#digitalstudent http://digitalstudent.jiscinvolve.org Approaches to engaging students Sarah Knight, Head of change: Student experience, Jisc A Birmingham 04/04/17 #digitalstudent http://digitalstudent.jiscinvolve.org

Questions for today’s session What approaches to engaging students do you currently use within your organisation? How are you (or how do you plan to) engage students in your project? What works? What resources can I use? Approaches to engaging students

Where are you now? Consultation Opportunities are provided for students to express individual opinions, perspectives, experiences, ideas and concerns Involvement Opportunities are provided for students as individuals to take a more active role Participation Decisions are taken by students to take part or to take a more active role in a defined activity Partnership There is a collaboration between an institution or department or faculty and student, involving joint ownership and decision making over both the process and the outcome NUS Student Engagement toolkit – http://bit.ly/2oV07xG I would like you to pause and consider this model and consider where your university is is in relation to its current practices on engaging students in technology related projects and practices? Can you share an example with your neighbour? Consider how much and how deep your practices are?

Working in partnership: a definition Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all) Working in partnership: a definition 08/11/2017 “Partnership is fundamentally about a relationship in which all involved – students, academics, professional services staff, senior managers, students’ unions and so on – are actively engaged in and stand to gain from the process of learning and working together. Partnership is essentially a process of engagement, not a product. It is a way of doing things, rather than an outcome in itself.” Healey, M., Flint, A. and Harrington, K. (2014) Engagement through partnership: students as partners in learning and teaching in higher education. York, Higher Education Academy. Available at: http://bit.ly/1gztC3u Working in partnership with students facilitates much more than effective engagement of students in the development of their digital environment. It can also prompt and support staff to develop their own digital capabilities and enhance their practice. There is growing evidence that this approach is enabling  providers and universities to deliver more effective  student engagement activities and to engage their students in active dialogue about the digital aspects of their learning experiences as well as to explore the role of technology in supporting students’ studies and in preparing them for employment. Approaches to engaging students

Students as partners The 2014 UCISA Digital capabilities survey reports that 30% of respondents are working with students as change agents with another 46% of respondents ‘working towards’ this The 2016 UCISA Digital capabilities survey reports that 43 % of respondents are working with students as change agents with another 38 % of respondents working towards this… Champions, change agents, digital leaders, student fellows, student ambassadors, student partners, student researchers, co- designers, co-creators, co-developers, co-producers… Approaches to engaging students

Got to www.menti.com enter code: 10 84 46 Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all) Share your ideas 08/11/2017 Got to www.menti.com enter code: 10 84 46 How are you planning to engage students in your project? Eg consult, co-researchers, partners etc.. Write down your answers on post-it notes and stick up on the wall on flip charts also use mentimeter Approaches to engaging students

Students want a say Students welcome the opportunity to contribute and get involved from the start of a project They respond well to digital engagement methods Need experience of different groups represented – see the REACT project http://www.studentengagement.ac.uk, TSEP http://www.tsep.org.uk and SPARQs for resources and support Students can get involved in different ways eg Hackathons, focus groups, researchers…. Can help change relationships between staff and students Approaches to engaging students Image by Kane Reinholdtsen from https://unsplash.com/@kanereinholdtsen CC-0

Student engagement at University of Lincoln “One of the things I got frustrated with is the project-based approach, when funded projects highlight best practice in an area but that when the funding stops the wonderful ideas just die. I wanted to make sure the learning from ‘Student as producer’ was embedded into core quality processes and the annual monitoring of programmes” Professor Mary Stuart, vice chancellor, University of Lincoln, http://bit.ly/canlincoln An institutional approach to developing student engagement whereby each and every academic school and professional service is asked to work more collaboratively with students Students on interview panels for staff Each school and professional service takes its own approach to developing student engagement, as led by their Student Engagement Champion and example of one project is reformatting subject committees

Current practice? Surveys for quantitative data – but carries risk of over surveying students Qualitative techniques informative and actionable but also costliest: staff/student time, data analysis. Student co-researchers? Student reps widely used and valued but course/academic reps may lack curriculum/digital focus and user group members may not be representative Informal feedback via e.g. padlets, twitter walls, vox pops, social media - ad hoc, continuous improvement ethos, good fit with student digital uses but not comparable, longitudinal, representative, systematic etc Data analytics: early days but clear opportunities e.g. to correlate different factors: is data available in forms that would allow for this yet? Who would be responsible? Approaches to engaging students

Resources to use and adapt to your context Approaches to engaging students

Viewpoints: a framework/process to support change http://wiki.ulster.ac.uk/display/VPR/Workshop+Toolkit Approaches to engaging students

