for Office 365? Cloud based Service “Interface” provided through Office 365 Solution provides interoperability between VTC’s and Skype for Business Online Polycom provides the actual transcoding Polycom RealConnect Service for Office 365 is the first Microsoft-approved cloud video interop solution

Skype for Business Online High Level Overview Cloud Video Interop Partner Microsoft Polycom RealConnect Office 365 Skype for Business Online Cloud Video Interop API/Interface Video Conferencing Device Skype for Business User

Polycom RealConnect Service for Office 365 Productivity Benefits Outlook Scheduling Easily schedule a conference call Support any modality from various platforms Use a familiar calendar solution with no plugins One Touch Dial (not in preview) Connect to any Skype for Business meeting from a traditional video system without the need to remember any numbers or dial any auto-attendants Choose Any Device Join the conference call the way you like to collaborate with traditional conference rooms and Skype for Business participants providing voice, video, and content sharing Operational Benefits Increase adoption and usage through familiar scheduling process and intuitive user experience Investment protection across both traditional room systems and Microsoft UC deployments

RealConnect Service for Office 365 Workflow 1. Invite via Outlook 2. Join as you always do 3. Collaborate with others Click to join from any Skype for Business or Lync client Gallery View & native content sharing in either direction Just create a new Skype Meeting One Touch Dial from various room systems Continuous Presence video and standards-based content stream

A Consistent Experience Supported VTCs (Cisco, Polycom and LifeSize Room Systems)

RealConnect Service for Office 365 Experience Standard VTCs VTC Experience Skype for Business Experience ITP/Immersive VTCs

Polycom RealConnect Service for Office 365 Supported Features Initially available for Skype for Business Online US Tenants Seamless scheduling and join experience for Skype for Business Online users VTC vendor-specific dial-in details Multiple join mechanisms One Touch Dial (Not in preview) IVR Direct Dial Support for Immersive Telepresence (with Panoramic video) Bi-directional support for desktop sharing Operated and supported by Polycom User-based licensing (paid for on an monthly/annual basis) To be sold by Polycom channels

Meeting Room Challenges Problem Many VTCs will have limited input methods Calendaring “Click-to-Join” may not be viable Some VTCs leverage H.323 or SIP, which vary in dial string Different models handle H.323 and SIP dial strings differently Solution Multiple join mechanisms Click-to-Join: For internal VTCs, using click to join, the VTC will directly join the meeting. SIP IVR: Dial <tenantkey>@v.plcm.vc then conference ID is entered via IVR Speed dial for SIP URI/H.323: Dial <tenantkey><ConfID>@v.plcm.vc Conf ID + normalization rule: For internal VTCs, the user enters only the normalization code and Conf ID and they will join the meeting directly

Prerequisites for RealConnect

Prerequisites VTC requirements Skype for Business requirements Internet connectivity Ports and protocols based on VTC VTC must connect to meet.skype.net  and sched.service.skype.net Must be able to connect to Polycom service Deployment guide available for ports and protocols needed SIP or H.323 registration i.e. Cisco VCS, Call Manager or Polycom DMA On-premises dial-plan that supports external dialing i.e. 1234@v.plcm.vc Supported VTCs Skype for Business requirements Office 365 tenant needs to be enabled for scheduling capability Latest Office 2016 at Preview Polycom requirements Licenses acquired through Polycom Preview activation via web portal: http://webapp.plcm.vc

RealConnect Service for Office 365 Supported Cisco VTCs at Preview Endpoint Minimum Version TX 9000 6.1.10 CTS 3010 1.10.13 TX 1310 CTS 1300 CTS 500 SX 10 7.3.3 SX 20 MX 200 EX 90 C 90 C 60 DX 70 DX 80 DRAFT

Supported Polycom VTCs at Preview Endpoint Minimum Version RealPresence Group Series (includes Centro and Immersive) 5.2.1 HDX 3.1.11 Trio 5.4.3 VVX 5.4.4 CX 8000 15.15.03 DRAFT Supported Lifesize VTCs at Preview Endpoint Minimum Version LifeSize 220 5.0.9

Deploying Polycom RealConnect

Skype for Business Online High Level Overview Cloud Video Interop Partner Microsoft Polycom RealConnect Office 365 Skype for Business Online Cloud Video Interop API/Interface Video Conferencing Device Skype for Business User

License Acquisition Process (O365 Admin) Activate Licenses YES App already installed? Skype for Business Online deployed App Installed NO IT Admin installs the Polycom Office 365 App IT Admin Purchases licenses from Polycom IT Admin assigns (or releases) licenses via the Office 365 Portal Service ready to use Licenses ready to assign During Preview a web portal will be used instead of the app

Meeting Scheduling process YES Meeting Organizer? Video Interop Licensed user Invite automatically contains VTC join info NO See VTC user flow

Invite from licensed user? Meeting Join Process YES Invite from licensed user? User of supported VTC User enters Key and conference ID NO VTC joins conference Meeting is not interop enabled

Experience in Preview will be slightly different Polycom Office 365 App Setup Install via Office 365 App store Enter purchased license key Manage subscriptions Per-user per year or 3-year subscription Polycom customers can activate subscription

Assign Licenses Assign licenses via Office 365 portal or PowerShell Once available in Office 365, RealConnect licenses are treated like any other first party licenses IT Admin can assign the licenses directly from the Office 365 Portal UI (user management) or through PowerShell Once a license is assigned to a user, the authoritative location for storing this info is AAD Skype for Business syncs this information resulting in Polycom RealConnect Service provisioning, assigning the right policy to the user Office 365 Portal – User management and license assignment

Operating RealConnect Service

Where to go for support Cloud Video Interop Microsoft Office 365 support Polycom Cloud Video Interop Office 365 Skype for Business Online Polycom RealConnect API \Interface Skype for Business User Video Conferencing Device Microsoft Partner Client support of your choice VTC support of your choice

Key Takeaways Cloud Video Interop provides interop between video teleconferencing devices (VTCs) and Skype for Business Online Polycom RealConnect Service for Office 365 is the provider of cloud video interop The overall experience for both VTC as well as Skype for Business users will remain the same

Resources

Resources Trainings, trainings, trainings Skype Feedback Skype Preview https://www.skypeoperationsframework.com/academy Skype Feedback http://www.skypefeedback.com Skype Preview http://www.skypepreview.com SfB Video Broadcast: Video Interop in the Cloud Adam Jacobs and Albert Kooiman http://aka.ms/VideoInterop Polycom: RealConnect Service for Office 365 http://www.polycom.com/microsoft-video/ignite-solutions-announcements.html

Community & Blog Community Blog Discuss, ask and provide feedback https://aka.ms/sofcommunity Blog Stay up to date with latest training releases https://aka.ms/sof-blog