Public Pulse Brief Opinion Poll No. 12 UNDP-Kosovo October, 2016 Field Work: 6 October 2007 - 24 October2007 ( K-Albanians and other non-Serb communities) 6 October 2007 deri 30 October 2007 ( K-Serbs) No polling was condcted during 13 – 14 October due to Bajram

Political Indicators Satisfaction with Executive Mar-07 May-08 Jun-09 Apr-10 Nov-10 Jun-11 Oct-12 Apr-13 Apr-14 Nov-14 Mar-15 Sep-15 Apr-16 Oct-16 Satisfaction with Executive Central Institutions 30.5% 46.9% 53.1% 29.2% 25.1% 32.6% 27.2% 27.0% 44.2% 19.3% 18.1% 17.3% 17.8% 20.2% Prime Minister 54.0% 72.0% 53.8% 36.4% 30.7% 37.6% 27.3% 30.4% 48.5% 34.1% 23.6% 14.6% 18.3% 19.7% Satisfaction with legislative Parliament 31.0% 51.4% 53.2% 32.1% 41.0% 32.3% 46.5% 16.1% 19.9% 18.9% Speaker of Parliament 35.4% 56.5% 51.6% 36.0% 33.3% 60.9% 44.7% 45.8% 57.8% 23.3% 20.1% 19.8% 24.3% 24.9% Satisfaction with the president President 52.0% 74.0% 61.7% 54.9% 30.8% 54.1% 47.1% 45.1% 48.8% 40.7% 30.2% 45.7% 25.5% Satisfaction with judiciary Court 20.0% 21.0% 32.7% 18.5% 26.9% 16.7% 37.5% 22.8% 17.2% 13.9% 18.4% 22.1% Prosecutor's office 22.7% 31.7% 15.1% 15.0% 17.7% 38.1% 17.0% 12.8% 16.9% 16.3% Public Pulse No.12

Satisfaction with Kosovo’s political direction Public Pulse No.12

Readiness to join public protests for political reasons Public Pulse No.12

Democratization Index and Economic Confidence Index trends Public Pulse No.12

Democratization Index 1.04 Yes mainly and yes fully Oct- 2016 Are the elections in Kosovo democratic and in accordance with international standards? 28.0% Does the Parliament monitor the performance of Central Institutions? 30.8% Is Judiciary System in Kosovo independent on its decisions? 21.6% Does media in Kosovo enjoys the freedom of expression? 42.3% Yes mainly and yes fully Oct-2016 Does Civil Society in Kosovo serve as, a truthful monitor of democratic developments in Kosovo? 30.1% Is your Local (municipal) Government working according to priorities of Kosovo citizens? 30.4% Are Central Instituions working according to priorities of Kosovo citizens? 17.9% Is Kosovo Constitution as well as Laws in power democratic and do they respect the Human Rights? 31.8% Regardless of daily politics and looking forward to the future 23.8% Public Pulse No.12

Economic Confidence Index 0.94 Favorable Oct - 2016 What are your expectations regarding your family’s total income six months from now 18.0% What is your assessment of the current business conditions 13.1% What is your assessment of the current employment condition 7.7% What are your expectations regarding employment condition six months from now 10.7% Public Pulse No.12

Perceived Paramount Problems Public Pulse No.12

Perceptions of meritocracy in gaining employment in the public sector Public Pulse No.12

Perception of large scale corruption Oct- 2016 Healthcare (hospitals) 49.7% KEC 31.4% Courts 49.3% Customs 45.2% Central administration 49.2% PAK 45.7% Municipalities 40.2% Large scale corruption Oct-2016 EULEX police 34.1% Education (schools, University) 31.0% TAK 32.5% PTK 29.6% Banks 24.4% International organizations 28.0% Kosovo Police (KPS) 21.1% Public Pulse No.12

Your evaluations about the extent of presence of corruption are based on Public Pulse No.12

In case of visa liberalization, what will be the purpose of your travel to European countries (choose the main reason) Public Pulse No.12

During the last year have you applied for a Schengen visa? Public Pulse No.12

If yes, did you get it? Public Pulse No.12

In your opinion, who is responsible for not yet finalizing the process of visa liberalization for Kosovo? Public Pulse No.12

Why do you think Kosovo is left out of the visa free regime Why do you think Kosovo is left out of the visa free regime? (multiple choice) Public Pulse No.12

PPP The Kosovo Public Pulse Project is co-funded by USAID and UNDP. Opinion poll was conducted by Index-Kosova during October 2016. The survey was based on face-to-face interviews, and included 1,304 respondents: 896 K-Albanians, 208 K-Serbs, and 200 respondents from other minorities. The sample was selected through multi-staged random probability sampling method. With a confidence level of 95% this sample yields a confidence interval (CI) of +/- 2.71 for Kosovo wide sample. contact: publicpulse.ks@undp.org Public Pulse No.12