Restaurant Opportunities Minneapolis St. Paul International Airport Metropolitan Airports Commission ARN March 13,2017
MSP Phase 2 Concessions RFP ARN March 13, 2017 Disclaimer The information contained in this presentation and related materials is presented for informational purposes only and subject to change. The Request for Proposals published by the Metropolitan Airports Commission will define the opportunities and processes fully. Proposers should not rely exclusively on this presentation with regard to the Request for Proposals process. MSP Phase 2 Concessions RFP ARN March 13, 2017
The MAC Concessions Team INTRODUCTIONS The MAC Concessions Team Eric Johnson, Director, Commercial Management & Airline Affairs Matt Grimm, Manager, Concessions & Business Development Liz Grzechowiak, Assistant Director, Concessions & Business Development Kate Webb, Manager, Contracts & Proposals Isabella Rhawie, Manager, Concession & Business Development MSP Phase 2 Concessions RFP ARN March 13, 2017
MSP Phase 2 Concessions RFP ARN March 13, 2017 WELCOME TO MSP WELCOME TO MSP! MSP is one of the nation’s busiest airports with over 37 million passengers per year. MSP is an international airport, a hub for Delta Air Lines and a gateway to Minnesota and the Upper Midwest region. Additional information about MSP is available at www.mspairport.com MSP is owned and operated by the Metropolitan Airports Commission (MAC). MSP Phase 2 Concessions RFP ARN March 13, 2017
MSP Phase 2 Concessions RFP ARN March 13, 2017 WHAT IS THE MAC? WHAT IS THE MAC? MAC is governed by a board of 15 Commissioners Eight metro Commissioners appointed by the Governor One appointed by St. Paul Mayor One appointed by Minneapolis Mayor Four Governor appointed Commissioners from Greater Minnesota One Governor appointed Commission Chairperson. MAC owns and operates seven airports in the metropolitan area Minneapolis-St. Paul International Airport (MSP) Six reliever airports: St. Paul Downtown, Flying Cloud, Crystal, Anoka County-Blaine, Lake Elmo and Airlake MSP Phase 2 Concessions RFP ARN March 13, 2017
MSP Phase 2 Concessions RFP ARN March 13, 2017 TERMINAL 1-LINDBERGH MAP MSP Phase 2 Concessions RFP ARN March 13, 2017
Customer Demographics Customer Profile MSP Check-In Method Traveling for Business or Leisure Arrival Time Before Departure Dwell Time Traveling First Class Business or Economy Travel Frequency Mode of Transportation to Airport Age Group Connecting or Originating Gender Customer Demographics
Customer Profile by Connecting or Originating MSP Customer Profile Connecting/ Originating 40% Connecting Higher than NA Transportation to Airport Check-In Method Dwell Time Business or Leisure Travel Class Travel Frequency Age Group Gender Customer Profile by Connecting or Originating Customer Demographics
Customer Profile by Dwell Time MSP Customer Profile Connecting/ Originating 40% Connecting Higher than NA Transportation to Airport 51% by car Check-In Method 21% desk check-in Lower than NA Dwell Time 71% 90 minutes or more Business or Leisure Travel Class Travel Frequency Age Group Gender Customer Profile by Dwell Time Customer Demographics
Customer Profile by Business or Leisure MSP Customer Profile Connecting/ Originating 40% Connecting Higher than NA Transportation to Airport 51% by car Check-In Method 21% desk check-in Lower than NA Dwell Time 71% 90 minutes or more Business or Leisure 54% Leisure Closely matching NA Travel Class Travel Frequency Age Group Gender Customer Profile by Business or Leisure Customer Demographics
Customer Profile by Travel Class MSP Customer Profile Connecting/ Originating 40% Connecting Higher than NA Transportation to Airport 51% by car Check-In Method 21% desk check-in Lower than NA Dwell Time 71% 90 minutes or more Business or Leisure 54% Leisure Closely matching NA Travel Class 15% First or Business class Slightly higher than NA Travel Frequency Age Group Gender Customer Profile by Travel Class Customer Demographics
Customer Profile by Travel Frequency MSP Customer Profile Connecting/ Originating 40% Connecting Higher than NA Transportation to Airport 51% by car Check-In Method 21% desk check-in Lower than NA Dwell Time 71% 90 minutes or more Business or Leisure 54% Leisure Closely matching NA Travel Class 15% First or Business class Slightly higher than NA Travel Frequency 67% travels less than 6 times a year Age Group Gender Customer Profile by Travel Frequency Customer Demographics
Customer Profile by Age Group MSP Customer Profile Connecting/ Originating 40% Connecting Higher than NA Transportation to Airport 51% by car Check-In Method 21% desk check-in Lower than NA Dwell Time 71% 90 minutes or more Business or Leisure 54% Leisure Closely matching NA Travel Class 15% First or Business class Slightly higher than NA Travel Frequency 67% travels less than 6 times a year Age Group 44% age 55 or older Gender Customer Profile by Age Group Customer Demographics
