Revel Systems Configuration Guide

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Presentation transcript:

Revel Systems Configuration Guide Welcome to Revel Systems fulfillment. It is CRITICAL that every piece of hardware shipped from Revel Systems Fulfillment be configured correctly, and that each order be fully tested before distribution. If a client receives incorrect or improperly configured hardware they cannot have a successful onboarding experience. All hardware is configured upon arrival and carefully tracked. Once an item has been configured marked with a sticker indicating the IP address, device, and initials of the person who configured the device. No matter what the circumstances, there is no reason that hardware can be shipped without being configured and tested. This guide will explain how to configure each piece of equipment that a client may order. Once an order is placed, all hardware must be assembled, connected, and tested. Then the full welcome package is shipped out. 1 1

Configure Epson T70, T88, U220 2 Configured on an iPad Setup: Select the router you will use to configure Plug the printer into that router and a power supply Turn on the printer Load a roll of paper (doesn’t have to be a full roll) Prep iPad Go to settings>wifi Select the router you plan to use to configure, then hit the network settings arrow Select “static” Make IP Address 192.168.192.131 Make Subnet Mask 255.255.255.0 Make BOTH router and DNS 192.169.22.1 Return to home screen open safari type 192.168.192.168 into the address bar and hit go. Configure If the printer is not brand-new, reset using its reset button In the left side bar select configuration> TCP>IP Change IP address to 192.168.22.205 (each additional printer in the order .206, .207, …) Tab “submit” then tap “reset” When the printer error light flashes, and paper moves: power off the printer. While holding down the feed button, turn the printer back on. Printer is configured when test page prints. Confirm the IP address on the test page. Finalize Put the appropriate sticker on the printer and bottom of the box Return all items to the box On T70-II: put a “do not use” sticker over the USB port. 2 2

Configure Star 654 Bluetooth Configured on an iPad with the Revel App Loaded On the iPad tap settings>bluetooth to prepare After turning the printer's power switch on, press and hold the PAIR button on the rear interface of the printer for 5 seconds or more, and then release it. The LED will flash green. Pairing will be possible for 60 seconds from when the LED begins flashing green. On the iPad, touch settings > bluetooth > Star Micronics to pair the printer to the iPad. Open the Revel POS app on the iPad and print guest check to test. 3 3

Configured on a Windows 7 Laptop Configure Star 143 Configured on a Windows 7 Laptop Open the box and locate the power supply for the star TSP 143 (Power Cord and a Power Block) Once the printer is plugged in press the power button on the side of the printer. You should now see a green light this means the printer is now powered on and ready. Locate the LAN port on the back of the Printer and plug in an Ethernet cable that is connected to the router. Then set up a Telnet Session: Click on the “Start Menu” and locate the “Control Panel” icon and right click on it. Next locate “Programs” and click on it, look for “Turn Windows features on or off” and click on it. The next screen that comes up is the Windows Feature screen, locate and check the box next to Telnet and press ok. The Telnet feature is now going to be enabled. Type in “Telnet” and click the on the first icon that shows up. Telnet will open ** Note: If you’re using a Mac just open terminal and type in telnet and port and IP for the device (IP 192.168.xx.xxx and the port number) ** Once you have enabled a Telnet session, obtain the printers IP Address: Power the printer off Press and hold the feed button While still holding the feed button power on the printer (2 configuration sheets will print) Locate the printers IP address on the very bottom of sheet 2 Open a your Telnet Client (instructions provided earlier) Type in the IP address of the printer hit enter. Enter admin (root) Enter Password (public) Configure as desired 4 4

Configure Zebra Label Printer 5 Configure Zebra Label Printer Configure on an iPad To correctly configure the zebra printer, it must be in autosense mode so it can detect the size of the labels. To put in autosense mode: Press and hold the green button until the light blinks 2 times, then release The printer will eject and sense the edges of the paper and label Then the printer must be configured to print on the full size of the label. To do this: press and hold the green button until the light blinks 5 times, then let go. The printer will then eject and print boxes on the labels. Press the green button when you see the correctly sized label print. On the iPad: Settings>printer>touch Zebra Printer>Use for labels Press OK on the next screen To make a label print: Ring up the item Press the item on the iPad A screen will pop up on the right; press “print label” 5 5

Configure R212 6 Configured on an iPad Set up Device and iPad Plug the R212 into Power and the router On the iPad, go to settings>wifi>select network the router is plugged into, then tap the arrow for network settings Select Static Make IP address: 192.168.22.131 Make Subnet Mask 255.255.255.0 Configure Go to Safari on the iPad Type 192.168.22.222 into the address bar, then hit go. In the left hand bar select COM1, then fill out appropriate fields specific to the device the R212 will be paired with, per the table below. Then tap save. You should see a success message, tap back. Select Networking: IP Address 192.168.22.221 (each consecutive device: .222, .223, …) Tap “save configuration,” on the success screen tap back. Tap“restart”, when prompted tap “ok”. Device will beep. Finalize Put the appropriate sticker on the device and box. Initial the box. Put all components back in the box. Listening Port Baud Parity Data Bits Stop Bits Flow Control Data Packet Delimiter Stationary Swipe 10001 9600 NONE 8 1 RTS/CTS 5 msec Flatbed Scanner 2 msec Flatbed Scale 4 msec Zebra Label Printer DTR/DSR Coin Dispenser EVEN 7 OZ Scale Lbs Scale Handheld Scanner 6 6

