Wherever Your Path May Lead …. RTS Takes You There! Citizen’s Academy March 2016

First Two-Time Florida Public Transportation Association System of the Year Award Winner (2008 & 2015)

FY 16 RTS Organization Chart TOTAL EMPLOYEES 300.5 FTE* Transit Director (1) Transit Program Coordinator (1) Technical Systems Analyst Sr. (.5) Staff Specialist (2) Account Clerks (3) Grants Specialist (1) Transit Maintenance Mgr. (1) Transit Services Coordinator ADA (1) Chief Transit Planner (1) Department Mktg/Comm Sup. (1) Senior Buyer (1) Transit Operations Mgr. (1) Assistant Transit Operations Mgr.(1) Transit Supervisors (11) Scheduler (1) Safety and Security Supervisor (1) Customer Service Supervisor (1) Trainer (1) Clerks (4) Assistant Transit Maintenance Manager (1) Transit Fleet Supervisors (4) Transit Fleet Mechanic II (12) Transit Fleet Mechanic I (11) Transit Facility Supervisor (1) Vehicle Service Attendants (11) Parts Specialists (3) Maintenance Worker III (1) Maintenance Worker I (3) Mktg/Comm Spec. (1) Transit Planners (2) Customer Serv. Support Spec. (2) Planning Assistant (1) Mktg/Comm Assistant (1) Planning Intern (2) Mktg/Comm Intern (1) Transit Operators (208)

39 City Routes

11 Campus Routes

Five (5) Later Gator Routes

Serving Our Community Service Area: 82 sq. miles Service Area Population: 159,508 UZA Fleet Size: 126 buses Fleet Age: 10.2 years City Routes: 39 (89 buses) Campus Routes: 11 (18 buses) Later Gator: 5 (13 buses) ADA Service 22 vans RTS contracts with MV Transportation

Serving Our Community FY 2015 Productivity Service Period Total Service Hours Passenger Trips Passengers Per Hour City/County 252,431 8,559,140 34 Campus 41,883 1,536,976 37 Later Gator 7,523 155,132 21 Special Service 2,701 42,186 16 Total 304,537 10,293,434 33.8 Saturday service represents 6% of total annual hours with approximately 4% share of total ridership Sunday service represents 2% of total annual hours with approximately 1% share of total ridership.

RTS Ridership Over 10 million in each of the last 5 years 76% is made of collegiate students (UF & SF) Consistently the TOP transit agency in FL Passenger trips per capita (population) Approximately 65 Passenger trips per revenue hour Approximately 34 Operating expense per passenger trip Approximately $2.09

Fares RTS Fare Schedule Cash Fare (One Way Only) All-Day Pass Monthly Pass Semester Pass Adults $1.50 $3.00 $35.00 - Senior Citizens 65+ $0.75 $17.50 Students Grade K-12 $60.00 No ID Required Medicaid & Medicare Recipients Valid Photo ID Required Veterans & Active Duty Military Valid Veteran/Military Photo ID Required University of Florida and Santa Fe College Students, Faculty & Staff Unlimited Prepaid Access with Valid Gator 1 ID Shands, City of Gainesville & GRU Employees Unlimited Prepaid Access with Valid Employee Photo ID Veterans Affairs, Florida Works, Job Corps, Oaks Mall, Skanska & Alachua County Employees* UF Retirees ADA Certified Persons Unlimited Prepaid Access with Valid ADA Photo ID *Contact employer for eligibility Note: Passes only valid for Day/Month/Semester purchased and not valid for special services Fares

RTS Programs Marketing Program (Customer Service, Advertising, Website, Social Media) Employee Pass Program Discount Pass Program (for non-profits) Bus Tracking System: “Gator Locator” Google Online Trip Planner ADA and Paratransit Program RTS Summer Training Program Cross training opportunity in different departments Each bus operator goes through a re-training program Emphasis on safety and new guidelines

Marketing Program Bus Advertising Print Advertising Revenue over Bus Wraps Exterior Interior Ads Print Advertising Schedules Revenue over $425,000 in FY15 In-house Print Shop Produce exterior ads, signage, banners, etc., Estimated 30% savings doing in-house

Social Media Web Site Become a fan of RTS on Facebook to receive rider alerts and other updates

Bus Tracking System: “Gator Locator” New Mobile App & Desktop Version Shown

Employee Bus Pass Program Agency Employees Amount City 1,324 $ 8,937.00 County 200 $ 1,350.00 GRU 862 $ 5,818.50 Florida Works 750 $ 5,062.50 Job Corps $ 1,350.00 Oaks Mall 350 $ 2,362.50 SFC 1,020 $ 6,885.00 Shands 8,265 $ 55,788.75 Skanska 100 $ 675.00 UF employees and spouses 14,219 $ 95,978.25 UF retirees 2,282 $ 15,403.50 VA Hospital 2,630 $ 17,752.50 TOTAL 32,202 $217,363.50

Discount Pass Program Program to provide not-for-profit groups with discount pass options for their clientele Groups purchase passes with Buy-One-Get-One match (purchase full fare pass and receive additional pass at no charge) FDOT funded program for 2013 – 2015 $10,000 total funding each year 31 groups helped 2013-15 14 groups participating in 2016

ADA and Paratransit RTS Contracts with MV Transportation to provide Paratransit Service and Demand Response Service. MV provides approximately 4,500 trips a month. RTS leases MV 22 Cutaway Paratransit vans to provide service to Alachua County and the City of Gainesville.

Corrine Brown Transit Facility Why the need? Existing facility only housed 50-70 buses. RTS fleet comprised of 126 buses Federal Transit Administration after review of facilities would not allow new bus purchase without facility to maintain them. Received $38 million in FTA Grants for design build Fully operational in early 2015 Received Silver LEED Certification for energy efficiency

Current Projects Completed Transit Development Plan (TDP) Security Cameras at Rosa Parks Station Alternative Fuel Report (CNG ) Butler Plaza Transfer Station In-Progress Bus Stop Improvements Butler Plaza Security Cameras Procurement of Scheduling Software Upgrade to Real-Time Bus Location

RTS Challenges Reduction in Revenues (Federal, State and City) Funds for Capital Projects (Buses, amenities, equipment, etc.) Funds for Service Enhancements Funds for Technology Applications Service Expansion Demands Staffing for Operators and Mechanics Lack of Capital Replacement Funds

Hop on Board or Check out the RTS Web site at http://www.Go-RTS.com/ Thank You! Hop on Board or Check out the RTS Web site at http://www.Go-RTS.com/