Professional Success with Emotional Intelligence

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Presentation transcript:

Professional Success with Emotional Intelligence David Ryback, Ph.D. for The Next Big Thing

Increase Your Professional Success

Research on Increasing Sales

Emotional Intelligence

Holding on to Personal Agenda

Emotional Connection: How people decide to buy

A Personal Relationship

Gaining Trust with Emotional Intelligence You: Caring attention Customer: Face, voice, manner

Make it more INTERPERONAL

Emotions Sales Fearful Sad Angry Happy

Why people say “YES!” 1. They tend to buy to get REASSURANCE and VALIDATION that they’re SUCCESSFUL. 2. They will NOT buy if they don’t feel a sense of TRUST & RESPECT!

The 4 components of successful sales

Telling Your Story

Everyone has a story!

How People Buy

It takes a team!

Successful salespeople tend to get involved

Closing the deal

Putting it all together 1. Decide to sell 20% more 2. Listen with compassion 3. Identify with feeling and offer support 4. Share your own story 5. Narrow the range of your products 6. Offer products that enhance success feelings 7. Sell at least 20% more—and make a new friend for life!

1. Decide to sell 20% more

2. Listen with compassion

3. Identify with feeling and offer support

4. Share your own story

5. Narrow the range of your products

6. Offer products that grow sense of success

7. Sell at least 20% more—make new friends for life!

More Sales by 20%

GO GET ‘EM!!! Now go boost your weekly sales!