When all group members can agree with the group’s decision, whether or not it was their favorite option, you have …

Consensus

This kind of leader is a person of vision, who has a lot of personal charisma

Transformational

This document describes the goals or mission of the group

Group charter

Silent idea generation before group discussion is called …

Nominal group technique

This type of conflict relates to how group members get along with one another

Affective

In this conflict management strategy, you give in to the other party

Accommodating

In this situational leadership strategy, the leader is an encourager and cheerleader

Selling

When giving this kind of feedback, you talk about the processes the group uses

Procedural

This can happen when a group is too cohesive

Groupthink

This planning tool can be used to help a group figure out all the tasks that need to be done, and in what order

PERT diagram

This is what happens when group members talk about things they already know, rather than introducing new ideas into the discussion

Information bias

A leader who is not elected, but becomes the leader through the acceptance of other group members, is called

Emergent

If I say, “that’s a stupid idea,” I am giving you this kind of feedback

Evaluative

If I threaten to punish you, I am exerting this kind of power

Coercive

In this method of generating ideas, you aim to compile as many suggestions as possible, without evaluating them

Brainstorming

In this method of generating ideas, you aim to compile as many suggestions as possible, without evaluating them

Brainstorming

In this kind of conflict, one side wins and the other side loses

Competitive

A decision making method where each member gets an equal say in the outcome is called

Voting

If you admire someone and want to be like them, they have this

Referent (or Reference) Power

The standard agenda has this many steps

Six

When two interdependent parties both want a limited resource, we have

Conflict

This kind of conflict occurs when someone violates expected standards of behavior

Normative

If someone has the ability to give you attention or favors for certain behaviors, they have this

Reward power

The use of positive interpersonal influence is called

Leadership

The written record of what happened during a meeting is called …

Minutes

A document that describes the behavior that is appropriate in a group is called …

Code of conduct

Feedback that provides advice on how to act or communicate is called

Prescriptive