Minnesota Counties Computer Cooperative Gartner Partnership Presented to: Lisa Meredith: MNCCC Executive Director Presented by: Joel Pingel: Gartner Public Sector Account Executive August 8, 2017

Agenda AGENDA ITEMS 1. Follow up on Pricing Structure and Contracting Vehicle 2. Options for Departments Gartner Subscription Gartner Events 3. Next steps for MnCCC and Gartner

Contract Term Start Date Proposed Services For MnCCC Departments Service Name Level of Access Contract Term Start Date Contract Term End Date 1 Year Contract Multi-Year Year 2 (3%) Multi-Year Year 3 (3%) IT Leaders Subscription Advisor $28,200 $29,046 $29,918 Reference $16,500 $16,995 $17,505 Service Name Level of Access Events Included 1 Year Contract Events Symposium Symposium (Orlando) $4200 Summit 3 Day or Catalyst Catalyst, Application Strategies and Solutions, Data Center, Security $2900 Summit 2 Day Data and Analytics, Enterprise Architecture, PPM, IT Financial and Procurement, Sourcing and Vendor Management, Identity and Access Management. $2450 Run ID: 289341

IT Leadership Solutions: Expanded support for your organization Level Gartner Value Member Receives Advisor A stronger, more efficient team for better decision making. Extend the Gartner relationship to your team, providing team members the insight they need to make more-informed, fact-based decisions. Excel as an individual, and as a team leader, and create a cohesive, high-functioning unit. Engage in team analyst inquiries to ensure alignment and drive success. End-to-end research and advice to keep you and the team focused. From insightful research and analyst calls to data and trends, you get the access you need to the Gartner insights that support the key initiatives of you and your team. Summit Event Ticket ($2,900 Value) Place and lead analyst inquiry, contract review, document review Dedicated point of service Unlimited Access to Gartner research and tools, such as ITScore, ITBudget, IT Key Metrics Data Gartner’s exclusive online peer community: Peer Connect Gartner Event Highlights and weekly webinars Key Insights 3

IT Leadership Solutions: Advisor and Reference Comparison Gartner Value Advisor Access Reference Access Analyst Inquiry Included Summit Ticket Core IT Research Diagnostic Tools IT Leaders Toolkits IT Key Metrics Data Gartner Peer Connect My Gartner Gartner App 4

How clients receive value from Gartner Placeholder for text (substitute your own text; delete when not used) How clients receive value from Gartner Learn From Research Deep vertical coverage in nine industries 120,000 research docs across 1,300 topics covering all aspects of IT Targeted to your role, key initiatives and purchasing decisions Talk to an Expert Proprietary methodologies and interactive models applied to provide clear insight and actionable advice 1,200 analysts engaging in over 240,000 client interactions a year in 85 countries Specific advice on your challenges, opportunities and projects Network With Peers Exchange ideas, expertise and best practices with peers Connect with a growing community of peers drawn from our clients in 10,000 distinct enterprises World’s largest community of CIOs and senior IT executives Attend Conferences Content specific to your role, key initiatives and purchasing decisions 60+ yearly conferences worldwide attracting 50,000 attendees Access to analysts, industry peers and top solution providers Initiate an Engagement Leverage industry research and unmatched market data 600 experienced consultants with industry-specific expertise Measure and improve performance using data from 5,000 benchmarks

Gartner Analysts: Decision Support Customized to needs of MnCCC Departments Over 1200 Subject Matter Expert Analysts for The only IT Research Company with Government specific industry insight and advice Types of Analyst Interactions Decision Support Contract Reviews Document Reviews 30 minute sessions to provide guidance on vendor selection, technical, market and strategic considerations 6