Viewpoints cards Available from http://bit.ly/jisc-partnership Approaches to engaging students

Developing successful student staff partnerships Benefits of student-staff partnerships Quick start Viewpoints implementation framework, resources and guidance: partnership setup partnership implementation capabilities, development and accreditation sustaining and embedding partnerships based on evaluation of impact Case studies Webinars Other agency initiatives Online guide available from: http://bit.ly/jisc-partnership Approaches to engaging students

Focus group process Learner profile Focus group process Card sort Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all) Focus group process 08/11/2017 Tools to support you: Learner profile Focus group process Card sort https://digitalstudent.jiscinvolve.org/wp/skills-study/key-outputs/ http://bit.ly/FEdigitalstudentoutputs Approaches to engaging students

Card sort activity and learner profile Approaches to engaging students

Digital students are different posters http://bit.ly/FEdigitalstudentoutputs Approaches to engaging students

Enhancing the digital student experience postcards Available to download from: http://bit.ly/FEdigitalstudentoutputs Approaches to engaging students

Starting conversations The tools are starting points for discussions between staff and students about what is working in the digital learning environment and what you can work together to improve. They can be used in student-staff liaison meetings or your students’ unions can use the tool to facilitate a discussion with course representatives to identify good practice and areas for enhancement Approaches to engaging students

Benchmarking the student digital experience Jisc, NUS and TSEP http://bit.ly/digstudentbenchmark Approaches to engaging students

How to use the tool? You can use the tool at a number of different levels: course, department, service area (eg. library/learning resources) or whole institution Read each of the principles and decide which of the boxes best describes your current situation Then look at the next box to the right and decide what to work towards next You may find once you look at the tool that you can find other points of good practice and new ideas for change Approaches to engaging students

Hearing the learner voice Digital learner stories and videos available from http://ji.sc/learner-stories Approaches to engaging students

Student digital experience tracker Find out more: http://bit.ly/jiscdigidataservice The Student digital experience tracker enables colleges, skills providers and universities to: gather evidence from students about their digital experience, and benchmark their data against other institutions make better informed decisions about the digital environment target resources for improving digital provision plan other research, data gathering and student engagement around digital issues demonstrate quality enhancement and student engagement to external bodies and to students themselves Approaches to engaging students

Update from open pilot March 2017 New questions with stronger focus on learning experience New question sets (HE, FE, Skills and Online learners) available from http://bit.ly/2mBHA9l Some optional and one customisable question New guidance including FAQs, Guides and CoP 140 providers signed up: over 80 launched and collecting data: 11 international universities from SA to NZ Surveys closed on 31st March: access to sector benchmarking data on 4th April: briefings available May New opportunities: working with other data sources; more customisation options; snapshot case studies; sector intelligence; BOS Approaches to engaging students

Share your ideas Discuss: Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all) Share your ideas 08/11/2017 Discuss: How could you use these resources in your project? With students and/or staff? Make notes on the flip chart Tweet with #digitalstudent Add to the Padlet - https://padlet.com/sarahknight/tracker17 Approaches to engaging students

Change Agents’ Network Conference 2017 CAN2017 Change Agents’ Network Conference 2017 Driving curriculum innovation through student-staff partnerships  Thursday 20—Friday 21 April 2017 University of Exeter, Streatham Campus   Register by noon 7th April   http://bit.ly/CANexeter Join CAN network http://www.jiscmail.ac.uk/CAN Approaches to engaging students

Find out more The Student Engagement Partnership – http://www.tsep.org.uk REACT project – http://www.studentengagement.ac.uk RAISE Network – supporting student engagement - http://www.raise-network.com/ Jisc Digital Student project – http://digitalstudent.jiscinvolve.org Jisc Student digital experience tracker - http://bit.ly/jiscdigidataservice Jisc NUS TSEP Benchmarking the student digital experience – http://bit.ly/digistudentexp Enhancing the student digital experience - http://bit.ly/digitalstudentguide Developing successful student staff partnerships - http://bit.ly/jisc-partnership Change agents’ network – http://can.jiscinvolve.org Case studies of institutional practice - https://can.jiscinvolve.org/wp/case-studies/ Approaches to engaging students

Find out more… Digital Student project Sarah.knight@jisc.ac.uk http://digitalstudent.jiscinvolve.org http://can.jiscinvolve.org #digitalstudent Except where otherwise noted, this work is licensed under CC-BY-NC-ND Go to ‘View’ menu > ‘Header and Footer…’ to edit the footers on this slide (click ‘Apply’ to change only the currently selected slide, or ‘Apply to All’ to change the footers on all slides). Approaches to engaging students