Rewards and Recognition Program Train the Trainer

Table of Contents How to Log into People Are Everything The Home Screen Participant Profile Page Posting in the Rec Room Sending eCards Viewing Your Inboxc Giving Manager to Peer Points with eCards Adding Points from Instant Award Card Searching Reward Items Online Placing an Order Manager Dashboard

Program Overview: Welcome Letter (eMailing out 2/1/17)

How to Log Into People Are Everything Use your FirstBank username and password to log into the site at: www.peopleareeverything.com/firstbank

Home Screen

Home Screen Engagement Index on activity on the site over a rolling 30 days (# logins, eCards, Rec Room posts) This is your available points balance to redeem Access to your profile page, and to log off. Notification Bell This is your navigation bar to access pages on the site. The home screen allows you to see tiles (shortcuts) to access features available in your recognition program. To access a feature, click anywhere on the tile you want to open. You can also access these features by using the navigation bar to the left of the home screen.

Updating Your Profile To access your Profile, click on the down arrow under the Profile icon on the upper left corner drop down and select “Profile”.

Updating Your Profile On your profile you can upload a photo image, change your shipping address, track your orders redeemed and point transactions, and view your Engagement Analysis that affect your Index on the home screen.

Updating Your Profile You can also change your preferences on if you do not want your name displayed on the ‘Anniversaries this Month’ on the home screen.

Posting in the Rec Room 1. To post in the Rec Room from home screen, Click on tile bar called “Rec Room” OR 2. Click the Rec Room icon in the navigation bar to the left 1 2 1 2 1 2

Posting in the Rec Room In the Rec Room, you can: Create a new post to include pictures, video, and tag fellow colleagues Applaud an existing post Comment to an existing post 1 2 3 Click arrow to submit post 1 2 3

How to Send eCard 1. To send an eCard from home screen, Click on tile bar called “eCards” OR 2. Click the eCard icon in the navigation bar to the left 1 2 1 2

How to Send eCard Select a category to choose from by clicking on the image to open the eCards that match that category (ex. Happy Birthday).

How to Personalize an eCard Type in the To or click “Search Users” to find the person. You can also add a cc to the card. 2. Type your message Select the date you want to deliver the card. This can be a future date. Select “Display Logo” and if you want the card to show up in the Rec Room for public display. For Managers, click checkbox “Would You Like to Award Points” if you would like to include Manager to Peer points available in your balance. The minimum amount is 100 Points. You will be given a maximum of 15000 to use monthly that replenishes at the first of each month. Type in the amount of points in the grey bar up to the amount currently available. Click “Submit” when you are ready to send. 1 2 4 3 5 1 2 3 4 5 6 6

Inbox The inbox is where you can find any incoming messages, eCards or any that you have sent located under the “sent” folder. Note: Any eCards or incoming messages will notify you via EMAIL that you have an eCard or message in your inbox.

Instant Award Cards

Adding Points from Instant Award Card 1. To add points to your account from an Instant Award Card from home screen, Click on tile bar called “Instant Award Card Redemption” 1 1

Adding Points from Instant Award Card Enter the Code in the box (located on the back of the card) Click “Add” and Click “Close” to close the window Points will show up instantly under your point balance 1 2 3 1 2 3

How To Search Reward Items Online At the top of the page, click the “Select Reward” button to start your search for items available to choose from.

Searching Reward Items Online You can type in a specific manufacturer or item name 4 You have three options with items displaying on the screen click “Details” for more info Click the heart symbol to add as a favorite Click “Add to Cart” to select the add to receive Click Shopping Cart to complete your order 1 2 3 4 3 1 2 To find items in a category, click the “+” sign to expand the category to select a more specific type of item which will list the items to the right of the screen

How to Order Your Reward(s) Click the Checkout button below to complete the ordering. 1

How to Order Your Reward(s) Add in your address if it’s not on file and click Next below.

How to Order Your Reward(s) Confirm the address you want to use by selecting one of the options below

Manager Dashboard 1 4 3 2 1 M2P Points Balance Manager can view only their team/org level assigned from data load Sort by First Name, Last Name, Org Unit Analytics allow manager to view reports on usage and events which can be exported into pdf, excel, etc. 1 2 3 4