STUDENT HEALTH SERVICES Jane Bogart, EdD, MCHES Claire Haiman, PsyD Justin Laird, PhD

STUDENT HEALTH SERVICES

HEALTH INSURANCE You can waive this insurance if: All CUMC SON Students  Health insurance required You are automatically enrolled in: Columbia Student Health Insurance Plan (administered by Aetna) Starting Fall 2017,students will be automatically enrolled in the GOLD level of the plan. You will have the option to upgrade to PLATINUM or waive. You can waive this insurance if: your own coverage is comparable you sign a financial responsibility statement you waive before June 30, 2017 & again before September 30, 2017 Regardless of your insurance, all CUMC students are automatically charged a SHS fee. This covers: Primary Care visits Mental Health Services Center for Student Wellness programs & services http://www.cumc.columbia.edu/student-health/insurance-and-administration

WHO WE ARE

WHO WE ARE We’ve Been To… Over 65 Countries, Lived In14 Countries & Speak 4 Languages

WHO WE ARE We’ve Had Other Professional Lives… And Lives Outside of Work…

22 kids & 8 grandkids 4 dogs & 3 cats WHO WE ARE We Are… Parents & Pet Owners Educators & Students 22 kids & 8 grandkids 4 dogs & 3 cats Musicians

WHO WE ARE We Commute… Over 1,750 Minutes Daily

HOW WE DO IT

HOW WE DO IT Data Driven Best Practices Accreditation Standards Benchmark Against Other Graduate Institutions

Listening to and Talking with Students HOW WE DO IT Surveys: Patient Satisfaction Survey ACHA-NCHA LGBTQA Climate & Curriculum Survey Listening to and Talking with Students

HOW WE DO IT Stress Level of SON Students Source: CUMC ACHA-NCHA, 2015

HOW WE DO IT Academics 34.7 Finances 32.6 Intimate Relationships 31.6 Percentage of students reported the following were “traumatic” or “difficult to handle in the previous 12 months.   SON Academics 34.7 Finances 32.6 Intimate Relationships 31.6 Career-related Issue 24.0 Sleep Difficulties 23.8 Source: CUMC ACHA-NCHA, 2015

Relationship Difficulties HOW WE DO IT Of those who experienced…. Depression 21% 24% Internet Use Relationship Difficulties 34% Anxiety Stress 66% 44% say that it negatively affected their academic performance Source: CUMC ACHA-NCHA, 2015

“Absolutely fantastic. Had a really great experience.” HOW WE DO IT Patient Satisfaction Survey Results “This clinic is the best care I have ever received.” “Very respectful of personal and private information. They immediately shut the door if the conversation is getting personal and I trust them very much!” “Absolutely fantastic. Had a really great experience.” “Longstanding relationship, continuity of care, always remembers me.” “My experience at CUMC would not be as positive if it weren't for this support.” “Best part of CUMC - best student resource, best people - best everything!”

WHAT WE DO Individual Interpersonal Organizational Community Public Policy Wellness Appointments Pet Therapy Public Policy AIMS Mini-grants Mobile Wellness Advocacy Primary Care Maintaining Balance Group Interschool Collaborations Flu Vaccines Curriculum Changes Acupuncture Guided Meditation Research & Data Collection Yoga Classes Drug Testing MHS Appointments Addiction Rounds Relationship with Deans of Students AIMS Council Addressing Health Disparities Health Insurance Wellness Council Nutrition Counseling Mental Health Rounds Student Leave Teaching Relationships Student Health Advisory Committee (SHAC) Reducing Mental Health Stigma (JED Foundation) Social Anxiety Skills Group LGBTQIA+ Group

MEDICAL SERVICES

WHY STUDENTS VISIT Full Range of Primary Care Medical Services Travel health & immunizations Become ill / have urgent concern Women’s, men’s & transgender health Initial & on-going prescriptions Preventive services (ie. physical exams) Nutrition counseling, smoking cessation, acupuncture services Occupational health & exposures Referrals Full Range of Primary Care Medical Services

+ WAYS WE CAN HELP Easily Accessible Primary Care Services Occupational Health Resource On-site Laboratory Insurance Coverage On-site Nutritionist & Acupuncturist Coordination of Care

HOW TO ACCESS SERVICES 24/7 on-call clinicians Online Web Portal Schedule An Appointment After Hours Telephone Consults 24/7 on-call clinicians (212) 305-3400 Online Web Portal Telephone In person

CHECK-IN 1. What happens if you get sick after hours? A clinician is available for after hours telephone consults. 2. What is the process for waiving health insurance? Check insurance & waiver requirements carefully. Waiver must be completed by June 30, 2016 for Summer and by September 30, 2016 for Fall. 3. How do you schedule an appointment? You can schedule an appointment online via our web portal.

