Archive Migration Service Automating Archive Migrations with BitTitan Solutions

Introduction Solution Deck Contents 1 Background 2 BitTitan Archive Migration Service 3 Customer Success 4 Migration Methodologies 5 Key Planning Points 6 Email Stub Management 7 Migration Scenarios

Introduction Solution Deck Contents 1 Background 2 BitTitan Archive Migration Service 3 Customer Success 4 Migration Methodologies 5 Key Planning Points 6 Email Stub Management 7 Migration Scenarios

Background These systems are expensive and difficult to maintain. 1 Why do we need to migrate our email archive? These systems are expensive and difficult to maintain.

Background Virtually unlimited capacity Easier to use and maintain 1 Why do we need to migrate our email archive? Virtually unlimited capacity Easier to use and maintain More affordable

Background 1 Why do we need to migrate our email archive? Email archive migrations are complex. Rely on experts and automated archive migration services.

BitTitan Archive Migration Service How Can We Help You?

BitTitan Archive Migration Service (AMS) 2 What is Archive Migration Service? 100% WHITE-GLOVE TOOLS & SERVICES EXPERTISE & PERSONNEL SEAMLESS MIGRATION EXPERIENCE

BitTitan Archive Migration Service (AMS) 2 What is Archive Migration Service? As a BitTitan Partner, your role is to: Sell AMS as your own service Rebrand Plan with your customer Consult BitTitan handles the archive migration Archive BitTitan role: Archive Migration Service

Creating a Seamless Experience for the Customer Customer Success Creating a Seamless Experience for the Customer

Customer Success 3 What do your customers want from an Archive Migration? They want a migration experience with little or no downtime. They want to have zero impact on the end user. They want all of their data available on the Destination. They want their archive message stubs to be managed appropriately. They want to decide how to manage journaling. They want to manage data for inactive users. They want their message archive to comply with regulatory requirements.

Customer Success What makes an Archive Migration successful? 3 What makes an Archive Migration successful? AVOIDING PITFALLS LOW COST SATISFACTION COMPLIANCE AUTOMATION ROAD MAP

Migration Methodologies Migrating Manually vs. Automated Processes

Migration Methodologies 4 Migrating Manually Automated Process Takes significantly longer than automated process No audit trail No evidence of regulatory compliance High failure rate More susceptible to human error Exposes data to tampering Potential data loss More reliable than manual migration Item-level auditing and logging Chain-of-custody reporting Handles message stubs Reduces cost and speeds up the migration process Multi-threaded, multi-server platform enhances performance

Source, Destination, Journaling, Legal Compliance Key Planning Points Source, Destination, Journaling, Legal Compliance

Source & Destination 5 Questions to consider http://bit.ly/2cqLGMn

Journaling 5 Journaling archive stores every piece of email for legal requirements. Over time, the journaling archive becomes extremely large. In preparation, you must consider: Does your customer need to continue journaling? Do they need their journaling archive migrated? Do you plan to leave the journal intact, and start fresh on the new system?

Journaling You cannot move an individual user’s data from the journal. 5 You cannot move an individual user’s data from the journal. You can only splice it by date and then migrate. BitTitan will help you decide what to do with the journal, and configure the archive tools appropriately.

Legal Compliance and eDiscovery 5 Must the customer provide auditing and reporting that meets industry- specific regulations? What data retention and eDiscovery requirements are required? Is the organization currently involved in any lawsuits? Is any content in the archive under litigation hold? Does the customer need to migrate “inactive” user messages and maintain chain-of-custody protocols? Does the customer need to maintain a custodian-to-data relationship during every step of the migration process?

Rehydrating on the Source and on the Destination Email Stubs Rehydrating on the Source and on the Destination

Email Stubs What they are 6 Example Mailbox Archived Mailbox Active Mailbox 8/25/2016 Email Stub 8/22/2016

Email Stubs What they are 6 Full Message Body To: From: Date: Attached: Subject: Content: … Archived Mailbox Email Stub 8/22/2016

Rehydrating Stubs The basics 6 Full Message Body To: From: Date: Attached: Subject: Content: … Archived Mailbox Email Stub 8/22/2016

Rehydrating Stubs The basics 6 Full Message Body To: From: Date: Attached: Subject: Content: … Archived Mailbox Email Stub 8/22/2016

Rehydrating Stubs The basics 6 Example Mailbox Active Mailbox 10:08 AM 8/25/2016 8/22/2016 8/22/2016

Rehydrating Stubs Preserves original message metadata The basics 6 Example Mailbox Preserves original message metadata 10:08 AM 08:03 AM Active Mailbox 8/25/2016 8/22/2016 8/22/2016

Rehydrating Stubs Preserves original message metadata The basics 6 The basics Preserves original message metadata Message ID Read Status Message Subject Recipients Send Date Example Mailbox 10:08 AM 08:03 AM 8/25/2016 8/22/2016 8/22/2016

Rehydrating on the Source 6 Destination Mailbox 3 TB Archive AMS MRS Source Mailbox 2 TB 3 TB

Rehydrating on the Destination 6 Option 1 Part Two: Rehydrating stubs with full messages Stub Messages Archived Messages Source Archive Email AMS Destination Mailbox Source Mailbox Email Stub Part One: Migrating stubs

Rehydrating on the Destination 6 Option 2 Archived Messages AMS Stub Messages Source Archive Destination Mailbox Source Mailbox Email Stub

Rehydrating on the Destination 6 Option 2 Archived Messages AMS AMS Archive Migration Stub Messages Source Archive Destination Mailbox Email Source Mailbox Email Stub MigrationWiz Mailbox Migration

Deleting Stubs 6 You can delete stubs if you have no regulatory or other reason for preserving stubs on the Destination Users will be able to access archived messages after they have been migrated. Users may be able to access archive systems via the web portal, if the functionality is available. Caution: Deleting stubs breaks the link to the archived message, rendering the legacy archive obsolete.

On-Premises and Hybrid Migration Scenarios On-Premises and Hybrid

On-Premises Exchange to Office 365 7 CLOUD Worker AMS ON-PREMISES Server File Server SQL Server Extractor

Hybrid Environment to Office 365 7 CLOUD AMS Mailbox Replicates entire mailbox ON-PREMISES MRS Microsoft Replication Service File Server SQL Server Stub Rehydration Mail Enabled Users AMS

Summary Solution Deck Contents 1 Background 2 BitTitan Archive Migration Service 3 Customer Success 4 Migration Methodologies 5 Key Planning Points 6 Email Stub Management 7 Migration Scenarios

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