Mental Health Association in New York State, Inc. Annual Meeting    

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The Long and Winding Road-map: From Waiver Services to VBP and Other Stops Along the Way Mental Health Association in New York State, Inc. Annual Meeting     Gregory Allen, MSW Director Division of Program Development and Management Office of Health Insurance Programs, NYSDOH October 28, 2016

October 28, 2016 BH Statewide Overview A disproportionate amount of total cost of care and hospital visits in NYS can be attributed to the BH population Total Medicaid Pop. Excluding Medicaid BH Pop. Medicaid members diagnosed w/ BH Total PCP Visits from Medicaid Members: 17,238,730 Total ED visits from Medicaid Members: 3,139,985 Total Medicaid Cost of Care in NYS: $48,048,379,392 Total Medicaid Admissions: 1,093,041 Overview: Medicaid members diagnosed with BH account for 20.9% of the overall Medicaid population in NYS The average length of stay (LOS) per admission for BH Medicaid users is 30% longer than the overall Medicaid population's LOS Per member per month (PMPM) costs for Medicaid Members with BH diagnosis is 2.6 times higher than the overall Medicaid population Source: SIM Database. 2014 Claims Data – analysis based on data from January – December 2014. New York State.* * This data includes Medicaid Members with 1+ Claims with primary or secondary diagnosis of behavioral health issues

Current Challenges in BH October 28, 2016 Current Challenges in BH Large system with wide range of provider services and expertise Heavy reliance on fee-for-service (FFS) payment methodology that incentivizes volume and may not pay for what is really needed Lack of accountability for high-need patients Few incentives to support BH / PC integration Barriers to information sharing within health and social services systems (MCO, criminal and juvenile justice, homeless systems) Lack of follow-up care following discharge from inpatient admissions High re-admission rates for BH and substance use disorder (SUD) populations Source: The New York Department of Health. A Plan to Transform the Empire State’s Medicaid Program: Multi-Year Action Plan. NYSDOH DSRIP Website. Published 2012.

October 28, 2016 The 1115 Waiver Governor Cuomo created the Medicaid Redesign Team (MRT) to develop reforms to improve health outcomes and further savings. $6.42 billion dollars of savings were reinvested and designated to DSRIP. The MRT developed a multi-year action plan. We are still implementing that plan today. 1115 Waiver Better care Lower cost Better health MRT $17.1 billion Federal savings generated by MRT reforms $8 billion Savings reinvested in NYS $6.42 billion Designated to DSRIP CMS Triple Aim

From Waiver Services to VBP and other Stops Along the Way October 28, 2016 Road-map Toward Improved MH From Waiver Services to VBP and other Stops Along the Way Behavioral Health (BH) VBP Notable BH Initiatives Stemming from the MRT: Expansion of Collocated BH and Primary Care (PC) Health Home (HH) BH Work Group BH Reinvestment: Care Coordination, Access to Affordable Housing, Health Information Exchange, and in other non-clinical services and supports 2015: As part of DSRIP, NYS undertakes an ambitious payment reform plan working towards 80% value based payments by the end of the waiver period. DSRIP 2014: As part of the MRT plan NYS obtained a 1115 Waiver which would reinvest MRT generated federal savings back into redesigning NYS’s healthcare delivery system known as DSRIP MRT 2011: Governor Cuomo created the MRT which developed a series of recommendations to lower immediate spending and propose future reforms

DSRIP Objectives aligned with MH October 28, 2016 DSRIP Objectives aligned with MH DSRIP as a transformation tool Goal: Reduce avoidable hospital use – Emergency Department (ED) and Inpatient – by 25% over 5+ years of DSRIP Remove Silos Develop Integrated Delivery Systems Enhance PC and Community-based Services Integrate BH and PC DSRIP was built on the Center for Medicare and Medicaid Services’ (CMS) and the State’s goals towards achieving the Triple Aim: Better care Better health Lower costs To transform the system, DSRIP will focus on the provision of high quality, integrated primary, specialty and BH care in the community setting with hospitals used primarily for emergent and tertiary level of services Its holistic and integrated approach to healthcare transformation is set to have a positive effect on healthcare in NYS Source: The New York State DSRIP Program. NYSDOH Website. & New York’s Pathway to Achieving the Triple Aim. NYSDOH DSRIP Website. Published December 18, 2013.

Advanced & Integrated BH/PC October 28, 2016 BH Landscape MCO Role: -Insurance Risk Management -Payment reform -Hold PPS/Other Providers accountable -Data analysis -Member communication -Out of PPS network payments -Manage pharmacy benefit -Enrollment assistance -Utilization management for non-PPS providers -Fully Integrated Duals Advantage (FIDA)/Managed Long Term Care (MLTC) plans maintain care coordination NYS Healthcare Initiatives: -Set the framework for healthcare delivery system reform -Establish local performance network and specialized projects -Promote better care delivery through performance incentives MCO DSRIP VBP PPS/ VBP Contractor Role: -Be held accountable for patient outcomes and overall healthcare cost at local level -Accept/distribute performance payments -Share actionable performance data with network -Provide process data to Plans/State -Explore ways to improve population health VBP Contractors PPS* HARP Role: -Manage care for adults with significant BH needs -Facilitate the integration of physical health, MH, and substance abuse services for individuals requiring specialized approaches - Offer access to enhanced benefit packages designed to provide the individual with specialized services not currently covered under the State plan Program Role: -Provide coordinated and integrated care to targeted populations -Care management for Medicaid members -Participation in alternative payment systems -Support all reforms and help link systems through integrated care management HARP** Advanced & Integrated BH/PC HH HH Role: -Manage care for high risk populations *PPS= Performing Provider Systems **HARP= Health and Recovery Plans

