FUNDAMENTALS OF OB

The Hawthorne studies Illumination studies Relay room Bank wiring

Hawthorne effect Novelty Interest Attention importance of other variables cannot be ignored

Research design Experiment Case Survey

Defining OB Understanding,predicting and managing human behavior in organizations Human behavior at work Impact that individuals,groups and structure have on behavior within organizations

Theoretical framework Cognitive Behavioristic Social learning

OB is multidisciplinary Psychology Sociology Anthropology Political science

Trends which influenced OB Systems Socio-technical Democratic Contingency Interact ional

Changing context Globalization Diversity in work force Outsourcing IT CSR Ethics

Learning Process of acquiring,assimilating and internalizing cognitive and behavioral inputs for use….. Relatively permanent change in behavior as a result of experience

Learning theories S-R theories classical conditioning operant conditioning instrumental conditioning Cognitive theories cognitive dissonance lateral thinking

Learning theories Social learning theory Experiential learning cyclic theory