HERO Patient Navigation Arm Monthly Meeting October 21, 2016 Via Zoom

Welcome! Introductions and check-in Names, Contact (email or phone), Preferred Titles and Sites onto the Project HERO page on HepFree.NYC. Please also provide an update on your site and program enrollment. 15min

Agenda Introductions Data & Reporting Updates Study Protocol Materials Review Patient Navigation Workflow Monthly TA Meetings and Program Calendar Resources 1min

Patient Navigation Form REVIEW Patient Navigation Form The Patient Navigation Form documents patient’s: Demographic/contact information Hep C medical history Need for referrals Care coordination services Hep C medical care progress Discharge/transition plan The form is an exact replica of the Patient Navigation Database. (3min) (Side 1 of form) PNs can use the Patient Navigation Form as a guide to document patient data and PN services during individual encounters, but must submit monthly data via the database. Each site usually develops their own process for documenting Check Hep C program data. Update the form after each encounter. Keep form in the patient’s chart. Changes: New Checkboxes for health promotion 1 and 2, and Care plan Fields for decline to answer Added transportation Added back patient navigation service level

Patient Navigation Form REVIEW Patient Navigation Form The Patient Navigation Form documents patient’s: Demographic/contact information Hep C medical history Need for referrals Care coordination services Hep C medical care progress Discharge/transition plan The form is an exact replica of the Patient Navigation Database. (1min) (side 2 of form) PNs can use the Patient Navigation Form as a guide to document patient data and PN services during individual encounters, but must submit monthly data via the database. Each site usually develops their own process for documenting Check Hep C program data. Update the form after each encounter. Keep form in the patient’s chart.

Patient Workflow Overview (3min) (Side 1 of form) PNs can use the Patient Navigation Form as a guide to document patient data and PN services during individual encounters, but must submit monthly data via the database. Each site usually develops their own process for documenting Check Hep C program data. Update the form after each encounter. Keep form in the patient’s chart. Changes: New Checkboxes for health promotion 1 and 2, and Care plan Fields for decline to answer Added transportation Added back patient navigation service level

Patient Navigation Database Patient Navigation Form Reporting Enter patient navigation activities completed into the Access Database each month Submit database through Biscom (secure file sharing system) An account login is provided for you Login through bit.ly/loginbiscom Upload database and send to Angie Woody awoody@health.nyc.gov Note: Don’t send database or patient identifying information over e-mail (3min) Patient Navigation Database Biscom Patient Navigation Form

Case Presentation Challenging or successful cases Next month volunteer? (2min)

Monthly TA Meetings Format: 1.5 hours (after this), once a month Announcements and Program Updates Data Presentation (showcase overall program data relevant to program timeline, highlight outstanding performance, discuss challenges and best practices) Case Discussion *Special Training Topic* Topics: Hep C Clinical Update Medication Prior Authorization Follow up strategies for hard to reach individuals Liver cancer screening recommendations (2min)

Program Calendar Monthly TA Meetings (Third Friday 12-1:30 PM) Database Submission (First Friday 5PM) 10/21/16 11/4/16 11/18/16 12/2/16 12/16/16 1/6/17 1/20/17 2/3/17 2/17/17 3/3/17 3/17/17 4/7/17 4/17/17 5/5/17 5/19/17 6/2/17 6/16/17 7/7/17 7/21/17 8/4/17 (1min)

Resources Project HERO Page: www.hepfree.nyc/checkhepc Hep Free NYC: www.hepfree.nyc Calendar Healthcare Access & Meds Patient Materials Training & Professional Development HepCure Tele-Education: www.hepcure.org Webex Calendar: Webinars on Tuesdays 4:30-5:30PM on Hep C treatment related topics. See archived webinars: hepcure.tumblr.com NYC Health (Viral Hep 101; HCV Rapid Testing): bit.ly/ttapnyc (Alcohol and Hepatitis): www.bit.ly/hepsbirt NYS AIDS Institute (HCV, HIV, Motivational Interviewing): bit.ly/aidsinstitute (1min)

Contact Us Let us know if you have questions or concerns, or need help with any aspect of the program. Early identification is the key to prevention!  Angie Woody Program Assistant ddiazmunoz@health.nyc.gov (347) 396-2774 Nirah Johnson, LMSW, Director of Capacity Building and Program Implementation njohnso2@health.nyc.gov (1min)