Professional Success with Emotional Intelligence David Ryback, Ph.D. for The Next Big Thing
Increase Your Professional Success
Research on Increasing Sales
Emotional Intelligence
Holding on to Personal Agenda
Emotional Connection: How people decide to buy
A Personal Relationship
Gaining Trust with Emotional Intelligence You: Caring attention Customer: Face, voice, manner
Make it more INTERPERONAL
Emotions Sales Fearful Sad Angry Happy
Why people say “YES!” 1. They tend to buy to get REASSURANCE and VALIDATION that they’re SUCCESSFUL. 2. They will NOT buy if they don’t feel a sense of TRUST & RESPECT!
The 4 components of successful sales
Telling Your Story
Everyone has a story!
How People Buy
It takes a team!
Successful salespeople tend to get involved
Closing the deal
Putting it all together 1. Decide to sell 20% more 2. Listen with compassion 3. Identify with feeling and offer support 4. Share your own story 5. Narrow the range of your products 6. Offer products that enhance success feelings 7. Sell at least 20% more—and make a new friend for life!
1. Decide to sell 20% more
2. Listen with compassion
3. Identify with feeling and offer support
4. Share your own story
5. Narrow the range of your products
6. Offer products that grow sense of success
7. Sell at least 20% more—make new friends for life!
More Sales by 20%
GO GET ‘EM!!! Now go boost your weekly sales!