Placing People at the Center of Content and Collaboration

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Presentation transcript:

Placing People at the Center of Content and Collaboration IBM Collaboration Solutions and Box Ken Krause WW Digital Experience Strategist July 21, 2016

What’s changing?

Data is the new natural resource – WHAT Cloud / Hybrid is the engine for business – HOW Engagement changes how you feel - WHY

The merging of digital technologies creates the need for people-centric engagement SOCIAL MOBILE CLOUD ANALYTICS 25% productivity increase1 75% of the world’s population have a mobile device2 60% of CIOs indicate that cloud is one of their top 5 priorities3 63% competitive advantage4 Sources - 1: McKinsey Global Institute, July 2012 - "The Social Economy: Unlocking Value and Productivity Through Social Technologies.“; 2: Mashable study, July 2012 – “75% of World Has Access to Mobile Phones”, 3: IBM Institute for Business Value, May 2011 - "The Essential CIO: Insights from the Global Chief Information Officer Study"; 4: IBM Institute for Business Value, October 2012 - “Analytics: The real-world use of big data, How innovative enterprises extract value from uncertain data”

Productivity is a top focus of global CEOs As enterprises seek opportunities for growth, worker productivity takes center stage. Engaged Employees and Satisfied Customers Dominate Thinking of CEOs in 2014,” The Conference Board, https://www.conference-board.org/press/pressdetail.cfm?pressid=5055 We’ve heard it often enough, but it’s more true than ever: people are any organizations most valuable asset. The continued transformation of the economy towards organizations that are more open, flatter and faster means we’re all more critically reliant on information that ever before. Employees – and the people who lead them – are the source of any organization’s ability to grow or stagnate. Business leaders are clear that an information- and network-led workplace means that, in order to find and rapidly re-orienting to new growth opportunities, we all have to better engage with customers and each other, to be more productive and responsive, and ultimately to be more transparent and innovative. The “average worker” now becomes the unique differentiator and creator of value.

Why IBM and Box?

IBM and Box will build and deliver an unmatched portfolio of products and services across three key areas.

IBM and Box will build and deliver an unmatched portfolio of products and services across three key areas. Transformation of Enterprise Work Change the way individuals and organizations work with content using analytics, social collaboration and content management

IBM and Box will build and deliver an unmatched portfolio of products and services across three key areas. Global Reach and Security Protect content using data resiliency, localization and enhanced privacy services worldwide with integrated security intelligence

IBM and Box will build and deliver an unmatched portfolio of products and services across three key areas. New Content Rich Apps and Solutions Develop new content-driven mobile and hybrid applications – both as iOS apps and with APIs.

IBM Connections: connecting you, team and community Hide this slide. Internal Only - make sure you have completed the training. Follow the script carefully. Spend about 15 min or so on the demo and come back to the homepage 11

Integrating Seamlessly with Other Leading Applications

Box Transforms Work Across Your Business Enable New Workstyles Power Digital Transformation Speed up Collaborative Processes Ensure Security & Compliance

Box Meets Your Governance and Security Needs Retention Management Meet legal, regulatory and business mandates for retention of content Content Policies Control the access and collaboration of sensitive content Defensible Discovery Simplify processes, reduce costs and time-to-resolution for discovery requests Security Reduce risk via IT controls, security partner ecosystem, key management, and more

And Surpasses Competitors by Addressing More Customer Needs Basic Enablement File Sync & Share Secure FTP HR, Finance Automation Client Contract Management Virtual Deal Room Records Mgmt Replace File Shares & Personal Drives Corporate Business Processes Custom Mobile Apps SOX Compliance Advanced Use Cases Developer Platform

Box is a Platform for Modern Content Management Box Apps Partner Ecosystem Custom Apps Files Notes Capture Metadata Retention Workflow Search Collaboration Security Policies STORAGE