MENTAL HEALTH SERVICES

7,659 WHY STUDENTS VISIT Generalized Feelings of Anxiety or Sadness and/or Very Specific Issues Adjustment (academic & professional) Anxiety Substance Use & Abuse # of visits Depression Eating Concerns Family Stress Sexual Assault & Abuse Loss/Grief Intimate Partner Violence 2015 -16

WAYS WE CAN HELP Psychotherapy, Clinical Consults & Psychopharmacology Evaluations Psychologists, Social Workers & Psychiatrists Skill Building Support Groups Concern for Friend, Partner, Classmate

WAYS WE CAN HELP Confidential, Safe & Judgment Free No Connection to Deans or Departments Secure Medical Records No Administrative Evaluation Process

Schedule your first appointment via the web portal HOW TO ACCESS SERVICES 20 Schedule your first appointment via the web portal Take twenty minute initial phone appointment scheduled at your convenience

CHECK-IN 1. How do you schedule your first appointment? Online via the web portal. 2. What is the first appointment like? The first appointment is a twenty minute phone appointment scheduled at your convenience. 3. What types of services are offered? We offer individual therapy, support groups, and medication consults.

CENTER FOR STUDENT WELLNESS

WHY STUDENTS VISIT Academic Adjustment Romantic & Other Relationships Stress/Anxiety Loneliness/Homesickness Concerns About a Friend, Family or Classmate Sleep Disturbances Substance & Related Behavior …or just want a confidential place to talk, vent or find out about resources

WAYS WE CAN HELP Pet Therapy Meditation Confidential Wellness Appointments Yoga Crafternoons Weekly Email Update Queer & Ally Partnership Fun Treats & Safer Sex Supplies

HOW TO ACCESS SERVICES Schedule An Appointment Drop By If our doors are open and we are free, we are happy to chat Email Telephone In person

CHECK-IN 1. Why do students come to Wellness? For Wellness Appointments, Crafternoons, Pet Therapy, Meditation, Yoga & Pilates, Fun Treats & Safer Sex Supplies and questions/support. 2. What is a Wellness Appointment? Free & confidential, Wellness Appointments provide you with a solution-based approach to address personal, academic & professional concerns. They are not counseling or therapy. 3. What is the best way to find out what is going on at Wellness? Sign up for our weekly email update: http://bit.ly/1YSCUbt

ADDICTION INFORMATION & MANAGEMENT STRATEGIES

Substance Use, Abuse, Dependence or Concerning Behaviors WHY STUDENTS VISIT Substance Use, Abuse, Dependence or Concerning Behaviors Confidential & Judgment Free Concern for Self or Someone Else (friend, family, colleague) Drug Testing Questions Students in Recovery Resources

WAYS WE CAN HELP Pre-clinical Drug Testing Professional Staff & Peer Reps Pre-clinical Drug Testing Educational Events AIMS Mini-Grants (for substance free events) Referrals (on & off campus resources)

HOW TO GET INVOLVED SHS Wants to Work With You Student Health Advisory Committee (SHAC) AIMS Council Wellness Reps Collaborate with Us Plan & Participate in Programs & Events We Want to Hear From You Anonymous Feedback Box (via our website) Via Email

WHERE TO FIND US 24/7 Administrative & Insurance Services: 3rd Floor, Suite 3E Center for Student Wellness Suite 107 & Room 101 AIMS Room 102 Mental Health Services 1st Floor, Suite 1D Medical Services First Floor, Suite B234 (212) 305-3400 24/7 50 Haven Avenue Bard Hall 60 Haven Avenue Tower 1 http://cumc.columbia.edu/student-health

WHERE TO FIND US http://cumc.columbia.edu/student-health

STUDENT HEALTH SERVICES