Example of Gartner Analysts Placeholder for text (substitute your own text; delete when not used) Representative analysts include : Cathleen E. Blanton, Research VP 31 years IT industry Cathleen Blanton is a Vice President in Gartner Research, where she is a member of the Public Sector team, with a focus on strategic planning, governance, and ensuring IT enables business and mission value. Previously, as an Enterprise Architecture (EA) research analyst, Ms. Blanton focused on the public sector, and before that, she led the EA practice in Gartner Consulting. Since joining Gartner in November 2003, and for eight years prior to Gartner, she has led numerous EA projects as a lead architect and has worked with many clients to structure their EA programs to optimize business value. Rick Howard, Research Director 21 years IT industry Rick Howard is a Research Director and government research Agenda Manager at Gartner, where he focuses on public-sector IT solutions, management practices and technology trends. Mr. Howard's key areas of coverage in government include big data analytics, business intelligence, open government data and services, cross-agency case management, CRM, interoperability, eligibility and benefits fulfillment systems, and emerging digital government business models. Craig Lawson, Research Director 24 years IT industry Craig Lawson is a Research Director focusing on network security, firewalls, Web security, IPS, IDS, SIEM, log management, vulnerability management, advanced threats (APT), vulnerability research, network forensics and NBAD, virtualization security, managed security service providers, and cloud security. Ray Wagner, Managing VP 25 years IT industry Ray Wagner, Ph.D., is Managing Vice President of the Secure Business Enablement group, which is part of the Information Security and Privacy research organization of Gartner Research. Mr. Wagner focuses on a wide range of security issues, including identity and access management, Web services security, public-key infrastructures, digital rights management, the information security organization, and information security issues within emerging technologies.

Contract Review Services

$xxxk Projected Savings from Contract Reviews Placeholder for text (substitute your own text; delete when not used) Real Life Examples Contracts: Next 12 Months $xxx,xxx,xxx Additional Gartner Investment $xxx,xxx Gartner’s contract and vendor experts deliver 15% savings on 75% of all contracts reviewed What Public Sector Clients Say…. “We had Microsoft Schedule D pricing and Gartner identified an additional $90,000 in savings on our annual contract of $500k. "Regarding a call to review an AT&T Skype for Business Options for Hosted VoIP Agreement with Daniel O'Connell, he outlined savings of about $2 per user. 40,000 users at the State of Wisconsin x $2 x 12 months = $960,000/year savings as a result of this recommendations. Daniel suggested a 5-year contract, which results in a nearly $5 million savings! He also cited leasing vs. purchasing hand sets." "Thanks to your analyst’s contract review regarding our Cisco purchase, we were able to increase the discount on product and support and save over $1 million dollars”. Step 1 Step 1

Gartner’s Services Support Investment in People Strategy Planning Execution Management Gartner Provides +1,200 Seasoned SMEs Unlimited Access for the Year Unbiased Peer Discussions Cost to Benefit Ratios Unbiased, Objective, Independent View Not Tied to Any Technology Depth and Breadth — Industry Specific to Government Team of Experts on all Critical Trends Value to MnCCC Agencies End of Year — Your Team is Smarter Gartner Assures the Proper Steps are Sequenced Throughout the Engagement with Knowledge Transfer Gartner Works with Your Team and They Develop/Learn as they Execute

Gartner value provides continuous self-funding model Save 20‒30% on your total spend by analyzing the Total Cost of Ownership, ROI & Benefits, Scope & Risk Cost Avoidance Understand what other organizations like yours are spending or what you should plan for resources for individual projects Budget/Staff Justification We review hardware, software, telecom & services contracts/proposals yearly — we find savings in 75% of the contracts we review. Contract Savings Immediately understand IT process maturity and improvement steps Maturity Assessments Average decisions in organizations take 8‒9 months, Gartner reduces that decision time frame by 30%‒60% Time is Money Save 19% of overall IT costs by understanding the best in class metrics; know what your IT spend should look like as % of Revenue and operational budget Benchmarking/IT Key Metrics How much would it cost to staff 1,200+ IT subject matter experts? Tools and Templates for RFI/RFPs, Audits and Deaccessioning Framework extend staff and save time Extension of Your Staff Use one trusted, unbiased source for all your due diligence — lead with confidence Decision Confidence