Loan Origination and Workflow New Process: Box + IBM Case Manager IBM Case Manager Client submits loan documents Custom loan origination app Content stored in Box Loan officers & processors move files to and from Box IBM Case Manager controls file processing, data and analytics App-specific-users Managed users Support staff and loan officers Locate customer info efficiently and identify content gaps Respond rapidly to inquiries from loan customers Collaborate on loan documents Internally with other staff Externally with customers Speed up loan processing Reduce costs Improve customer satisfaction

IBM Expert Seller Built an iPad app to empower sales teams to access knowledge they need to become top performers Integrates sales documentation and user data to make intelligent content recommendations Allows marketing teams to ensure there’s a consistent message delivered in the field Easily share content with customers

LegalZoom Leveraged Box Platform to power a document center in their web and mobile apps Allows clients and attorneys to share and collaborate on legal documents digitally, instead of via mail or email Drastically reduces the time required for attorneys to deliver services

Integrating Seamlessly with Other Leading Applications Watson Analytics IBM Verse IBM Content Navigator IBM Connections IBM StoredIQ IBM Datacap (In-country hosting coming) IBM Case Manager

Already using Box? Add social collaboration with IBM! I NEED… I BUY… Messaging IBM Connections Cloud S1 IBM Verse, Full Collaboration, Docs, Meetings and Chat + Web chat IBM Connections Cloud S2 Full Collaboration, Docs, Meetings and Chat Web meetings Docs editing IBM Connections on-premises Full Collaboration and Docs Rich profiles & communities

Easily share files externally Already using Connections on premises? Easily add external file sharing and ECM in the Cloud I NEED… I BUY… + Easily share files externally Robust ECM in the Cloud

Include Box Inside IBM Connections Communities Today On Premises IBM Verse IBM Connections Cloud Available Now Available Now 2016* Enterprise Content Management Joint customers can benefit from next generation cloud and mobile content management solutions with advanced case management, robust analytics, flexible workflows and powerful governance capabilities. By integrating IBM's leading enterprise content management capabilities with Box's secure cloud collaboration platform, these planned offerings would combine sophisticated enterprise level functionality with the usability, flexibility and scalability of the cloud. *IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion.

Enterprise Content Management Include Box With IBM Verse and IBM Connections Cloud IBM Connections On Premises IBM Verse IBM Connections Cloud Available Now Available Now 2016* Enterprise Content Management Joint customers can benefit from next generation cloud and mobile content management solutions with advanced case management, robust analytics, flexible workflows and powerful governance capabilities. By integrating IBM's leading enterprise content management capabilities with Box's secure cloud collaboration platform, these planned offerings would combine sophisticated enterprise level functionality with the usability, flexibility and scalability of the cloud. *IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion.

Including Integration with IBM’s Digital Experience In context Interaction Work with documents in context of daily tasks without leaving the Digital Experience In context Collaboration Comment, respond and collaborate with others in the organization Personal and Team File Lists View personal and shared folders and files and interact directly and take action

Including Integration with IBM’s Forms Experience Builder Data collection Collect information and easily pass to back end systems Document Upload Upload documents and share with legacy and operational systems of record Document service for filling PDFs Collect information, convert to PDF and store and collaborate in Box Watson Analytics IBM StoredIQ IBM Case Manager

Together, Box and IBM Equip You With Industry Leading Solutions That Top Analyst Rankings Social Content Platform IBM ECM Case Manager StoredIQ Datacap Content Navigator Box IBM Connections IBM Digital Experience IBM Social Cloud File Sync & Share Box

Connections People centric Content centric On Premises and Cloud Pure Cloud Integrations with Docs, Wikis, Blogs, Meetings, Analytics Integrations across IBM and other business applications Connections Secure collaboration with an internal focus Secure collaboration on content with external parties File Sync and Share File Sync and Share

Connections Add or extend collaboration capabilities Add or extend file collaboration to external parties Work with Box files from other enterprise solutions Immediate deployment with Connections Cloud Connections Modern content platform that integrates with new and existing business applications Enterprise messaging, meetings, collab, docs File Sync and Share Secure collaboration with external parties

Connections

Please note: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.