Health & Safety Abroad Christina Dinges Director of GO Programs Co-Director GO Cyprus/New Orleans GO Short Molly Roe Faculty Led Program Manager Co-Director GO Puerto Rico GO Short Welcome to our online seminar. The seminar is hosted by Christina Dinges, Director of GO Programs and Molly Roe, Faculty-led Program Manager. Both are GO Short Program Directors. They work closely with your student prior to departure. For this webinar, there is a text-based “chat” IM section on the left side of the screen. If you have any questions, you can enter them in the chat and we will have some time for question/answer at the midway point and again at the end in case we did not cover your question in the content of the webinar. To assist us in answering your question, please include the type of GO Program (Long, Short, GYOW) and where your student is going within your question (example: GO Long – Cyprus or GYOW – Nepal). During the webinar, please do not use the microphone, questions will be responded to through the text chat feature. This PowerPoint, and the video of the webinar are posted online afterwards, for your reference. If you have additional questions, please e-mail (goprogram@susqu.edu) and we will be happy to assist you. Practice Chat Activity: Please tell us where your student is going using the Chat feature.

Top considerations when travelling Pre-departure planning Safety starts with your student Know what to do in an emergency Pre-departure Planning: Pre-departure is the most important step in this process. Students have been given important information prior to departure. Set up a time to meet with your student to go over health and safety information to ensure you are in the loop.   Safety Starts with You It’s important for your student to stay informed and follow instructions, which were provided during the required health and safety training Make decisions that keep their safety and health as a top priority. Know what to do in an Emergency: During this presentation, we will review steps students should take before and during their program to stay safe and keep us informed.

Student Pre-departure Responsibilities Know before you go! Learn about all health & safety issues within your destinations. Study the cultural and political climates. Follow directions and advice of the GO Program, Host Study Abroad Program, Host University, and/or program directors. Communicate with the GO Program, Host Study Abroad Program, Host University, and/or program directors regarding issues related to student health. Know before you go! Students should spend some time researching their host country. There are a lot of resources to do that, including guidebooks, the local host country news, the US state department website Learn about all health & safety issues within your destinations and study the cultural and political climates: To learn more about the health and safety concerns in your host country: US State department website: https://travel.state.gov/content/studentsabroad/en/beforeyougo.html World Fact book available on the CIA’s website: https://www.cia.gov/library/publications/the-world-factbook/docs/profileguide.html Follow directions and advice GO Program, Host Study Abroad Program, Host University, and/or program directors. Communicate with the GO Program, Host Study Abroad Program Provider, Host University, and/or program directors regarding issues related to student health.

Student Pre-departure Responsibilities, cont. Make copies of all important travel (passports), bank/cards, contact information, etc. Prepare and review your student’s personal budget. Your student is required to register with your embassy abroad using the US State Department’s Smart Travelers Enrollment Program (STEP) program. https://step.state.gov/step/ Students are told to have copies of the following with them in a secure location separate from the originals: Passport – This is the MOST IMPORTANT document your student will have with them! A person without a Passport is a person without a country! Insurance Card Flight Information Contact information for bank/credit card (Inform their bank that they will be out of the country!!) Additionally, it is a good idea for your student to leave copies of the following with their primary emergency contact in the U.S.: Identification documents (Driver’s License, Passport, etc.) Insurance Contacts Medical Information Contact info while abroad & contact information for bank/credit card Prepare and review your student’s personal budget. All estimated budget sheet information is available on our website: go.susqu.edu. Simply, click on “programs” in the left corner. Here you can search by program name or click ‘list all’ for all of our program options. When you click on a program, it will take you to an ‘online brochure’ with program information and budget sheets. Your student is required to register with the US State Department while aboard using the STEP (Smart Travelers Enrollment Program) https://step.state.gov/step/ . To complete this process, your student will need their passport and travel plans handy. (*GO Short students are registered by the program directors)

