Practical Management Training

Why Study OB & Management? The better you can work with people, the more successful you will be in both your personal and your professional lives. Employers want to hire employees who can participate in managing the firm. Even nonmanagers (Individual Contributors) are being trained to perform management functions. Copyright © 2006 Thomson Business and Economics. All rights reserved.

What Is a Manager’s Responsibility? The individual responsible for achieving organizational objectives through efficient and effective utilization of resources. Participative? The Manager’s Resources Human, financial, physical, and informational Performance Means of evaluating how effectively and efficiently managers use resources to achieve objectives. Today often means “How” as well as “What” Copyright © 2006 Thomson Business and Economics. All rights reserved.

3000 BC Sun Tzu Tzu wrote a book called The Art of War Military book strategic management originates from military.

1776 Adam smith smith wrote his well- known book the “wealth of nations,” The book touches upon such broad topics about management such as the division of labor, productivity, and free markets.

1908 Henry Ford 1908 Henry Ford an American industrialist, the founder of the Ford Motor Company, Development of the assembly line technique of mass production

Fredrick Taylor 1911 Fredrick Taylor: Frederick Winslow Taylor was an American mechanical engineer The father of the scientific management.

Cont.…. He wrote “the principles of scientific management.” He invented the functions of management (Planning, Organizing, Leading and controlling). Taylor believed that man is like a machine and all workers were motivated by money

1930 Elton Mayo George Elton Mayo was an Australian born psychologist, industrial researcher, and organizational theorist. Established the scientific study of what today is called organizational behavior

1943 Maslow's Maslow's hierarchy of needs is a theory in psychology proposed by Abraham Maslow

Components of management OPERATIONS FUNCTIONS SKILLS TRENDS

Operations Planning Organizing Directing Control

Other three operations Co-ordination (under planning) Selection (Under organizing) Implementation (under Controlling )

Planning Strategic planning Operational planning Balanced Score card

Organizing Time organizing Individual organizing Task organizing

Direction Motivation Communication Leadership

Controlling Criteria Measurement Corrective action

Functions Personnel management Purchasing Finance Production/service Marketing

Skills Decision making Presentation skills Negotiation skills Meeting management (Nominal group) Listening

Trends Team management (Organizational behavior) Change (individual change and organizational change) Learning organization Management Ethics Delegation