Nancy Griffing - 35★45 Consulting™ Emerging Trends in Legal Practice and Best Practices for LexisNexis Portfolio Nancy Griffing - 35★45 Consulting™

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Emerging Trends in Legal Practice Introduction Topic 1 – Case Study Topic 2 – ABA 2014 Legal Technology Survey Topic 3 – Interactive Discussion on Trends Conclusion / Q&A

Emerging Trends in Legal Practice – Case Study Mr. Smith, IP Attorney develops new web based application. Approaches 35★45 Consulting™ about partnering. Mr. Smith, former software development engineer who wrote docket control program as a young attorney. Docket control program still being used by his firm. Mr. Smith has invested $500,000 over a 4 year period of time in his dream product.

Emerging Trends in Legal Practice – Case Study Feature Set: Browser based, MAC friendly Can be hosted internally or Cloud delivered Rules based docket control for IP Great Document Management Work Flow Matter Management Instant Billing Work Flow based time capture

Emerging Trends in Legal Practice – Case Study Matter Management Calendar & Docket Time Management Billing GL Accounting Trust Accounting Document Management Missing Items: X X X

Emerging Trends in Legal Practice – Case Study Developer’s Expectations: Pricing Model: $500-$1,000/month/attorney (SAAS) Support Included 30 Firms on “Close Acquaintance” List in Target Market 15-40

Emerging Trends in Legal Practice – Case Study Firm #1 – Most Likely to Adopt New Program …….  they bought a site license to Juris and Timesheet in 2000 - and haven’t upgraded since No Juris maintenance fees Site license to CPI for docketing bought in 2004 No CPI maintenance fees No document management - all files are stored on a K drive in an A-Z.   Mr. Smith’s Conclusion: “I couldn’t believe it!!!”

Emerging Trends in Legal Practice – Case Study Conclusion – Diametrically Opposing forces: Embrace Technology It works – Don’t touch it!

ABA 2014 Legal Technology Survey Report The ABA Legal Technology Resource Center (LTRC) has been publishing the Legal Technology Survey Report for more than twenty years.

ABA 2014 Legal Technology Survey Report – Security

ABA 2014 Legal Technology Survey Report – Cloud Computing Survey participants answering “yes” to the basic question of whether they had used web-based software services or solutions held steady at 30%.

ABA 2014 Legal Technology Survey Report – Cloud Computing Although priorities vary by firm size and practice area, in general, the six most desired features (each earning at least 30% of the votes, with case/matter management getting 48%) listed were: Centralized case/matter management Document management Time and billing Scheduling/reporting Contact management Conflict checking

ABA 2014 Legal Technology Survey Report – Practice Management Practice Management - According to the 2014 ABA Legal Technology Survey Report, just 49% of respondents reported having practice management software available.

ABA 2014 Legal Technology Survey Report – Practice Management

Law Firms & Technology – ABA Legal Technology Survey Report Blogging and Social Media - Are blogging and social media use leveling off among lawyers? The 2014 Legal Technology Survey Report seems to indicate that this may be the case—at least for some lawyers.

ABA 2014 Legal Technology Survey Report – Legal Research

ABA 2014 Legal Technology Survey Report – Mobile Technology Mobile Technology - Tom Mighell Survey data from 2014 paint an intriguing picture of lawyers’ use of mobile technology. Logical and anecdotal evidence tells us that lawyers should be using mobile devices more and more for law-related activities, but the data is mixed.

ABA 2014 Legal Technology Survey Report – Virtual Office Virtual Practice- only 7% of respondents overall answered that question affirmatively Secure Client Portals- 22% of respondents to the Survey reported using a secure client portal Web-based Client Interaction- with 35% of respondents overall citing it as a defining characteristic Virtual Office & Technology- nearly 75% of respondents reported telecommuting Cloud Computing- only 30% of respondents to the Survey reported that they’d used the cloud

ABA 2014 Legal Technology Survey Report – Litigation Technology Deposition/transcript management software is 32% in 2014, compared to 52% in 2011. Trial presentation software is 30% in 2014, compared to 47% in 2011. Litigation support software is 41% in 2014, compared to 60% in 2011.

ABA 2014 Legal Technology Survey Report – Solo/Small Firm Software Usage Email software Microsoft Outlook leading the way Remote access 49% of solo practices but 83% of small firms E-fax 73% of solo practices and 70% of small practices, Rightfax and MyFax Voice recognition 31% of solo practices and 28% of small practices. Dragon NaturallySpeaking dominates the market. PDF creation 90% of solo and small firms Document management a bit more than a third of solo and small firms

ABA 2014 Legal Technology Survey Report – Solo/Small Firm Software Usage Document assembly 43% of solo practices and 52% of small practices. HotDocs is the most common brand Project management 31% of respondents overall have such software available, that drops to 18% for solos and 20% at small firms Anti-virus software 93% availability at solo practices and 90% availability in small firms. Symantec, McAfee, and AVG are common brands.

Emerging Trends In Legal Practice – Now for your opinion ?

Best Practices for LexisNexis Portfolio Introduction Topic 1 – What I learned from LexisNexis Topic 2 – Is a handshake enough? Topic 3 – Fill in the Gaps! – What do clients want? Topic 4 – Tools of the Trade Conclusion / Q&A

Best Practices for LexisNexis Portfolio What I learned from LexisNexis Sell all of your Services Ball Park Estimates to qualify leads Quotation format – fast and furious Scope Creep is Evil - Change Orders are Fantastic! Client Sign-Off at Critical Points Weekly updates - Project Management Screen

Best Practices for LexisNexis Portfolio Is a handshake enough? Qualify the Client Quotation Statement of Work Engagement Letter/Service Level Agreement Client sign-off at Critical Phases

Best Practices for LexisNexis Portfolio Fill in the gaps What does the client want? Do you have the skills to provide this? Do you know someone who has these skills to partner with? Can you deliver?

Best Practices for LexisNexis Portfolio Fill in the gaps with New Skills SQL Reporting Services SQL Maintenance Plans and Monitoring Mini side applications Custom Program Links Designed to meet Client’s Needs Live Spreadsheet Links Law Firm Financial Analysis

Best Practices for LexisNexis Portfolio Tools of the Trade Programs That Help You Do Your Job Microsoft Office365 MS Lync OneNote OneDrive Ticket System

Best Practices for LexisNexis Portfolio – Tools of the Trade Office 365 Outlook is what attorneys are using Quick access to all of your MS Programs Shared Calendars and Email Inboxes with security access

Best Practices for LexisNexis Portfolio – Tools of the Trade MS Lync Instant Messaging Logs Conversations Screen Sharing Recording Log to Outlook Free

Best Practices for LexisNexis Portfolio – Tools of the Trade Ticket Tracking Logs Conversations and replies Assignment of task or incidents De-duplicates responses

Best Practices for LexisNexis Portfolio – Tools of the Trade MS OneNote Client Notes at your Fingers Stylus now works on iPAD Apps for your device Synchs to OneDrive for cloud access Perfect for documenting client work

Best Practices for LexisNexis Portfolio – Tools of the Trade OneDrive Cloud Storage Access Security Client Portal Available on your devices for accessing data through app

Best Practices for LexisNexis Portfolio – Now for your opinion ?

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