Emotional Intelligence and Anger Management Presented by

Definition of Intelligence The ability to acquire and apply knowledge and skills.

Definition of Emotional Intelligence Emotional intelligence (EI) is the ability to monitor one's own and other people's emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior.

Definition of Anger A strong feeling of annoyance, displeasure, or hostility.

Definition of Management The process of dealing with or controlling things or people.

Definition of anger management Anger management is the process of learning to recognize signs that you're becoming angry, and taking action to calm down and deal with the situation in a positive way.

History In olden days people use to go to saints to reduce their anger and to get piece of mind. But now a days we have psychologists and who control our anger by training or medicines like stress relievers. Most importantly anger is initiated by external stimuli

Famous philosophers These were the famous philosopher who did allot of work on Anger Management. Seneca Peter Stearns Raymond Novaco

Seneca One of the first people to study anger and the control of anger was the Roman philosopher Seneca. He studied anger during his lifetime. His experiences and observations he formulated ways to control anger. This could be considered an early form of anger management. Seneca noted the importance of how to avoid becoming angry, how to quit being angry, and how to deal with anger in other people.

Peter Stearns Peter Stearns played an important part in researching the differences in anger between genders. Stearns concluded that there are similarities between male and females experience of anger. Crawford came up with an opposing idea about how the two genders deal with anger. Her research concluded that men and women deal with anger by different means.

Raymond Novaco Works from Raymond Novaco in the 1970s have contributed to many of the recent ideas on the management of anger. These ideas have led to the implementation of different anger management programs. An important idea from Novaco is the importance of looking at the situations that led up to the anger in order to have control over the anger. He stated that anger is an emotional response to situations. Novaco stated that anger occurs in three modalities, either cognitive, somatic affective or behavioral.

Goleman's model Self-awareness The ability to know one's emotions, strengths, weaknesses, drives, values and goals and recognize their impact on others while using gut feelings to guide decisions. Self-regulation Involves controlling or redirecting one's disruptive emotions and impulses and adapting to changing circumstances.

Continue……. Social skill Managing relationships to move people in the desired direction Empathy Considering other people's feelings especially when making decision Motivation Being driven to achieve for the sake of achievement.

Individuals with intellectual disabilities Reactive strategies Aim to minimize impact of overtly aggressive behavior by using established protocols. Ex. Enforced isolation after the start of a violent outburst. Ecological interventions Attempt to reduce aggression level by changing an aspect of the environment for a more calming effect. Ex. Reducing ambient noise to lower irritation.

Continue ……. Contingency management Focuses on modifying behavior through a combination of reinforcement and punishment. Ex. Using a token economy to enforce rules concerning behavior. Positive programming Teaches life skills as an alternative to aggression. Ex. Anger management with a CBT background.

Social Competencies that Determine How We Handle Relationships Intuition & Empathy Our awareness of others' feelings, needs, and concerns. This competency is important in the workplace for the following reasons. Understanding others An intuitive sense of others' feelings and perspectives, and showing an active interest in their concerns and interests Customer service orientation The ability to anticipate, recognize, and meet customers' needs.

Continue ….. People development Ability to sense what others need in order to grow, develop, and master their strengths. Leveraging diversity cultivating opportunities through diverse people Political Acumen and Social Skills Our adeptness at inducing desirable responses in others. This competency is important in the workplace for the following reasons.

Continue …… Influencing Using effective tactics and techniques for persuasion and desired results. Communication Sending clear and convincing messages that are understood by others. Leadership Inspiring and guiding groups of people. Change catalyst initiating and/or managing change in the workplace.

Reduced chance of anger management Child psychologists The ability for young children to understand their emotions and how to react in certain situations can greatly increase their chance of expressing themselves in an appropriate manner.

Potential causes of development of anger problems Things like heavy drinking, a mental disability, can all lead to a person committing an aggressive act against another person. Also not having any training on how to handle oneself in a time of aggression can lead to very undesirable outcomes. These things are typically associated with a heightened chance of anger, but there are other, less-known factors that can lead to people acting in a negative way.