Customer Profile by Gender MSP Customer Profile Connecting/ Originating 40% Connecting Higher than NA Transportation to Airport 51% by car Check-In Method 21% desk check-in Lower than NA Dwell Time 71% 90 minutes or more Business or Leisure 54% Leisure Closely matching NA Travel Class 15% First or Business class Slightly higher than NA Travel Frequency 67% travels less than 6 times a year Age Group 44% age 55 or older Gender 57% female Customer Profile by Gender Customer Demographics
Nonstop Service to 142 Destinations: AIRLINES AT MSP MSP Phase 2 Concessions RFP ARN March 13, 2017
Nonstop Service to 142 Destinations: 24 New Routes - 2016 & 2017 MSP Phase 2 Concessions RFP ARN March 13, 2017
Nonstop Service to 142 Destinations: Rank Name Population (millions) Nonstop Markets 1 New York 23.7 232 2 Atlanta 6.4 219 3 Dallas - Ft. Worth 7.5 201 4 Chicago 9.9 200 5 Miami - Fort Lauderdale 6.7 182 6 Houston 6.9 174 7 Denver 3.4 159 8 Los Angeles 18.7 152 9 Washington D.C - Baltimore 9.6 151 10 Charlotte 2.6 146 11 Minneapolis - St. Paul 3.9 131 12 Detroit 5.3 128 13 San Francisco - Oakland 8.7 124 14 Philadelphia 7.2 15 Boston 8.2 113 16 Phoenix 4.6 102 17 Orlando 3.1 18 Seattle 101 19 Tampa-St. Petersburg 3.0 65 20 Portland 64 21 St. Louis 2.9 62 22 San Diego 3.3 52 23 Pittsburgh 43 24 Cleveland 3.5 32 25 Sacramento 2.5 28 MSP Phase 2 Concessions RFP ARN March 13, 2017
PASSENGERS DEPARTING BY TIME OF DAY MSP Phase 2 Concessions RFP ARN March 13, 2017
MSP Phase 2 Concessions RFP ARN March 13, 2017 PASSENGER GROWTH MSP Phase 2 Concessions RFP ARN March 13, 2017
MSP TOTAL CONCESSION AREA MSP Phase 2 Concessions RFP ARN March 13, 2017
MSP TOTAL CONCESSION AREA MSP Phase 2 Concessions RFP ARN March 13, 2017
CONCESSION SALES BY TYPE MSP Phase 2 Concessions RFP ARN March 13, 2017
MSP Phase 2 Concessions RFP ARN March 13, 2017 ACDBE GOALS MAC’s overall program goals: FY 2017 – 16% FY 2018 – 16% FY 2019 – 16% 2017 Concession RFP Goal: 18% MSP Phase 2 Concessions RFP ARN March 13, 2017
19 Units 4 Food Courts 4 Other OVERVIEW 29-34 Concepts 7 Full Service Restaurants and Bars 4 Limited Service Restaurants and Bars 4 Food Courts (with a minimum of 14 concepts up to 19 concepts) 4 Other (2 coffee units, 1 Juice Bar, 1 Snack concept) MSP Phase 2 Concessions RFP ARN March 13, 2017
MSP Phase 2 Concessions RFP ARN March 13, 2017 BATCHES Operators may offer proposals on any or all batches Operators must propose a concept and full financial offer for each location within a batch Contingent offers will not be accepted MSP Phase 2 Concessions RFP ARN March 13, 2017
MSP Phase 2 Concessions RFP ARN March 13, 2017 BATCHES MSP Phase 2 Concessions RFP ARN March 13, 2017
MSP Phase 2 Concessions RFP ARN March 13, 2017 BATCH 121 MSP Phase 2 Concessions RFP ARN March 13, 2017 Map page 7
MSP Phase 2 Concessions RFP ARN March 13, 2017 BATCH 122 MSP Phase 2 Concessions RFP ARN March 13, 2017 Map page 1
MSP Phase 2 Concessions RFP ARN March 13, 2017 BATCH 123 MSP Phase 2 Concessions RFP ARN March 13, 2017 Map pages 5,7,8 & 9
MSP Phase 2 Concessions RFP ARN March 13, 2017 BATCH 124 MSP Phase 2 Concessions RFP ARN March 13, 2017 Map pages 7 & 11
MSP Phase 2 Concessions RFP ARN March 13, 2017 BATCH 125 Map pages 5, 6 & 11 MSP Phase 2 Concessions RFP ARN March 13, 2017
MSP Phase 2 Concessions RFP ARN March 13, 2017 BATCH 126 MSP Phase 2 Concessions RFP ARN March 13, 2017 Map page 11
MSP Phase 2 Concessions RFP ARN March 13, 2017 BATCH 127 Map page 7 MSP Phase 2 Concessions RFP ARN March 13, 2017
RFP PHASE 2 FOOD & BEVERAGE TIMELINE Q4 2016: Request authorization to issue RFP Q1 2017: Issue RFP Q2 2017: Mandatory Pre-proposal Conference Q2 2017: Deadline for Submission Q3 2017: Recommendation of finalists Q4 2017: Finalize agreements Q1 2018-Q4 2019: Build out MSP Phase 2 Concessions RFP ARN March 13, 2017
MSP Phase 2 Concessions RFP ARN March 13, 2017 LET’S DO THIS! Operators who share our passion and commitment to customer service. Operators who go beyond expectations to serve our customers with excellence, diversity and quality. Contribute to a well balanced program complimenting the recent development. Thoughtful balance of recognized national brand names along with local favorites to satisfy the needs and likes of various customers. Operators with the ambition and motivation to keep MSP a trailblazer in the retail and food concessions industry. MSP Phase 2 Concessions RFP ARN March 13, 2017
MSP Phase 2 Concessions RFP ARN March 13, 2017 QUESTIONS? MSP Phase 2 Concessions RFP ARN March 13, 2017