28th April 2016.

Slides:



Advertisements
Similar presentations
Presented by: Your Name Your Phone Number Your Website Address How Your Local Business Can ATTRACT and KEEP Customers Through Mobile Marketing.
Advertisements

Mobile banking – Near Future of Banking
Driving customer engagement through mobile. The growth of mobile Most smartphone users now check their phones 150 times a day Source: KPCB Internet Trends.
THREE ESSENTIAL FOCUSES IN MOBILE MARKETING By Eric Koeck Center website:
Social Media Marketing for your Small Business. phone: website:
Media Relations in a Social Media World By Julie DeBardelaben Deputy Director of Public Affairs CAP National Headquarters.
MeDi Access Technology & Innovation Colombia. OUR IDEA : MeDi Access The Problem: the difficulty that people have in order to be able to access properly.
How YouTube Can Grow Your Business. YouTube is not only the second largest search engine in the world, but it also has over a billion unique, worldwide.
New Leaders Session Collaborative leadership - the way to trust Svetlana Stavreva CMO, IBM South East Europe.
Social Media for Byways July 15, Let’s Answer the Why.
2 Shocking Stats and Amazing Statistics 3 Americans spend more time on social media than any other major Internet activity, including .
Twitter for Business 140 Character Advertising and Customer Engagement.
E-commerce Marketing & Advertising
Tom Lump Lake County Fair Kara Moon Porter County Fair.
PREVIEW Integrated Digital Marketing Communications 2 SOCIAL MEDIA Social media’s role in the promotion mix Social media as a change agent in marketing.
Social Media & Clinical Trials February 28, 2013 Eileen O’Brien, MS Director of Search & Innovation Siren Interactive American Society for Experimental.
Five Important Digital Marketing Elements To Consider For a business to succeed in today’s world, it is important to have a strong digital footprint within.
The Digital Marketing Landscape for Fashion in 2016 By Sierra Clair Social media consultant By Sierra Clair Social.
FEBRUARY 29, 2016 SOCIAL MEDIA: WHAT’S GOING ON OUT THERE? FEBRUARY 29, 2016 SOCIAL MEDIA: WHAT’S GOING ON OUT THERE?
Word of Mouth. Introduction Word of Mouth is the informal transmission of ideas, comments, opinions, and information between two or more individuals,
BEACONS HOW THEY WORK A GRAPHICAL DEMONSTRATION OF.
Sales POV: Digital Customer Services Platform Presented by Michael Bommer.
Digital Marketing Growth Hacking Tips for B2B Brands
We design and develop websites into stunning masterpiece, edit and create jaw-dropping videos, and provide specific and unique branding for customers in.
Social Media Strategy in 2017
Driving digital success
Personal branding: disparity between reality and social media activity
COMPETITIVE ANALYSIS D CUSTOM TEMPLATE.
Digital Marketing Master Class
Social Media and Marketing Plan
WEBINAR The Future Of Messaging Apps Thomas Husson, Vice President, Principal June 20, Call in at 10:55 a.m. Eastern.
SOCIAL MEDIA Etimesgut Halk Eğitim Merkezi - Ankara.
13Text Ltd SMS2Campaign.
What’s Hot & Gaining Traction and How Your Business Can Benefit
Digital Marketing and Interactivity
Digital in Digital in 2016 Keep asking, how does this help my business?
Mobile banking – Near Future of Banking
We Provide Social Media Solutions That Work for You
The Internet Industry Week Two.
FEBRUARY 29, 2016 SOCIAL MEDIA: WHAT’S GOING ON OUT THERE?
A unique, photo and video sharing App with self-destructing photos and videos that live for 24hours before deleting forever.
PHARMA and Digital Marketing
S.W.O.T you looking at.
AN EVOLVING INFRASTRUCTURE
APPLICATION OF E-COMMERCE IN DIRECT MARKETING
Social Media For All.
MKTG:5605 Brand Strategy in a Digital World Keeping up with the times
Is Social Media a New Place to Market your Commercial Property
Marketing Quick Facts Last Update: March 2016.
Connecting Tomorrow’s Customer Experience, Today
SOCIAL MEDIA Etimesgut Halk Eğitim Merkezi - Ankara.
 Digital Marketing Service in Pune involves all marketing activities using electronic devices or the Internet. Connect your corporate.
MEDIA HABITS RESEARCH T O P L I N E R E P O R T | September 2018
SOCIAL MEDIA FOR FOOD TRUCKS: 101
E-Marketing Communication
Media Trends 2017 Edition.
Caryn Brown BNI – Centers of Influence 8 August 2013
Thank you for having us here today.
Be part of the worldwide digital market – Beginners Guide
S.HOW! S M A R T E R T O G E T H E R.
What is Public Relations? PR vs. Advertising
- A PUBLICATION OF THE MIDDLE TABLE -
Be part of the worldwide digital market – Beginners Guide
Best Useful Social Media Tips For Online Reputation Presented By:- Abhinav Shashtri.
Why Digital Marketing Career Is Important? Presented By:- Abhinav Shashtri.
HOW TO MARKET YOUR BRAND IN UNKNOWN TERRITORY
Presented By:- Abhinav Shashtri. Index SR.NOTitleSlide No 1Introduction: Video Marketing Would Be Supreme Method: Mobile Accessibility Would.
How We Use Social media Pommies’.
marketing trends for Contents marketing past, present, and future marketing based on customer experience & AI Trends for .
Artificial Intelligence
Presentation transcript:

28th April 2016

TDI Europe Innovation Championship 2017 Name of the idea https://youtu.be/3SyLguLis5s Short description of the idea In the Digital Age we currently reside, more than half of all smartphone users wake up with their phones. Our society has become dependent on smart devices and social media to a point that social media platforms such as Facebook, Twitter, Instagram, and YouTube have become part of our daily vocabulary and has influenced the way we interact. At HDI Sigorta, we value the importance of social media marketing and its role in keeping up with the pace of ever evolving consumer behavior and understanding the needs of our customers. Financial impact We expect %30 decrease in call center work load and reduce our claim handling time. Impact of sales side is not quantitative for the moment but it will keep us up with the trends in not only customer services but also new touch point and sales platforms. TINT

TDI Europe Innovation Championship 2017 #1 HDIBOT is improving customer engagement Chatbots encourages customer engagement with brands because they offer users a convenient way (versus installing apps). We have the opportunity to gain customer insights. More insights mean greater personalization of brand messaging, hence more targeted marketing that can drive sales. TINT

TDI Europe Innovation Championship 2017 #2 Re-defining Customer Satisfaction People communicate by writing messages. Also for the interactions between customers and brands, which today are at 35% digital. With HDIBOT, our customers can get their quotation by themselves in two minutes with only two questions. TINT

TDI Europe Innovation Championship 2017 #3 BE friend with your Customer. We can glean a lot of personal information about someone from a conversation. Giving relevant and well-targeted quotations at just the right time is a perfect way for chatbots to upsell and cross sell existing customers with Behavioral Economics effects. TINT

TDI Europe Innovation Championship 2017 #4 Re-Designing Customer Services We found 40% of our incoming calls for learning their claims’ status. With HDIBOT, our customers are able to learn everything about claim processes with less effort and time. TINT

TDI Europe Innovation Championship 2017 #5 Connecting agents with millions of customers With HDIBOT, we are creating a new touch point at the first time in the World. Connecting our agents with 14.5 million potential customer via Facebook Messenger Bot in Turkey TINT

TDI Europe Innovation Championship 2017 Watch video from : https://youtu.be/3SyLguLis5s TINT

TINT