roadfreight

Product Specification Weight: up to 2,500 kg Volume: up to 12 cubic metres Loading metres: up to 2 loading metres Maximum height: 220 cm Maximum width: 240 cm Packing: all conventional package classes packing avoiding damages during transit, suitable for transshipment Bar code: EAN128

System Alliance Groupage freight network in Germany Cooperation of medium-sized freight forwarders Area-wide procurement logistics models Certified Quality Management according to DIN EN ISO 9001:2000 ff. and 14001 AEO-F status (customs simplifications / security and safety)

Facts & Figures 1 central hub (Niederaula) 42 regional operations nationwide 6,000 distribution vehicles 10,000 employees Tonnage of more than 3.67 million tons (excl. part loads/full loads in 2013) More than 9.67 million domestic shipments

Standard Services 24/48 hour groupage service throughout Germany (excl. islands) Area-wide procurement logistics models Consistent Tracking & Tracing

Premium Services Premium Service Next Day Premium Service Next Day 8 Premium Service Fix Premium Service Fix 8 Premium Service Fix 10 Premium Service Fix 12 Premium Service Window

Special Services Premium Service Advice Premium Service Advice latest 1h prior to delivery Premium Service Delivery to the point of use (1-man-handling) Premium Service Communication of delivery note Premium Service Cash on delivery (COD) Premium Service Quick cash on delivery (COD) Premium Service Immediate return of shipments Premium Service Thermo Premium Service Redemption of packaging material

ServicePlus Delivery to or collection from the point of use with all additional services always through a two-man service team Comprehensive door-to-door transport of transport-sensitive and heavy or bulky goods in Germany Notification by phone from the delivery vehicle one hour prior to arrival at the latest

ServicePlus - Special Services TV sets: unpacking, setting up, putting into operation (automatic station scan) Sports equipment: unpacking, installation service (maximum duration of 10 minutes) Washing machines: unpacking, setting up, connection Returns (if necessary, reverse set- up and connection services) White goods: Unpacking, setting up, door stop change, plugging in (electricity) Transport packaging for returns If required and ordered by the customer: Take away of used goods Furniture: unpacking, ready-to-use installation service (maximum duration of 10 minutes)

European Groupage Europe-wide network with own national companies and selected competent partner companies System transportation to 37 countries in Europe through more than 100 export and import line hauls Member of the European cargo network System Alliance Europe

Hellmann partner network in Europe Own branch offices in Germany, United Kingdom, Poland, Spain, Turkey, Baltic countries, Russia, Ukraine and Belarus 11 partner companies

System Alliance Europe Open network of medium-sized market-leaders in the field of groupage transportation within Europe 3.7 million shipments 1.6 million tons 52,000 employees All members of System Alliance Europe work according to defined structures and processes. Full transparency through standardized IT systems Electronic archiving of PODs with online access Track & Trace

Standard Services Digital transfer of shipping data Tail-lift delivery Track & Trace Procurement Logistics PODs online*

Premium Services Time and date services for export shipments to: Timely services with assured delivery on the first possible delivery day; optionally by 10 or 12 am, dependent on the delivery area Austria - Belgium - Bulgaria - Czech Republic - Denmark - Finland - France - Hungary - Italy - Luxembourg - Netherlands - Norway - Poland - Portugal - Romania - Slovakia - Slovenia - Spain - Sweden - Switzerland - United Kingdom Firm commitment to observe fixed delivery dates with delivery by 10 or 12 am, dependent on the delivery area

Special Services Customs clearance Intrastat declaration Handling of dangerous goods Delivery according to prior agreement Premium Services* Delivery on payment guarantee (COD/CAD) Euro pallet exchange on delivery* Insurance services *only in defined countries

Departure frequency from Hellmann branches Germany MK SI BE AM HR EE LU FR NL DE AT FI NO GB IE TR LT LV RU BY UA IT GR BG AL BiH DK RS PL PT RO GE AZ SE CH SK ES CZ HU MD Departures daily 1-2 x per week 3-4 x per week

Hellmann Abhol-App (This feature is only available in Germany) Instruct collections with the smartphone Enter your shipment details in a few steps Location request via GPS For existing and new customers Free available for Apple iOS, Android and Microsoft Windows Phone 8 Apple iOS: https://itunes.apple.com Android: https://play.google.com Microsoft Windows Phone 8: http://www.windowsphone.com/

Hellmann Track & Trace App The mobile alternative to the web track & trace Smart tracking of road, sea and airfreight consignments Simple search via One-Field-Seach and scan-function Individual administration of search queries to aways keep an overview Contact us directly via the App Apple iOS Android

"Produktinfothek" Under www.hellmann.net/de/germany/produktinfothek/region the customer will have access to the following up-to-date information Europe-wide by entering his location‘s postcode: Responsible Hellmann branch office in Germany Days of departure Standard transit times Responsible forwarding agent in the destination country Loading schedule Premium Services (only in defined countries) Country information

Security Unloading/loading control and receiving inspections on a package level (bar code EAN128) All-encompassing video surveillance by a sophisticated camera system within the handling terminals ensures the necessary security. Integrated interface controll on all transport stages Security boxes Utilization of steel swap bodies Individual handling by qualified personnel Active Risk Management

Sustainability Economic sustainability Calculation of CO2 emission by means of emissions calculators Continuous Improvement of Processes (CIP) Close to nature designing of the premises Assurance of the service quality Environmental sustainability Social sustainability Environmental Management System as per ISO 14001:2009 "Work and Family Life" model Inhouse training through the Hellmann academy Use of the 'Long Truck' Rail Solutions - efficient rail transportation Promotion programs for young executives CO2 emission reduction

How can we help you? www.hellmann.com