Access Points Configuration of access points is extremely complex. Suvath Seng must personally train and certify you if you are to configure them. Upon completion of your training you will receive a configuration guide for reference. 7 7

No front-end configuration necessary. Configure Infinea Tab No front-end configuration necessary. 8 8

Configured on the Swipe Itself Configure Moneris Swipe Configured on the Swipe Itself Power cycle the PINpad. To get into the Configuration screens, press the red CANC key and then press the green OK key at the Version Information screen. The LANGUAGE/LANGUE screen is displayed. Press F1 or F4 to choose your language. Select English. The CONTACTLESS READER screen prompts to enable or disable the Embedded Contactless Reader. Press F1 or F4 to make your selection. Select Contact less reader. The MODE screen prompts to select the Integration Mode. Press the F1 key to scroll down and select SPT, then press the green OK key. Select PCI mode. Select the Ethernet IP Type you are using: Select Static Enter Terminal IP Address - XXX.XXX.XXX.XXX (The terminal IP address, usually 192.168.22.221) Enter the terminal Subnet Mask using the numeric keypad. Enter 255.255.255.0 and press the green OK key when finished. Enter the Default Gateway using the numeric keypad. Gateway - XXX.XXX.XXX.XXX (Your gateway, usually 192.168.22.1). Press the green OK key when finished. 9 9

Configure Moneris Swipe (cont.) Select the IP Host from the IP Host Setup screen. Use the F1/F4 keys to scroll up/down and press the green OK key to make your selection. A second IP Host Setup screen appears. Use the F1/F4 keys to scroll up/down and press the green OK key to make your selection. Select Public and Selection. Enter the Primary DNS Address using the numeric keypad. Enter 8.8.8.8 and ress the green OK key when finished. Enter the Secondary DNS Address using the numeric keypad. Enter 8.8.4.4 and press the green OK key when finished. Enter the IP Configuration Retry Period (in seconds) using the numeric keypad. The default is 10 seconds. Keep the retry period at 10 seconds. Press the green OK key when finished. Enter the Host Connection Timeout period (in seconds) using the numeric keypad. The default is 20 seconds. Change Timeout period to 30 seconds. Press the green OK key when finished. At the BEEP screen, press F1 or F4 select whether or not you want the terminal to beep on key presses. Select on. The next screen that appears shows the PINpad serial number. Press the green OK key to complete the configuration. Once the configuration is complete, the parameters are saved, and the device will begin communicating with the host. You will see several "Sending/Receiving" messages. It may also automatically reboot depending upon previously selected options. When the PINpad returns to the WELCOME/BONJOUR screen, it is ready to use.

Configured Using an iPad and Configured Router Configure Honeywell 2300 & 2700 Configured Using an iPad and Configured Router Configure (1) R212 serial server for the scale according to the table listing the settings for Flatbed Scale. The IP address for the scale shall start at 192.168.22.231 Configure (1) R212 serial server for the scanner according to the table listing the settings for the Flatbed Scanner. 192.168.22.251 Using a network cable, plug 1 end into the r212 and other into the LAN port of a Revel Systems configured router. With the scanner powered on scan barcode number 3999953 initialize dual cable mode. Scan barcode 3107901 to disable NCR Prefix ID. Disconnect the serial cable from the scale. Scan barcodes 1-3 in order Reconnect the serial cable to the scale. Ensure the settings are correct in the back end for the scale and that the POS station is associated with the Flatbed scanner and scale. Load an iPad with the test environment and purchase a weighted item and scan a barcode. If the weights and barcoded items are displayed, the configuration is complete. 11 1 2 3 11

Requires a Configured R212 and Computer Configure Honeywell 1900 Requires a Configured R212 and Computer Configure the R212 serial server according to the table (listening port is 10001, baud rate is 9600, parity is none, data bits 8, stop bits is 1, flow control is RTS/CTS, data packet delimiter is 5 msec) Using an Ethernet CAT-5 cable, connect one end to R212 serial server and other end into LAN port of router Connect serial DB9 female connector from the scanner to the male DB9 on the R212 serial server. Connect power supply to the R212 serial server. Connect power adaptor to the power receptacle located on the serial cable to power the scanner. Scan the barcodes “ 232wrd2” & 232bad3” several times each from the Honeywell 1900 configuration sheet to confirm that your scanner is working  Go into the customers backend under “ PRODUCTS” and make sure  12 12

Configure Avery Berkel OZ or LB Scale No front-end configuration necessary. R212 must be configured specifically for this device. 13 13