DSRIP as a Tool for Improved MH Delivery October 28, 2016 DSRIP as a Tool for Improved MH Delivery

DSRIP Domain 3 Requirements driving service integration October 28, 2016 DSRIP Domain 3 Requirements driving service integration In the early stages of DSRIP, PPS were required to implement at least one BH strategy project from the Domain 3 – Clinical Improvement Projects category. 3.A Projects: BH 3.a.i - Integration of PC and BH services 3.a.ii – BH community crisis stabilization services 3.a.iii - Implementation of evidence-based medication adherence program (MAP) in community-based sites for BH medication compliance 3.a.iv - Development of withdrawal management capabilities and appropriate enhanced abstinence services within community-based addiction treatment programs 3.a.v - Behavioral Interventions Paradigm (BIP) in Nursing Homes

Representing approximately 50 patients Case Study: Medicaid Accelerated Exchange (MAX) Integrating BH and PC Services Lutheran – Case Study (Data reflects Dec ‘15 – May ‘16) The cohort is defined as BH members with a chronic condition of diabetes Representing approximately 50 patients Actions Interim Results Before (Dec’15 - Mar’16) After (Apr’16 - May’16)  Workshop 1 Implemented Social Worker (SW) appointment confirmation calls with BH members Incorporated open-access slots in SW schedule to facilitate warm hand-offs Workshop 2 Established new process for preventive screenings Initiated workflow to connect ED patients to primary and BH services Workshop 3 Integrate service expansion Develop ‘Levels of Care’ guidelines Linkage with ED psychiatrist to facilitate bi-directional referrals Scale processes to all providers 32% 91% +59% Screening Compliance 16.5% 4.3% -12.2% BH no-show rate

Case Study: MAX Integrating BH and PC Services Care Compass Network – Case Study 337 adults 20-50 years with mild/acute depression scoring 10+ on the PHQ Patient Success Story: PCP ‘warm hand-off’ and introduction of SW to patient in exam room! Process Improvements Quantitative Results   Baseline (Timeframe: Sept. ‘15 – Feb. ‘16) Post-MAX Launch Mar. ‘16 – Aug. ‘16) Data Element Total Baseline Total Post-MAX PHQ Screening Compliance 1,297 Warm Handoff Count (Patients received brief intervention with SW and attended a follow up session with SW) 156 Number of Patients with a score of 15 or higher who were connected to BH 85 Improvement in PHQ Score 36 showed an improvement of between 1-12 reduction in PHQ-9 Patient Identification Care Planning Management Follow-up Implemented referral and warm handoff processes Implemented waiting room screening processes Expanded screening to include SBIRT Implemented full-time SW Implemented integrated care plan Continuous provider education Data tracking and reporting Electronic Medical Record referral process Brief intervention and connection facilitated by SW Collaborative care planning and management (“Mini huddles”) BH shadowing of PCP to further embed BH into practice Implemented ED follow-up process with Lourdes SW Implemented Health Home processes

October 28, 2016 Moving towards VBP

Reforming the Payment System toward Value October 28, 2016 Reforming the Payment System toward Value HH care management payments will be part of VBP arrangements Value Based Payments (VBP) An approach to Medicaid reimbursement that rewards value over volume An approach to incentivize providers through shared savings and financial risk A method to directly tie payment to providers with quality of care and health outcomes A component of DSRIP that is key to the sustainability of the program By DSRIP Year 5 (2020), all MCOs must employ VBP systems that reward value over volume for at least 80 – 90% of their provider payments This will ensure DSRIP transformation efforts remain successful Volume Value Volume Value Source: New York State Department of Health Medicaid Redesign Team. A Path Towards Value Based Payment, New York State Roadmap for Medicaid Payment Reform. NYSDOH DSRIP Website. Published March 2016.

Different Types of VBP Arrangements October 28, 2016 Different Types of VBP Arrangements HH care management payments will be part of VBP arrangements Types Total Care for General Population (TCGP) IPC Care Bundles Special Need Populations Definition Party(ies) contracted with the MCO assumes responsibility for the total care of its attributed population Patient Centered Medical Home (PCMH) or Advanced Primary Care (APC), includes: Care management Practice transformation Savings from downstream costs Chronic Bundle (includes 14 chronic conditions related to physical and behavioral health related) Episodes in which all costs related to the episode across the care continuum are measured Maternity Bundle Total Care for the Total Sub-pop HIV/AIDS MLTC HARP Contracting/Network Parties IPA*/ACO**, Large Health Systems, FQHCs, BH Providers and Physician Groups IPA/ACO, Large Health Systems, FQHCs, BH providers and Physician Groups IPA/ACO, FQHCs, Physician Groups and Hospitals IPA/ACO, FQHCs, BH Providers and Physician Groups *IPA= Individual Provider Association **ACO= Accountable Care Organization

Questions? DSRIP Email: dsrip@health.ny.gov