Supporting the Career Development of Professional Services Staff 25 April 2017

Dr Helen Galbraith Academic Registrar and Director of Planning and Academic Administration

Task and Finish Group Recommendations Rachel Adams, Deputy Director of Human Resources Carol Hough, Faculty Business Manager, Humanities and Social Sciences

Background/Strategic Context “The effectiveness and success of our University depends crucially upon the contribution made by our staff…”

Transformation project referenced within Strategic Plan: “Continue to refine the delivery and development of professional services and related business process, to promote career development and a dynamic and innovative service to support the academic mission of the University”

Task & Finish Group Requested by the VC, sponsored by Director HR and Student Services Rachel Adams HR (Chair) Nic Ratcliffe HR Jan Kincaid LPDC Carol Hough Faculty of Humanities and Social Sciences David Myatt Faculty of Medicine and Health Sciences Ximena Canter Faculty of Natural Sciences Laurence Fuller Directorate of Planning and Academic Administration

Identifying Issues and Areas of Focus Key concerns (potential areas of improvement) as perceived by managers and members of staff: Absence of clear career pathways, therefore, individuals not developed with next role in mind. Challenges in releasing staff to participate in intensive or long-term development activity, eg shadowing and secondments. Limited mobility across Faculties and Directorates (lack of awareness/understanding of opportunities outside immediate work area).

Parigen Equality & Diversity Diagnostic Report Consider post rotation. Support and encourage staff to apply for internal opportunities. Ensure Professional Services Staff have a voice. Consider opportunities to recognise achievements.

Short-term Actions Scheme to enable mobility. Support for career planning. Developing a community of Professional Services Staff.

Supporting Flexible Career Paths and Mobility Structured approach to planning and agreeing developmental activity: Job swaps. Secondments to support career development and to enhance job performance in current role. Role of SPRE.

How this will work… Exploratory discussion during SPRE Short application form Applications reviewed by a Panel (August) Line managers/individuals agree terms Swaps take place (September) Review Semester 2 swaps

Caroline Farnell-Smith Benefits of Mobility: David Myatt Faculty Business Manager, Medicine and Health Sciences Dominique Birks Senior School Manager, Psychology Caroline Farnell-Smith Policy Officer, Equality and Diversity, SSDS

Have you thought about Global Mobility? Lisa Stoker Global Education and Erasmus Officer

Erasmus Staff Opportunities There are two types of Mobility available: Erasmus Teaching Staff Training Eligibility Criteria: The University you choose to visit must already have a partnership with Keele University. Types of Mobility: Independent Visit Staff Training Week – http://staffmobility.eu/ (iMotion) You could travel with another staff member!

Erasmus + Staff Opportunities Europe Over 30 Partners Staff Training Mobility (min 2 days) plus 2 travel days European Working Party Application Process Internal application – call for applications will be sent by the end of next week Applications due to the Global Education Team by middle of June

What funding is available? Funding is provided for: Travel Accommodation Meals Some Hospitality A week, for these purposes is considered to be five working days; weekends or holidays falling in the period are not considered for support, unless they are used as working or travel days. Subsistence - Depends on duration and destination Travel – is determined by the Erasmus Distance Calculator Finances are paid based on receipted expenditure The grant allocated for your destination should fit your budget, please come and talk to the Global Education Team if you have any concerns over budget and destinations. Contact: Lisa Stoker, l.j.stoker@keele.ac.uk, International Office, IC2

Support for Career Development Planning Career planning workshops. CV/Job Application and interview preparation. “Bitesize briefings” – insights and introductions to the work of particular services.

Career Development Workshops Thurs 29 Jun 2017. 09:30 – 12:30 Career Development Workshops Thurs 29 Jun 2017 09:30 – 12:30 Wed 13 Sep 2017 09:30 – 12:30 Identifying your career drivers and values Identifying your potential future career direction Planning and reflecting on your personal and professional development

Making a Good Impression Thu 22 Jun 2017 09:30 – 12:30 Tue 19 Sep 2017 09:30 – 12:30 Stages in the recruitment process Key information in job adverts, descriptions and person specifications Preparing an expression of interest Completing an on-line application Preparing a CV Preparing for interviews Responding to interview questions

Developing a Community of Professional Services Staff Web pages for Professional Services Staff providing links to tools and resources, information and guidance. Annual conference for representatives of Professional Services Staff (Showcasing success from job swap scheme).

Professional Services Career Development   Professional Services Career Development Professional Services Network Career Planning Professional Service Job Swap Scheme Professional development planning Professional development opportunities AUA Attributes Framework Assessing your Leadership Attributes Job application and interview skills Career Planning Guidance Career Plan template Self assessment tools SA1: SA2: SA3: SA4: SA5: SA6: SA7: Scheme Information Timetable for 2017 job swaps Job Swap Application Form Job Swap launch presentation Professional development planning guidance Professional Development Plan template Professional Development options LPDC workshops Online learning Workplace learning Can’t find what you are looking for? AUA framework How to use the framework for assessing and planning your development needs Sample assessment process for Customer Service attributes LPDC workshops mapped to AUA framework The Effective People Manager attributes framework. Assess / collect feedback on your leadership skills Feedback template Assessment workbook Effective People Manager programme information. ILM L2 Leadership and Team Skills programme information Making sense of the Job Description. Using the Person Specification to identify role requirements. Completing a Job Application guidance. Writing a CV Preparing an Expression of Interest Interview skills Making effective presentations

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