NC Community College Adult Education Association September 28, 2016 Accountability and Integrity Plan Coming Soon to YOUR College Kimberly Blue, Assoc. Dean of Continuing Education – Compliance & Accountability , Sandhills CC Dr. Doris Carver, VP Continuing Education, Piedmont CC J. Richard Garrett II, Chair of Continuing Education and Technical Programs/Auditor, Pamlico CC Andi Korte, VP Continuing Education and Workforce Development, Sandhills CC Carole Lynn Simmons, Director of College Compliance, South Piedmont CC Emily Houser, Coordinator – Business and Industry Training Services, Gaston College Kathleen Coggins, Program Coordinator/Curriculum Audit, SPCC Dr. Dennis L. McElhoe, VP Economic and Workforce Development, Gaston College NC Community College Adult Education Association September 28, 2016

Let’s get started…

IT STARTS WITH STATE BOARD CODE 1D SBCCC 300.4 Program Management Program Accountability Continuing Education Internal Program Accountability Plan will be: Locally-driven Adopted and approved by YOUR local Board of Trustees Reviewed by local board every 3 years from date of adoption Submitted to NCCCS Continuing Education & Workforce Development At a minimum this PLAN should: Define a system of checks and balances to prevent and detect errors or irregularities when reporting hours for FTE purposes and establish a framework for defining program quality and improvement procedures.

State Board Code Each college will: 1B SBCCC 400.98 PROGRAM REVIEW Monitor the quality and viability of all its programs and services Review programs at least every five years to determine program strengths and weaknesses Identify areas for program improvement Maintain consistency with the requirements of the regional accrediting agency

Now, Show Me the PLAN!

Governance Priorities The Plan Purpose Used to demonstrate compliance measures Documents outcomes aligned with system goals Supports your larger, institutional strategic plan Serves as a place to outline your division’s accountability processes related to: Governance Priorities Academic Integrity Market Forces

The Frame Governance Priorities Academic Integrity Market Forces Each college defines THEIR OWN ACCOUNTABILITY AND INTEGRITY PLAN within these areas.

Locally-driven and built. Benefits Locally-driven and built. Local best practices will be shared among colleges to strengthen measures and provide consistency to compliance processes. The plan is a place to outline YOUR divisions’ accountability processes related to governance, academic integrity and market forces.

Three Goals + Objectives with Major Categories: Governance Priorities Academic Integrity Market forces For Each Area Three Goals + Objectives with Evidence/Outcomes Results/Analysis Utilization/Transparency

Governance Priorities (example) Goal 1 Demonstrate accountability and credibility of operational functions Objective: Identify and establish authority for roles and functions responsible for operations, program development, policy/procedure creation, and fiscal management. Evidence/Outcomes: Roles and functions for division operations and fiscal management are monitored, documented, and clearly defined to support division efficiency and effectiveness. Results/Analysis: Internal organizational framework was updated to maximize strengths and clearly define roles and functions in areas that include marketing and outreach, program management, student intake services, instructional delivery, and compliance activities. Utilization/Transparency: Use the updated organization to better identify and support common, centralized procedures and to support business continuity and succession planning.

Academic Integrity (example) Goal 1 Students will meet specific course criteria to attain relevant license, credential or demonstrate course completion requirements. Objective: Students will successfully attain learning outcomes described within the course syllabus. Evidence/Outcomes: Students in occupational extension-credentialed courses will successfully demonstrate skill-competencies and pass course assessments. Results/Analysis: (%) of students in 2016 successfully completed a licensure- based course. Utilization/Transparency: Occupational extension, credentialed course syllabi are being updated to better reflect course learning objectives and licensure standards. Class visitation procedure for assessing instructional delivery is being revised to include a stronger assessment of student engagement and understanding.

Don’t forget – Class Visitation Plan is locally-driven and also required. Locally-driven, board-approved May be part of your governance or academic objectives

Market Forces (example) Goal 1 Demonstrate development or enhancement of connections with workforce and economic development entities to leverage resources and strengths. (Align4NCWorks, Goal 1) Objective: Workforce boards, economic development groups and industry partners participate on college advisory boards. Evidence/Outcomes: All occupational programs will have partnerships with workforce organizations and advisory panels to better support and guide program development and be more responsive to training and industry standards. Results/Analysis: 80% of all occupational programs have an advisory board or panel; establish an advisory board for the Welding program to improve Welding level 1 curriculum. Utilization/Transparency: Trades director establishing guidelines to implement a local and industry-represented advisory board to support welding program development.

The Toolkit (to help you build a plan)

Tool 1 – Guiding Questions What documentation is generated to demonstrate compliance and responses to areas of risks? Use the guiding questions to help you determine and identify your supporting documentation

Tool 2 – Where to Find Existing Data Records Retention and Disposition: http://stateschedules.ncdcr.gov NC State Auditor http://www.ncauditor.net/pub42/Default.aspx Committee of Sponsoring Organizations http://www.coso.org/guidance.htm … And the list goes on...

Tool 3 – Standard Colleague Reports XUCO – Course Approvals XCES – Class Statistical Report XCLS – Status of Class Report And the list goes on...

Tool 4 – Processes/Reports Informer Reports

Tools 5 and 6 – Workflows and Best Practices Core process development Registration Course Section Build Grading Policy development, training and implementation

Let’s Summarize the Plan Process So I redid this page to make it even easier…not sure if you like this one or the original..just thinking through the process. Objectives have been developed under each goal for you to choose from OR you may choose to develop your own. You may choose as many objectives as you would like or keep it simple this first year and just start with one. Objectives have been developed under each goal for you to choose from OR you may choose to develop your own. You may choose as many objectives as you would like or keep it simple this first year and just start with one. Colleges may use this framework to include CE program review documentation and/or strategic planning with specific outcomes and progress; others may use the framework to reference these procedures with more specific detail and progress housed elsewhere.

Governance Priorities Begin the Plan Governance Priorities 3 Goals 3 Objectives Academic Integrity Market Forces Start simple Three categories: Governance Priorities, Academic Integrity Market Forces Three Goals per category Start with ONE Objective per goal

Consider Your Priorities Refer to Guiding questions to Facilitate conversation at your college Determine your existing compliance processes Develop new guidelines and procedures. Refer to the Toolkit to help identify existing compliance documents and avoid duplicating effort And remember to incorporate the Class Visitation Plan! Governance Priorities Goal 1 Goal 2 Goal 3 Three Objectives

Steps to Implementation Pull together an internal team Utilize team input to determine priorities Select your objectives as they relate to your division’s accountability priorities and processes for each category Submit your plan to your local board of trustees for review and approval Send the approved plan to the NCCCS Continuing Education office Include as much as you need for supporting your local accountability initiatives and processes

Questions