Important Health & Safety Issues Personal health Alcohol & drugs Transportation Crime, violence, sexual harassment & assault Terrorism and political unrest Emergency response High risk activities Knowledge of local safety issues Personal health – It’s a good idea to have your student complete a physical before departure. Students should bring a doctor’s note explaining any prescription medications needed for their time away. It’s also important that students take enough medication (in the original container) for their ENTIRE stay, not just a few weeks.   Alcohol & drugs – While the drinking age in many countries varies from the USA, students are asked to limit their intake of alcohol and to not engage in drugs. Excessive drinking is a recipe for trouble and can lead the student to become a victim of: Violence Accidents Injury Arrest Disciplinary action Removal from program Other consequences Transportation – Always take valid and professional transportation services. The on-site program director or program provider will provide students with reliable transportation information during orientation after arrival. Avoid renting cars as students are not usually knowledgeable of local driving laws. Crime, violence, sexual harassment & assault – Students are advised to avoid traveling alone. Student should travel in pairs and always inform someone (roommate, friend on site) of where they are going. Any incidents regarding crime, violent, sexual harassment and/or assault should be reported to their host program provider and the GO Program right away. If students find themselves in an emergency situation, they should be aware of the emergency number of their host country. This information can be found on the US State department website or if not listed, students should contact their program provider or the GO Program for assistance: https://travel.state.gov/content/dam/students-abroad/pdfs/911_ABROAD.pdf Terrorism and political unrest – Terrorism & political unrest may occur anywhere. Keep a low profile. Pay attention to local news reports on current conditions. Limit wearing clothing identifying you as an American citizen or US college student. Emergency response – Students should review the fire safety of their host housing, know the location of the local police station, nearest US embassy and follow other instructions by their program provider. High risk activities – Students should avoid high risk activities (as they are usually not covered by insurance) e.g.. Cliff diving, sky diving etc. → SU liability insurance DOES NOT cover high risk activity.  Liability laws vary by location Consult your program before engaging in risky activities. Knowledge of local safety issues – Again, students should watch the local news and newspapers, register with US State Department’s Smart Travelers Enrollment Program (STEP) and have general knowledge of local safety issues. All of our study abroad programs have on-site orientations for our students upon arrival. On-site orientation will review important information for enrollment, culture and safety.

Setting up to Stay in Touch Cell-phone Landline Email Stay in contact with Program Providers and Program Directors Stay in contact with Family Cell-phones abroad (purchase a local Sim card, Pay-as you go, Wi-Fi) Email (student should check their SU and local email often) Contact with Family (students are asked to be in contact to let family know their ok) Students should know, have access to, and share with you their emergency numbers Social Media Apps→ Student can use a number of social media apps (often free) to stay in contact with family or friends. Some of the popular apps abroad are Tango, Viber, Skype, Snap Chat, Facebook, WhatsApp, Marco Polo, Line, Hangout, and tons more.

Midway Check in This check-in will review some questions that have come into the chat box, if there are any.

SU’s Emergency Response Program directors are trained by experienced GO Program Staff to handle emergencies through scenario-based exercises. Each GO Short program has an on-site emergency plan, which is shared with students. All GO Long and GYOW are required to attend a health and safety workshop led by experienced GO Program Staff. GO Program partners all have their own emergency plans and share this with the students during orientation. In the event of an emergency or disaster, Susquehanna monitors and receives alerts of issues -- domestic and abroad. All SU students are required to attend a health and safety training before departure.  Professional staff with prior experience in risk management lead the Health and Safety trainings.  Participants obtain important information needed to identify health and safety risks, and communicate these to the appropriate persons, when needed. Participants also will create a framework for emergency response, situational awareness, and communication. GO Short emergency plans are shared with the students, which we encourage them to share with you. In the event of an emergency or disaster, Susquehanna monitors and receives notifications from our risk management insurance provider in real time of issues domestically and abroad.  

