Hero Miles, Hotels for Heroes, Invictus Games, and Warrior Games Hero Programs Hero Miles, Hotels for Heroes, Invictus Games, and Warrior Games

Invictus Games 17 Nations 550 Athletes 1100 Family Members Support to Team USA Team Uniforms R/T flights to Toronto Family and Staff uniforms -Legacy Sponsor of Invictus Games – Friends and Family Program -LONDON 2014 -ORLANDO 2016 -CANADA 2017 -AUSTRALIA 2018 -LONDON 2019 -Video is on YouTube, (Click full screen) TEAM USA -Uniforms Invictus Games Anthem

Our Partners 360 DEGREES OF GIVING -Delta -United Unique – American Airlines

Program Data 2016 2017* Since Inception Tickets Purchased 5,294 2,726 68,734 Cash Tickets 1,168 1,973 3,141 Cash Spent $649,749 $993,837 $1,643,586 Savings to Families $6,084,929 $1,815,180 $103,425,877 In the past 5 years this program alone has saved families over $2 million! This chart shows some significant changes in the program. As you can see, more than halfway through this calendar year we have used less than a third of the rewards points used in 2016. This is not by choice but because of the lack of points available to us. POINTS TICKETS = 100% refundable CASH TICKETS= NON refundable The demand for the program continues to grow and so does the amount of cash spent. We are working hard at trying to find ways to encourage corporate giving and increase the strength of the corporate partnerships we already have. * As of 7/31/2017

VA Caregiver Support Program 2016 Total Tickets: 2,215 Cost Savings: $2,785,056 2017* Total Tickets: 1,215 Cost Savings: $788,015 -Recently under fire -offers training, educational resources, tools to succeed and a stipend -only national non profit partner HERO MILES can be used TWICE a YEAR * As of 7/31/2017

Our Partners The program is based on partnerships with these hotel chains. Marriott, La Quinta, Wyndham, Best Western, and AmericInn allow their loyal customers to donate rewards points to our program. Hilton donates a lump sum of points at a corporate level and Choice Hotels donates cash. The program has grown rapidly since it’s inception 5 years ago in 2012. We have now provided over 10,000 nights of lodging to families.

Program Data 2016 2017* Since Inception Families Served 1373 812 4388 Nights of Lodging 3793 2459 13,352 Rewards Points Used 38,681,459 10,066,000 156,702,683 Cash Spent $309,495 $342,867 $695,266 Savings to Families $667,650 $447,784 $2,181,376 In the past 5 years this program alone has saved families over $2 million! This chart shows some significant changes in the program. As you can see, more than halfway through this calendar year we have used less than a third of the rewards points used in 2016. This is not by choice but because of the lack of points available to us. The demand for the program continues to grow and so does the amount of cash spent. We are working hard at trying to find ways to encourage corporate giving and increase the strength of the corporate partnerships we already have. * As of 7/31/2017

2016 2017 Top 5 Frequent Users VA 2016 Active Duty 2016 Bay Pines, FL 673 Fort Bliss Army Medical, TX 297 Tampa, FL 241 San Diego Naval Medical, CA 242 Pittsburgh, PA 193 Fort Hood Army Medical, TX 52 Eastern Colorado 180 Brooke Army Medical, TX 35 Salt Lake City, UT 114 Camp Pendleton Marine Base, CA 31 2016 Here are the Fisher Houses who often use the hotel program. Note the differences between the VA facilities and active duty houses. In March of 2017, the VA system asked those houses who had a GPF (General Post Fund) of more than $1 million to take on the lodging of guests in hotels. Some of your friends groups are able to assist the houses that need extra lodging. Thank you for that. VA 2017* Active Duty 2017* Tampa, FL 475 Camp Pendleton Marine Base, CA 61 Bay Pines, FL 288 San Diego Naval Medical, CA 58 Portland, OR 78 JBLM Madigan Health Care, WA 32 South Texas, TX 71 Walter Reid Naval Medical, MD 18 Long Beach, CA Fort Hood Army Medical, TX 2017 * As of 7/31/2017

Home Base Program 2016 2017* Nights of Lodging 1027 2250 Savings to Families $248,442 $561,097 *Projected for 2017 Last year we began supporting a program called Home Base in Boston. It is part of the Red Sox Foundation. -Two week clinical program is designed to help active duty and veteran families suffering from PTS and TBI. -FHF pays for the lodging of the service member and their families. As you can see, we are providing a substantial amount of support to these families as they recover.

Warrior Games Family Program Athletes: 200 Family Members: 400 The Family Program includes: Round-trip airfare Lodging and transportation Meals Access to all sporting events Team Gear And More! Supported by NAVY Fisher Houses and Hines VA Fisher House Video is YouTube, once you open the link. (Click full screen) 2017 Warrior Games Video