Chris Parker - Sales & Marketing Director, APAC 11/26/2017 10:48 PM Chris Parker - Sales & Marketing Director, APAC Carey International, Inc Presentation Master February 16, 2014 ridebk\Lenders Presentation\17 Carey Bank Lenders Presentation February 2005.ppt
Carey is the world’s leading provider of chauffeured services and ground transportation logistics management. With an exclusive global partnership network spanning more than 1000 cities worldwide, Carey offers unrivaled safety, consistent service standards, and innovative travel technology for both travelers and arrangers. Carey features a world-class fleet of late-model executive and luxury vehicles, a corps of professional chauffeurs, and a full portfolio of specialised transportation logistics management services such as Meetings and Events, Private Aviation Ground Transport, and Road Shows.
Founded in New York in 1921 by J.P. Carey Headquartered today in Washington D.C. with International HQ in London Industry leading network in 1000+ cities across 70 countries around the world Unique ability to provide a consistent quality service worldwide Safety, Security & Quality Corporate Duty of Care
2017 Travvy Awards – Gold Award Winner, Worlds best Chauffeured Services Business Travel Awards 2014 - Winner - Best Ground Transportation Company! 2012 Travel Weekly Magellan Award "Worldwide Coverage“ 2012 Travel Weekly Magellan Award "International Network" 2012 Travel Weekly Magellan Award "Global Reach" 2011 Luxury Travel Advisor Award “Best Chauffeured Service Worldwide”
Carey key Facts to remember…. Worlds Best Worlds oldest World’s largest 2.5million + service movements 1000+ cities in over 70 countries Turnover in excess of US$250m per annum Service delivery success rate 99.3% NOT the world’s most expensive!
Words our agent clients use to describe Carey……
Guarantee the quality of the vehicle Guarantee the quality of the Driver Guarantee the quality of the Service
The Benefits of Carey - to You! Simple to book 24hrs a day 365 days a year availability for worldwide services Carey Reservation Centre = One point of contact for all requirements Book via telephone, email or web Low risk Carey vehicle standards Driver security checks Reliable, 99.5% customer satisfaction GLOBALLY! Commission (on base rate) for all services booked Carey Account Net or commissionable rates Net rates available for Transient, Group & Roadshow bookings Payment options: corporate CC, passenger CC or invoice
ALWAYS quote your IATA no! Booking Carey….. Step 1: Get a quote GDS: download CESDirect App from Sabre Red App store E-mail: international.support@carey.com Call Toll Free: + 800 01234578 Web: www.careyconnect.com ALWAYS quote your IATA no! (or make sure it is in your online profile for web bookings)
Carey Connect…..
Carey Connect…..
Surface Transportation Charge Step 2: receive the quote and it will look more or less like this…. Surface Transportation Charge (overheads) This is the price you quote + incidentals Minivan: Calcutta International Airport to Calcutta, India: Quote: USD 39.48 + Incidentals Details: USD 30.52 + STC 17% + GST 12.36% (This is the detailed breakdown of the above quote, the client does not need this detail it is for your information only) In all locations Carey also has the following levels of vehicle: Executive Sedan: Typically a Mercedes E class or equivalent or a Toyota Camry Luxury Sedan: Typically a Mercedes S Class or equivalent, sometimes a Mercedes E class Minivan: Typically a Mercedes Viano or Toyota Alphard or equivalent Any applicable sales taxes or VAT Base Rate
Some price comparisons….. Hotel Price($) Carey Price ($) Tokyo (NRT-Shangri-La) 435 395 Hong Kong (Shangri-La) 148 125 London (to Intercon v Taxi) 100-130 180 New York (Taxi) 70-100 125 Bangkok (to Shangri-La) 85 55/80 NB: All prices in USD and are approximate – process are correct at Mar 2017
Step 4: Carey Confirmations Booking Carey….. Step 3: Confirm Secure the reservation using a credit card, (clients or agencies)….if you don’t want to email the details then just call the team on +800 0123 4578 NB: For web bookings just follow the instructions to input the credit card details for an instant confirmation. Step 4: Carey Confirmations Once we have all the details we will send an email confirmation which include details of meet & greet procedure, price, cancellation policy and emergency contact numbers.
A Carey confirmation (1) Reservation Number: WA8262976-1 Reservation Passenger Information Status: Confirmed Passenger: XXXXXXXX Service Provider: Kings Limousine Mobile Phone: XXXXX8727 Phone: +852-2711-5982 Max # of Passengers: 3 Vehicle: Executive Sedan Max # of Bags: 3 Trip Type: Transfer Date of Service: May 19, 2014
A Carey confirmation (2) Pick-Up Location Drop-Off Location Pick up Time: 12:30 PM Pick up Location: Chek Lap Kok Airport/Hong Kong Other 1171 Drop-off Location: Conrad Hong Kong Drop off Address: 88 Queensway Hong Kong Customer / Chauffeur Meeting Location: Int'l Terminal: T1 or T2Int'l Meeting Point: Passenger will be met by the airport representative/greeter at exit A or B arrivals hall and taken to driver. If unable to locate greeter or driver. call 852-2712 9050 If you experience difficulty locating your chauffeur, please call +852-2711-5982. Estimate Quote: USD 106.97 + Incidentals
Other help APAC contact: For reservations: Call Toll Free: + 800 01234578 E-mail: international.support@carey.com Web: www.careyconnect.com GDS: Download the carey App on Sabre Red Customer Service and Billing enquiries: customercare@carey.com Other help APAC contact: chris.parker@carey.com Tel: +852 6010 8699