Student Emergency Responsibilities Be registered with S.T.E.P to receive US State Department alerts for US citizens Know local emergency numbers Know host emergency plan Side Trips registration with GO Program Side trips form is on their Apply-to-GO application Check in via e-mail with goprogram@susqu.edu in case of a regional health or safety incident Students must follow directions of on-site host university/provider or program director during trip Students are asked to follow the specific steps while they are on their GO program: All SU students are required to register with the U.S. State Department's S.T.E.P (Smart Travelers Enrollment Program) before departure and for each side trip during their time away, so that regular updates regarding safety and health abroad can be sent to them directly. Know local emergency numbers During orientation, host universities/partners or Program Directors will provide student’s with emergency contact information What is the local equivalent to 911? What is the host university after hours number? – GO Long What is the Program Directors contact information? – GO Short Know host emergency plan Fire safety Emergency meeting point Nearest police station Nearest local hospital Nearest US embassy Side Trips registration with GO Program SU students are required to alert the GO program and their program provider of all regional travel plans during their GO program (side-trips) BEFORE departure by logging back into their APPLY TO GO (go.susqu.edu) application and completing the side-trips form. If students are unable to access the form, they should send an email to goprogram@susqu.edu with their side trip location, dates, transportation, accommodation and contact number. As noted during the health and safety training, when there is a safety or health incident in a student's regional area, country or city, they are required to check in with their host university and email the GO Program by email (goprogram@susqu.edu) to let us know that they are safe.  Students must follow directions of on-site host university/provider or program director during trip

U.S. Consular Services Visa Services Passport Services Overseas Citizens Services Safety & Security Information Assist U.S. Abroad Know Before You Go! Country Specific Information (CSI) Security Emergency Messages Travel Alerts & Warnings Fact Sheets http://travel.state.gov/ Smart Traveler Enrollment Program (S.T.E.P.) The US Consular General Services. You can find a list of all countries with theses services at the following link: https://embassy.goabroad.com/embassies-of/united-states Services may include but are not limited to: Visa Services Passport Services Overseas Citizens Services Safety & Security Information Assist U.S. Abroad Know Before You Go! Country Specific Information (CSI) Security Emergency Messages Travel Alerts & Warnings Fact Sheets http://travel.state.gov/ Smart Traveler Enrollment Program (STEP) Emergency passport issuance Arrests Medical emergencies Crisis response

U.S. Consular Emergency Assistance Emergency passport issuance Arrests Medical emergencies Crisis response

Emergency Contacts GO Long/GYOW: On-site coordinator at host university/program Your student should share this information with you GO Short: Program Directors/GO Program Emergency Only: SU Public Safety: 570-372-4444 Non-emergency: goprogram@susqu.edu From within United States (Dept. of State), 888-407-4747 From overseas (Dept. of State), 202-501-4444 Online: travel.state.gov Online: usembassy.gov Twitter: @TravelGov Facebook: facebook.com/TravelGov Note important numbers for health and safety! GO Program encourages you to set up a specific time with your student to discuss their GO Program, in particular health and safety information. Students receive the most updated information from Program Directors and Host partners.   GO Long/GYOW. Students may not have all contact info for their program until they arrive but will receive details in orientation. Please check in with your student for this after they arrive, too. GO Short. SU Public Safety should only be used for emergencies. All other GO related questions or concerns should be directed to the GO Program (goprogram@susqu.edu)

Questions? Contact Us: For information on our team, visit our website. Email us: goprogram@susqu.edu NON EMERGENCY USE Call our office: 570-372-4697 Mon-Fri 8:30AM-4:30PM For information on our team, visit our website. Our primary responsibility is to get your student ready and we work closely with the students and our host partners, however we are available to answer general questions. We will now answer a few remaining questions in the side-bar chat. If you did not get your question answered, please e-mail goprogram@susqu.edu. Thank you for participating in the online seminar!