Next Steps: Service Kick-Off Recap: Why Gartner? “Value MnCCC” Because Our Services Pay for Themselves Ensure the success of your key initiatives Select the right products, and get the best terms and pricing Run a world-class IT organization Stay current with important innovations Connect with valuable peers through Peer Connect and Events Next Steps: Service Kick-Off Understand your key initiatives and challenges Develop a value plan for you and your team Identify key stakeholders and critical paths Tailor a custom solution

Appendix 13

Gartner for IT Leaders Toolkits Get your job done better, faster and more easily Templates and Samples RFI/RFP/RFT templates Sample plans, budgets, business cases and communications Sample policies, requirements, metrics and agreements Sample organizational structures and job descriptions Sample forms, questionnaires and checklists Assessment Tools Interactive diagnostic tools Readiness, maturity, risk and skills assessments Audits and scorecards Decision Support Tools Vendor, product and service selection tools Decision-oriented tools and calculators (e.g., buy vs. lease, insource vs. outsource, upgrade vs. replace) A vast selection of tools you can use to: Save time Flatten learning curves quickly; edit rather than author Save money Avoid wasted labor and costly missteps Mitigate risk Avoid common pitfalls and actively manage risk Improve quality Master the drivers of performance and constant improvement

10/19/2017 Contract Reviews Uncover hidden cost savings and negotiate with confidence Our analysts review thousands of hardware, software, services and telecom contracts and proposals each year. We find hard-dollar savings in 75% of the contracts we review. Requesting a contract review* is fast and easy Pricing Proposal and Comparative Analysis Identify obscure fees and pay only for what you need Review of Business Terms and Conditions Find clauses that can lead to unexpected charges, limit your usage rights or add risk Negotiation Strategy Learn effective negotiating strategies to achieve important concessions and real cost savings *Available to Advisor-level clients

Gartner ITBudget Manage IT spend. Contribute business value. Gartner ITBudget provides a structured way of comparing enterprise IT budgets to Gartner IT Key Metric Data: Assess budget expenditures against industry metrics from like organizations Determine if current/planned expenditures are aligned to the goals — i.e., run, grow, transform — of the organization Periodic reassessment to track progress toward budget goal by integrating with regular IT budgeting workshops and exercises With Gartner ITBudget, you can: Improve IT-to-business communication and planning around IT budget setting Adjust the level of IT spending based on service levels required by the business Initiate a measurement program and identify areas where more comprehensive benchmarking is needed Sample Report Excerpt Choose from a wide range of enterprise and role-specific assessments, and define the scope as broadly or narrowly as you choose. The more assessments you complete, the more accurate your results and the more targeted your recommendations. Your customized results include recommendations on how to improve operational reliability and excellence, along with recommended reading to help your organization reach the next level of maturity. Easily manage and maintain multiple assessments through your My Assessments page, from which you can: View, modify, edit or copy existing responses Add new assessments Track the status of delegated surveys or reassign them to alternative respondents Store as many as 50 assessments to support scenario planning and what-if analysis, or to track progress over time

Gartner IT Key Metrics Data Reports World-class IT performance metrics See how your organization stacks up to the competition The IT Key Metrics Data series provides insight into the latest industry trends to help enterprises change, make fact- based decisions and help answer key questions similar to these: Are you measuring the alignment between business and IT? Are your staffing and investment levels competitive in infrastructure and operations? Are you managing your technology performance? Can you prove the success of current and future IT investments?

Gartner Peer Connect A world of experience at your fingertips A powerful professional tool that connects you to credible peers with the experience you need Benefit from the collective wisdom of thousands of IT professionals worldwide who tackle similar challenges every day: Get unbiased product and vendor references Gain practical wisdom on executing your key initiatives more efficiently and effectively Find out what other IT leaders think of the vendors, products and services you're considering Exclusively for Gartner clients, Gartner Peer Connect is included with your subscription and easy to join from your My Gartner home page